1. International business is decreasing in the United States.
2. Diffusion is the process by which two cultures learn from each other and
adopt practices of the other culture.
3. Globalization refers to the interpenetration of the local and global.
4. The Statue of Liberty is considered a U.S. cultural symbol.
5. Cultural synergy is the merging of cultures to form a common culture.
6. The terms intercultural and international can be used interchangeably.
7. Ethnocentrists believe that their cultural background is the correct way
to analyze problems.
8. The term “American” refers exclusively to someone who considers his or
her home country the United States.
9. A stereotype of Latin Americans is that they are polite and soft spoken.
10. A typical stereotype of U.S. people is that they place great importance
on the family.
11. Melting pot means a sociocultural assimilation of people of differing
backgrounds and nationalities.
12. Backstage culture is information you are willing to share with
outsiders.
13. Assimilation is a dimension of enculturation.
14. The terms subculture and subgroup may be used interchangeably.
15. Cultural intelligence is the ability to exhibit behaviors that are
culturally tuned to the attitudes and values of others.
16. Physical barriers to communication include personal feelings of the
listener.
17. Corporate leaders need a global mindset to be successful in the
international workplace.
18. Businesspeople with a domestic mindset are open to surprises.
19. Which of the following multinational management orientations considers
the culture of the country in which the firm is located without a common
corporate framework?
a. ethnocentric
b. polycentric
c. geocentric
d. regiocentric
20. In a geocentric multinational management practice
a. all capital investments are in one country.
b. the dominant cultural group is considered.
c. there is a common framework with regional control.
d. facilities are run differently by region.
21. A business is globalized when it
a. sells in another country.
b. has a distributor in another country
c. can market its product anywhere in the world.
d. produces in another country.
22. Which of the following are examples of subgroups?
a. Jews, Christians, and Muslims.
b. Youth gangs, prostitutes, and drug addicts.
c. Senior citizens, teenagers, and babies.
d. Latin Americans, African Americans, and Asian Americans.
23. Norms are
a. learned through enculturation.
b. clarifications of rules.
c. behavioral expectations of a group.
d. unusual group behaviors.
24. Judy was telling all her friends about what happened at the conference;
however, she did not tell them about the job offer she received at the
conference.
a. It was wrong of Judy to not share the job information.
b. Information that Judy was willing to share with friends was hidden
from their view.
c. What Judy was telling her friends was an example of frontstage
culture; however, the job offer is an example of backstage
culture.
d. Judy thought her friends would not want to know about the job
offer.
25. Which of the following communication barriers is due to a lack of
similar life happenings?
a. cultural
b. emotional
c. experiential
d. perceptual
26. Which of the following is NOT a recognized area of cultural
intelligence?
a. interpersonal intelligence
b. linguistic intelligence
c. spatial intelligence
d. synergistic intelligence
27. An acculturated person
a. has become part of the melting pot.
b. has become socioculturally assimilated.
c. understands his or her own culture.
d. accepts another culture’s ideas.
28. Successful corporations have found that the values, beliefs, and
behaviors of the parent corporation
a. do not need to be the beliefs, values, and behaviors of their
offices in other cultures.
b. should be the beliefs, values, and behaviors of their offices in
other cultures.
c. are the most important variables for success.
d. are unimportant variables for success.
29. The primary dimensions of culture include
a. language, physical, and knowledge.
b. language, physical, and psychological.
c. physical, environment, and nonverbal.
d. human behavior, environment, and processes.
30. A stereotype is
a. a particular definitive description of a culture.
b. invariant across all cultures.
c. a perception about a particular group.
d. not culturally based.
31. According to Axtell’s research, U.S. persons have certain stereotypes of
people of other nationalities. Which of the following stereotypes is
INACCURATE?
a. The French are rude and chauvinistic.
b. Asians are xenophobic.
c. Italians are demonstrative and talkative.
d. The English are friendly and informal.
32. Which of the following does NOT fit the typical stereotype of persons in
the United States?
a. friendly
b. hard working
c. monolingual
d. stingy
33. Rules are formed to
a. clarify cloudy areas of norms.
b. identify culturally ingrained principles of correct and incorrect
behaviors.
c. clarify behavioral expectations of positions within a culture.
d. provide a means of exchanging information and assistance.
1. The U.S. economic system is capitalistic with socialistic overtones.
2. Mexico’s economy is very similar to that of England.
3. Unemployment is lower in Japan than in France.
4. Both Canada and Japan have strong economies worldwide.
5. Inherited rule will be eliminated in Saudi Arabia after the current
crown prince serves.
6. The political systems of England and Japan are quite different.
7. Educational systems in the United States and Japan provide for open
access for all children.
8. Japan, Canada, and France have a literacy rate of about 99 percent.
9. The literacy rate for Germany and Saudi Arabia is about the same.
10. Cultures that place more emphasis on informal education include Gambia
and Bangladesh.
11. The family systems in the United States and Saudi Arabia are quite
similar.
12. The family system in Germany is matriarchal.
13. Social reciprocity is very important to both the people of Saudi Arabia
and Japan.
14. All cultures have punishments that are administered when cultural
norms are violated.
15. Although people of the United States do not use intermediaries, the
Japanese do use them.
16. Brazil’s literacy rate is not as high as the literacy rate of South
Korea.
17. Family ties are more important in Mexico than in the United States.
18. Separation of classes is uncommon in Brazil.
19. Which of the following statements related to economic systems is
incorrect?
a. Cuba’s system involves distributing goods based on the capacity to
pay.
b. Mexico’s economy is dependent on other countries.
c. Japan imports over half of its food supply.
d. Canada’s economy is capitalistic with socialistic controls in
health care and the retirement system.
20. Which of the following statements related to political systems is
incorrect?
a. Both the United States and Mexico have a federal government.
b. Canadians elect a prime minister and parliament.
c. Japan’s political system is a constitutional monarchy.
d. Morocco is ruled by religious leaders.
21. Which of the following countries has the lowest literacy rate?
a. Canada
b. England
c. Iran
d. Gambia
22. Which of the following statements related to educational systems is
incorrect?
a. The educational systems of England and Canada are similar.
b. In Iran secular instruction receives more support than religious
instruction.
c. People in Germany must determine their careers early in life.
d. In Britain your position in society determines your education.
23. Which of the following statements comparing the educational systems of
Japan and the United States is incorrect?
a. The educational system of Japan is more competitive than in the
United States.
b. The United States and Japan both have open access to the
educational system for all children.
c. In both Japan and the United States, the heavy intellectual demand
on students is during the secondary years rather than the college
years.
d. The university from which a person graduates is more important in
Japan than in the United States.
24. Which of the following statements related to marriage and family systems
is incorrect?
a. The word family has different connotations in different cultures.
b. The concept of family in the United States includes second- and
third-generation relationships.
c. In Israel, many children are reared and taught communally.
d. Family affiliation is extremely important in Italy.
25. Which of the following would be included in the definition of nuclear
family?
a. grandparents
b. uncles and aunts
c. father and mother
d. cousins
26. The family system that refers to one man with many wives is known as
a. monogamy.
b. polyandry.
c. polygyny.
d. serial monogamy.
27. In which of the following countries is polyandry practiced?
a. Arab countries
b. Polynesian countries
c. South American countries
d. African countries
28. Which of the following families tend to be matriarchal?
a. Canadian families
b. Spanish families
c. Islamic believers
d. Jewish families
29. Which of the following statements related to the Japanese family system
is incorrect?
a. The father is the bread winner, but the mother runs the home.
b. The divorce rate is low.
c. Marriages are mainly monogamous.
d. Most marriages are arranged.
30. Which of the following statements related to how property is viewed is
incorrect?
a. Communist countries in the past had community property.
b. Mexicans view property ownership in a utilitarian way.
c. The Japanese consider property as unimportant.
d. People in the United States are possessive of property.
31. Which of the following cultures would be considered the most formal?
a. Canada
b. Japan
c. Mexico
d. United States
32. In which of the following cultures is social reciprocity least
important?
a. Japan
b. Mexico
c. Saudi Arabia
d. United States
33. Which of the following statements is incorrect?
a. Personal privacy is relatively unimportant to people of Saudi
Arabia.
b. Friendships are taken seriously by the Japanese; they are made for
life.
c. People of Mexico involve religion in their social interactions.
d. Etiquette is very important to people of Canada.
1. People in the United States are more formal when compared to people of
other cultures.
2. In some countries, using gifts to assure success in sealing an agreement
is an accepted way of doing business.
3. The United States ranks first in collectivism when compared to other
countries.
4. Some countries with weak uncertainty avoidance exhibit religious and
political fundamentalism and intolerance.
5. In fundamental Islamic cultures, women are allowed to work only with
other women.
6. People in the United States value time.
7. People from countries with strong uncertainty avoidance are more likely
to have shorter employment time with employers.
8. People in the United States place a greater emphasis on history and do
not like change as compared with people of Asian and Latin
cultures.
9. Attribution is the ability to look at social behavior from another
culture’s view.
10. Semantics involves the way behavior is influenced by words and nonverbal
means used to communicate.
11. Perceptions involve recalling an old reaction to a new stimulus.
12. Some countries officially recognize religious rituals that affect
business encounters.
13. People in the United States do not measure success by job titles or
earnings.
14. U.S. Americans are not action oriented.
15. Collectivism emphasizes common interests, conformity, and independence.
16. An example of ethical relativism is the UNs Universal Declaration of
Human Rights.
17. The U.S. macroculture establishes standards of ethical/unethical
behavior.
18. Attitudes toward honesty and truth telling are culture specific.
19. Which statement about values is incorrect?
a. Values are social principles, goals, or standards accepted by
persons in a culture.
b. Values are learned by contacts with family members, teachers, and
religious leaders.
c. Values will be influenced by what is seen on television or read in
newspapers.
d. People in various cultures have basically similar values.
20. Which statement least represents U.S. values?
a. U.S. Americans value directness over indirectness.
b. U.S. Americans value time management over leisure.
c. U.S. Americans value history over planning for the future.
d. U.S. Americans value equality over inequality.
21. Which statement concerning semantics is incorrect?
a. Words in the English language may have multiple or contradictory
meanings.
b. Semantics is the study of the meaning of words.
c. Differences in the meanings of words are often lost in
translation.
d. All words in the English language have counterparts in other
languages.
22. Which statement highlights weak uncertainty avoidance?
a. One group’s truth should not be imposed on others.
b. Scientific opponents cannot be personal friends.
c. Citizen protest should be repressed.
d. Negative attitudes are expressed toward young people.
23. Which of the following statements related to the uncertainty-reduction
theory is incorrect?
a. The uncertainty-reduction theory involves the creation of
proactive predictions about our own behavior.
b. The uncertainty-reduction theory involves the creation of
retroactive explanations about our beliefs and attitudes.
c. Increasing uncertainty and reducing predictability will lessen
anxiety when relating to someone in an unfamiliar culture.
d. Interaction and observation can reduce uncertainty about other
people.
24. Which of the following statements related to attitudes toward women in
society is incorrect?
a. In Kenya women are viewed as subordinate to men.
b. In fundamental Islamic cultures, women are permitted to work only
with other women.
c. In the U.S. macroculture, women may choose to work or stay home to
care for the family.
d. Women in France hold a larger percentage of top management
positions than do women in China.
25. Which statement related to work attitudes is incorrect?
a. U.S. attitudes toward work are more relaxed than those in Europe.
b. In the United States, hard work is applauded and often rewarded.
c. The Japanese attitude toward work is very group oriented.
d. In the United States, the attitude toward work is ingrained from
an early age.
26. Guidelines established to convey what is perceived to be correct or
incorrect by most people in a society refer to
a. collectivism.
b. perception.
c. ethical standards.
d. semantic differences.
27. Which of the following countries ranks the lowest on individualism?
a. Australia
b. Canada
c. Guatemala
d. United States
28. Which of the following statements related to religious influences is
incorrect?
a. The United States has never had an official state church.
b. The best time to conduct business with the Muslims is during
Ramadan.
c. When conducting business with the people of Zaire, it may be a
wise to change the sales and marketing techniques you would
ordinarily use.
d. When having a business meal with the Hindus, it is best to avoid
serving beef.
29. Which of the following statements concerning ethics is correct?
a. Backdoor connections are common in the United States.
b. “A card laid is a card played to the Chinese.”
c. Business ethics are not universal throughout the world.
d. Taking a customer on a yachting trip is appropriate during
negotiations.
30. What is the official religion of Saudi Arabia?
a. Orthodox Judaism
b. Roman Catholicism
c. Hinduism
d. Islam
31. The success of the fast-food industry in the United States is directly
related to
a. the fact that people of the United States are rather informal when
compared to people of other countries.
b. semantic differences of the United States compared to other
cultures.
c. the value U.S. Americans place on time.
d. the attitude U.S. Americans have toward work.
32. General Motor’s Nova automobile was translated into Spanish as
a. “come alive.”
b. “fast car.”
c. “doesn’t go.”
d. “ugly old woman.”
33. A criticism of the individualistic/collectivistic paradigm is which of
the following?
a. It is not applied equally to all cultures.
b. It does not allow for both individualistic and collectivistic
values to coexist in the same culture.
c. It only measures qualitative variables.
d. Quantitative variables are only allowed for the individualistic
cultures.
1.People who experience cultural shock can become homesick and even develop
physical ailments.
2. According to Engholm, people of the United States often label Asians as
dishonest because they say one thing and do another.
3. For U. S. students who have traveled abroad, standards of cleanliness
are a source of major cultural shock.
4. The early return rate of U.S. expatriate managers drops significantly
when proper predeparture training is given.
5. All employees have an equal chance for a successful business venture
abroad.
6. The ability to see the environment from the perspective of the host
nationals is an indication of empathy.
7. The cultural awareness training model affords participants an
opportunity to experience the culture through field trips or
simulations.
8. Bafa, Bafa is a simulation sometimes used with the intellectual training
model.
9. The evaluation criteria for global managers would vary depending upon
the expectations of the assignment.
10. Reward systems for global managers should take into account the idea of
equity.
11. The W-curve theory explains cultural shock experienced when initially
adjusting to a new culture.
12. The U-curve theory is associated with reentry shock.
13. Counseling may be recommended for repatriated children as they are
usually three to four years retarded socially.
14. In some cultures, such as the Japanese, the private self is relatively
small, while the public self is relatively large.
15. Returning to the home country, even after an extended stay abroad, is
the easiest phase for most people and usually does not
require any adjustment.
16. Breaking all ties with the home culture often cushions cultural shock
and makes reentry shock virtually nonexistent.
17. Differences between the extent to which persons in the host and home
cultures reveal their private self may contribute to
cultural shock.
18. The Johari Window is a method of considering a person’s inner world.
19. The term sojourners refers to
a. people who are sent to work in foreign countries but return early.
b. people who go through training programs before they enter another
country.
c. people who visit or reside temporarily in another country.
d. groups of people who commiserate about the difficulty of doing
business in Asia.