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Name:
Class:
Date:
CHAPTER 8 Administrative Issues
Copyright Cengage Learning. Powered by Cognero.
Page 1
1. Effects bargaining is the bargaining over the wage, hour, and working condition consequences of managerial decisions
which is mandatory for decisions such as facility closures and technological decisions.
a.
True
b.
False
ANSWER:
True
2. Superseniority is a term which means that highly skilled technical employees or union officials directly involved in
contract negotiations or grievance handling will be the first ones laid off.
a.
True
b.
False
ANSWER:
False
3. Unionized firms provide a lesser percentage of training hours through formal, structured programs than nonunion firms.
a.
True
b.
False
ANSWER:
False
4. The Occupational Safety and Health Act was passed because few labor agreements contained any contract language
relating to the maintenance of a safe and healthy work environment.
a.
True
b.
False
ANSWER:
False
5. The Occupational Safety and Health Administration is responsible for administering the Occupational Safety and
Health Act).
a.
True
b.
False
ANSWER:
True
6. Automation refers to changes in the production process that result from the introduction of laborsaving machinery and
changes in material handling and work flow.
a.
True
b.
False
ANSWER:
False
7. One reason some unions do not readily accept new technology is that management and employees still have mistrust for
one another.
a.
True
b.
False
ANSWER:
True
8. Technological progress in the U.S. has resulted in higher productivity, the elimination of many menial and dangerous
jobs, higher wages, shorter hours, and a higher standard of living.
a.
True
b.
False
ANSWER:
True
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CHAPTER 8 Administrative Issues
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Page 2
9. Featherbedding is the term given to job security rules when they are carried to extremes.
a.
True
b.
False
ANSWER:
True
10. The Worker Adjustment and Retraining Notification Act of 1988 (WARN) was a response to data that showed large
numbers of employers either shut down or initiated layoffs while giving employees or community leaders less than 14
days advance notice or no notice at all.
a.
True
b.
False
ANSWER:
True
11. The type of seniority rights used to determine eligibility for vacations, pensions, and holidays is called job rights
seniority.
a.
True
b.
False
ANSWER:
False
12. Layoff provisions in the majority of union contracts consider seniority is the primary or most important factor in
retaining employees during layoffs.
a.
True
b.
False
ANSWER:
False
13. Seniority may be used to determine benefit rights such as vacation entitlement or scheduling.
a.
True
b.
False
ANSWER:
True
14.
If highly skilled technical employees or union officials are granted superseniority, they will be the last individuals laid off
in their seniority unit.
a.
True
b.
False
ANSWER:
True
15. To cut costs, auto manufacturers have expanded outsourcing of certain parts production and introduced less labor-
intensive production methods.
a.
True
b.
False
ANSWER:
True
16.
Subcontracting and outsourcing processes can be volatile and complicate collective bargaining issues so they rarely
appear in labor agreements.
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CHAPTER 8 Administrative Issues
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a.
True
b.
False
ANSWER:
False
17.
Offshoring is a term used to refer to the movement of work from a company location within the U.S. to locations outside
of the U.S.
a.
True
b.
False
ANSWER:
True
18. Bargaining unit work must be performed only by bargaining unit employees in an emergency situation such as
tornado, fire, or power failure.
a.
True
b.
False
ANSWER:
False
19. Management has a right to determine work schedules unless restricted by negotiated language in the labor agreement.
a.
True
b.
False
ANSWER:
True
20. Some employers use flexible work schedules as a hiring incentive to attract applicants in occupations with a current
labor shortage.
a.
True
b.
False
ANSWER:
True
21. The NLRB has ruled that bargaining over the wage, hour, and working condition consequences of effects bargaining is
mandatory for decisions such as facility closures and technological decisions.
a.
True
b.
False
ANSWER:
True
22. Experimental work includes keeping the old techniques, methods, or procedures for doing work.
a.
True
b.
False
ANSWER:
False
23. Job sharing is where two or more employees share a job by dividing the standard total number of hours for the job
between them.
a.
True
b.
False
ANSWER:
True
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Page 4
24. Informational justice is a manner in which information is used and which explanations are offered to employees that
have been laid off.
a.
True
b.
False
ANSWER:
True
25. Self-managed work teams may include 5 to 12 multiskilled workers who rotate jobs and produce an entire product
with a minimal amount of supervision.
a.
True
b.
False
ANSWER:
False
26. The practice of unreasonable limits to work performed in a given period, paying for unneeded employees, or
duplicating completed jobs is called:
a.
Reasonable accommodations.
b.
Superseniority.
c.
Seniority.
d.
Interpersonal justice.
e.
Featherbedding.
ANSWER:
e
27. The Worker Adjustment and Retraining Notification (WARN) Act requires employers of 100 or more employees to
provide ________ of advance notice to workers of a plant closing or major layoff.
a.
30 days
b.
7 days
c.
60 days
d.
6 weeks
e.
6 months
ANSWER:
c
28. The procurement process that usually occurs when a firm determines that it cannot perform all the tasks that are
necessary to operate its business successfully is called:
a.
Subcontracting.
b.
Outsourcing.
c.
Strategic partnership.
d.
Strategic alliance.
e.
Strategic partnership and alliance.
ANSWER:
a
29. One method employers use to evaluate employee performance, increase productivity and prevent theft is called:
a.
Electronic punch clocks.
b.
Privacy interference.
c.
American Management Association.
d.
Deskilling.
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e.
Electronic monitoring.
ANSWER:
e
30. Which federal agency is authorized under the LMRA to resolve jurisdictional disputes?
a.
Federal Mediation and Conciliation Service
b.
National Labor Relations Board
c.
National Mediation Board
d.
National Joint Board
e.
Department of Labor
ANSWER:
b
31. The most common occupational safety and health clause appearing in labor agreements is:
a.
Provision for protective clothing.
b.
First aid and medical facilities.
c.
Procedures for refusing to perform hazardous work.
d.
A pledge of cooperation on safety and health issues.
e.
Reporting of safety and health needs
ANSWER:
d
32. Which of the following issues is NOT covered by seniority provisions found in most labor agreements?
a.
Seniority accrual.
b.
Sick leave.
c.
Loss of seniority due to layoffs.
d.
Loss of seniority due to conviction of a felony.
e.
Types of decisions seniority will be used in.
ANSWER:
b
33. What has the increasing level of organizational instability resulting from rightsizing, outsourcing, mergers, and
increased global competition done to employers?Decreased importance of seniority clauses.
a.
Weakened employee’s commitment to the unions.
b.
Strengthened employee’s commitment to employers.
c.
Weakened employer’s commitment to seniority.
d.
Making seniority easier to attain.
e.
Decreased importance of seniority clauses.
ANSWER:
c
34. Under the ADA provisions, what must an employer do in order to allow persons with disabilities to perform the
essential functions of a job?
a.
Install wheelchair ramps.
b.
Install Braille signs.
c.
Provide transportation for the person.
d.
Make reasonable accommodations.
e.
Make mandated accommodations.
ANSWER:
d
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Page 6
35. The primary purpose for granting superseniority to highly skilled technical employees and union officials directly
involved in contract negotiation or grievance handling is:
a.
To be the last ones to be laid off.
b.
To assure preferential treatment in promotions.
c.
To increase their job satisfaction.
d.
To guarantee pay for time spent handling union business during working hours.
e.
To provide them an incentive for cooperating with management.
ANSWER:
a
36. The following is NOT an issue affecting job security covered by negotiated work rules:
a.
Reducing crew size.
b.
More job titles in each job classification.
c.
Job assignment.
d.
Advance notice of shutdown.
e.
Increasing crew size.
ANSWER:
e
37. Which one of the following statements is NOT true concerning work restructuring programs?
a.
Employees often demonstrate greatly increased outputs of energy and creativity.
b.
Reduces the need for multilevel managerial tiers of authority.
c.
Increases employees’ feelings of dignity and self-worth.
d.
Reduces company profits.
e.
Increases levels of employee stress in some cases.
ANSWER:
d
38. The work restructuring program of assigning specific tasks to each employee where 5 to 12 multiskilled workers who
rotate jobs and produce an entire product with little supervision is called:
a.
Self-managed work team.
b.
Semi-autonomous work team.
c.
Multi-level managerial tier.
d.
Production team.
e.
Lead-work team.
ANSWER:
b
39. Which of the following safety and health standards are applied by the Occupational Safety and Health Act (OSHA)
across all industries?
a.
Employees have the right to refuse any job assignment where there is a potential for injury.
b.
Employers are required to grant employees access to the employee’s medical records maintained by the
employer or any records concerning the employee’s exposure to toxic substances.
c.
Employees must be reimbursed for any purchase they make of protective equipment.
d.
Employees must maintain an injury/illness log to record the occurrence of off-the-job injuries.
e.
All employers require a search warrant to enter their establishments and conduct inspections.
ANSWER:
b
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CHAPTER 8 Administrative Issues
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Page 7
40. Jurisdictional disputes can occur when:
a.
Court decisions are appealed to a higher court.
b.
Employees work for more than one employer.
c.
State regulations are contradicted by federal regulations.
d.
Two or more unions claim jurisdiction over specific work assignments.
e.
Court decisions are appealed to a higher court and state regulations are contradicted by federal regulations.
ANSWER:
d
41. An employee may be less likely to challenge a decision to be laid off depending on how s/he was treated. This is
called:
a.
Distributive justice.
b.
Informational justice.
c.
Interpersonal justice.
d.
Procedural justice.
e.
Fairness justice.
ANSWER:
c
42. An alternative work schedule which consists of four 10-hour work days with three days off each week is called a:
a.
Self-managed work schedule.
b.
Flextime work schedule.
c.
Compressed work week.
d.
Limited work week.
e.
Operative work week.
ANSWER:
c
43. The emergence of new biological, ergonomic, and chemical hazards in the workplace (e.g., AIDS, cumulative
trauma); rising health care treatment costs and greater awareness of the benefits of preventive health care gave rise to the
passage of the:
a.
Occupational Safety and Health Act (OSHA).
b.
South Pacific Tuna Act.
c.
Protecting America’s Workers Act (PAW).
d.
American with Disabilities Act (ADA).
e.
Work Preservation Act.
ANSWER:
a
44. An exception to some labor agreements which require that bargaining unit work be performed only by bargaining unit
employees which includes the introduction of a new technique, method, or procedure to do the work is called:
a.
Instructional situation.
b.
Emergency situation.
c.
Intra-company work.
d.
Technological work.
e.
Experimental work.
ANSWER:
e
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CHAPTER 8 Administrative Issues
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Page 8
45. Payment for unnecessary tasks, unneeded employees, and workers duplicating the work of others are examples of:
a.
Subcontracting.
b.
Outsourcing.
c.
Featherbedding.
d.
Hot cargo.
e.
Outsourcing with subcontracting.
ANSWER:
c
46. The reduction in the responsibility or skill level required performing some jobs resulting in lower employee
compensation and less job security is called:
a.
Bumping rights.
b.
Outsourcing.
c.
Offshoring.
d.
Deskilling.
e.
Seniority.
ANSWER:
d
47. A group of 5 to 12 multiskilled workers who rotate jobs and produce an entire product with a minimal amount of
supervision is called a:
a.
Self-managed work team.
b.
Self-directed work teams.
c.
Semi-autonomous work team.
d.
Worker participation team.
e.
Production Team.
ANSWER:
c
48. A new employment contract that shifts the risk and uncertainty of employment to each employee, who is responsible
for ensuring that his or her skills and abilities stay current with available job requirements is called a:
a.
Contingency contract.
b.
Social contract.
c.
Job security contract.
d.
Psychological contract.
e.
Advancement contract.
ANSWER:
d
49. The environment where two or more employees share a job by dividing the standard total number of hours for the job
between them is called:
a.
Job sharing.
b.
Job rationing.
c.
Job security.
d.
Job posting.
e.
Job flexing.
ANSWER:
a
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Page 9
50. The Supreme Court ruling which requires management to bargain over the decision to unilaterally replace bargaining
unit members with subcontractors to do essentially the same work under similar conditions is the:
a.
Americans with Disabilities Act.
b.
Reasonable Accommodations Ruling.
c.
Fibreboard Ruling.
d.
Fair Job Security Ruling.
e.
Seniority Preservation Act.
ANSWER:
c
