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978-1305576209 Case Part 1
Answers to Case Questions CASE STUDY 1-1 Was “a Troublemaker” Laid off for Sharing Wage Information? Or for Business Reasons? 1. Given the facts of the case and the brief description of the LMRA, did ARC violate labor law by […]
978-1305576209 Case Part 2
Answers to Case Questions 20 3. Is it the union’s job to represent the views of the majority of its members to management or try to change union member’s views to be consistent with management’s preferred business strategy? A union […]
978-1305576209 Chapter 1 Solution Manual
CHAPTER 1 Union-Management Relationships in Perspective Outline I. Phases in the Labor Relations Process a. The labor relations process includes the following three phases: i. Recognition of the legitimate rights and responsibilities of union and management representatives ii. Negotiation of […]
978-1305576209 Chapter 10 Solution Manual
CHAPTER 10 Contract Administration Outline I. Introduction a. Investigation (collection of facts): Types of evidence i. Testimonial ii. Documentary iii. Physical iv. Demonstrative b. Characteristics of an investigation i. Speed ii. Thoroughness iii. Objectivity II. Grievances: Definition, Sources, and Significance […]
978-1305576209 Chapter 11 Solution Manual
CHAPTER 11 Labor and Employment Arbitration Outline I. Development of Labor Arbitration i. National War Labor Board (NWLB) ii. Lincoln Mills decision iii. Steelworkers’ Trilogy II. Elements of a Typical Arbitration Proceeding i. Selection of arbitrators ii. Pre-hearing activities iii. […]
978-1305576209 Chapter 12 Solution Manual
CHAPTER 12 Employee Discipline Outline I. The Changing Significance of Industrial Discipline a. Historical overview of employer disciplinary policies i. Unrestricted discretion ii. Employment-at-will doctrine iii. Scientific Management iv. The Wagner Act (administered by the NLRB) v. Arbitrators have three […]
978-1305576209 Chapter 13 Solution Manual
CHAPTER 13 Labor Relations in the Public Sector Outline I. Significance of Public-Sector Labor Relations i. In 2014, 7.2 million union members comprised 35.7 percent of total public sector employment (federal, state, and local) (Exhibit 13.1). ii. For purposes of […]
978-1305576209 Chapter 14 Solution Manual
CHAPTER 14 Labor Relations in Multinational Corporations and in Other Countries Outline I. Multinational Corporations and Transnational Collective Bargaining i. Growing interdependence among nations. ii. Exchange rates have a great deal to do with the trade between countries (Exhibit 14.1). […]
978-1305576209 Chapter 2 Solution Manual
CHAPTER 2 The History of Labor–Management Relations Outline I. Historical perspective a. Two interrelated dimensions: i. Relationships between labor and management organizations ii. Organizational characteristics of labor organizations. b. Criteria for comparing the effectiveness of a labor organization: i. A […]
978-1305576209 Chapter 3 Solution Manual
CHAPTER 3 Legal Influences Outline I. Origin of Labor Relations Law a. Under the preemption doctrine, federal law takes precedence over state law or local ordinances. b. The judicial branch of government functions to determine a law’s constitutionality. c. Administrative […]
978-1305576209 Chapter 4 Solution Manual
CHAPTER 4 Unions and Management: Key Participants in the Labor Relations Process Outline I. Goals and Strategies: Management and Unions (see Exhibit 4.1) a. Company goals; The Company wants: i. To survive and remain competitive ii. To grow and prosper […]
978-1305576209 Chapter 5 Solution Manual
CHAPTER 5 Why and How Unions Are Organized Outline I. Why Unions Are Formed a. Work and job conditions i. Alienation Theory: Employees seek collective action to relieve their feelings of alienation caused by division of labor and mechanized manufacturing […]
978-1305576209 Chapter 6 Solution Manual
CHAPTER 6 Negotiating the Labor Agreement Outline I. Collective Bargaining: Definition and Structure i. Collective Bargaining is an activity whereby union and management officials attempt to resolve conflicts of interest by exchanging commitments in a manner intended to sustain and […]
978-1305576209 Chapter 7 Solution Manual
CHAPTER 7 Economic Issues Outline I. Economic Issues a. Industrial Wage Differentials i. Competition in the product market ii. Value added by employees iii. Labor costs as a percentage of total costs II. Occupational Wage Differentials and the Role of […]
978-1305576209 Chapter 8 Solution Manual
CHAPTER 8 Administrative Issues Outline I. Technological Change and Job Protection i. Technological change ii. Automation iii. Effects bargaining iv. High-performance work organization (HPWO) a. Benefits of Technological Change b. Negative Effects of Technological Change i. Deskilling ii. Workplace privacy […]
978-1305576209 Chapter 9 Solution Manual
CHAPTER 9 Resolving Negotiation (Interest) Disputes and the Use of Economic Pressure Outline I. Impasse Resolution Procedures Involving a Third-Party Neutral a. Mediation i. Federal Mediation and Conciliation Service (FMCS) ii. Mediators b. Personal Characteristics i. Tenacity ii. Experience iii. […]
978-1305576209 Test Bank Chapter 1
Name: Class: Date: CHAPTER 1 Union–Management Relationships in Perspective Copyright Cengage Learning. Powered by Cognero. Page 1 True / False 1. “Employees’ often represent the least significant participant category in the labor relations process since their actions are controlled by […]
978-1305576209 Test Bank Chapter 10
Name: Class: Date: CHAPTER 10 Contract Administration Copyright Cengage Learning. Powered by Cognero. Page 1 1. “Codified relationship” encourages the union steward to bypass the first-line supervisor in the grievance process. a. True b. False ANSWER: False 2. In nonunion […]
978-1305576209 Test Bank Chapter 11
Name: Class: Date: CHAPTER 11 Labor and Employment Arbitration Copyright Cengage Learning. Powered by Cognero. Page 1 1. The Supreme Court has determined that the obligation to arbitrate a grievance cannot be nullified by a successor employer or by the […]
978-1305576209 Test Bank Chapter 12
Name: Class: Date: CHAPTER 12 Employee Discipline Copyright Cengage Learning. Powered by Cognero. Page 1 1. The passage of the Wagner Act of 1935 and the creation of the NLRB provided the first legal means for holding employers accountable for […]
978-1305576209 Test Bank Chapter 13
Name: Class: Date: CHAPTER 13 Labor Relations in the Public Sector Copyright Cengage Learning. Powered by Cognero. Page 1 1. A majority of teachers, firefighters, and police are represented by public-sector unions. a. True b. False ANSWER: True 2. Favorable […]
978-1305576209 Test Bank Chapter 14
Name: Class: Date: CHAPTER 14 Labor Relations in Multinational Corporations and in Other Countries Copyright Cengage Learning. Powered by Cognero. Page 1 1. Employees of all private firms in Japan are guaranteed lifetime employment. a. True b. False ANSWER: False […]
978-1305576209 Test Bank Chapter 2
Name: Class: Date: CHAPTER 2 The History of Labor–Management Relationships Copyright Cengage Learning. Powered by Cognero. Page 1 1. The Haymarket Riot, Homestead Incident, and the Pullman Strike eliminated Samuel Gompers’ leadership effectiveness in the AFL. a. True b. False […]
978-1305576209 Test Bank Chapter 3
Name: Class: Date: CHAPTER 3 Legal Influences Copyright Cengage Learning. Powered by Cognero. Page 1 1. Modern U.S. labor relations law relies primarily on federal and state statutory laws or local government ordinances, judicial decisions interpreting and applying statutory laws […]
978-1305576209 Test Bank Chapter 4
Name: Class: Date: CHAPTER 4 Unions and Management: Key Participants in the Labor Relations Process Copyright Cengage Learning. Powered by Cognero. Page 1 1. Craft unions have less independence from their national union headquarters than industrial unions. a. True b. […]
978-1305576209 Test Bank Chapter 5
Name: Class: Date: CHAPTER 5 Why and How Unions Are Organized Copyright Cengage Learning. Powered by Cognero. Page 1 1. The employer must file a list of names and addresses of all eligible voters with the regional director of the […]
978-1305576209 Test Bank Chapter 6
Name: Class: Date: CHAPTER 6 Negotiating the Labor Agreement Copyright Cengage Learning. Powered by Cognero. Page 1 1. Centralized (multi-employer) bargaining is frequently found in the healthcare and auto industries. a. True b. False ANSWER: False 2. The resistance point […]
978-1305576209 Test Bank Chapter 7
Name: Class: Date: CHAPTER 7 Economic Issues Copyright Cengage Learning. Powered by Cognero. Page 1 1. It is common for labor agreements to contain a cost-of-living adjustment (COLA) clause during the term of the contract. a. True b. False ANSWER: […]
978-1305576209 Test Bank Chapter 8
Name: Class: Date: CHAPTER 8 Administrative Issues Copyright Cengage Learning. Powered by Cognero. Page 1 1. Effects bargaining is the bargaining over the wage, hour, and working condition consequences of managerial decisions which is mandatory for decisions such as facility […]
978-1305576209 Test Bank Chapter 9
Name: Class: Date: CHAPTER 9 Resolving Negotiation (Interest) Disputes and the Use of Economic Pressure Copyright Cengage Learning. Powered by Cognero. Page 1 1. Some researchers have attributed the decline in the frequency of union strikes to their declining effectiveness […]