Business Ethics: Ethical Decision Making & Cases 11th Edition

Apple Inc.s Ethical Success and Challenges CASE NOTES FOR INSTRUCTORS The Apple Inc. case examines the ethical successes and challenges that the company faces in the highly competitive technology industry. Because Apple is so admired for its products and servicesand has consistently scored top place in Fortune magazines

CASE NOTES The following pages provide notes and suggestions for handling the twenty cases contained in Business Ethics, Eleventh Edition. The cases are meant to help students realize that ethics can be applied to specific business situations, as well as to aid them in recognizing the ethical issues that arise

2017 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 2017 Cengage Learning. All rights reserved.

CHAPTER 1 The Importance of Business Ethics SUMMARY This chapter provides an overview of business ethics. It develops a definition of business ethics and discusses why it has become an important topic in business education. Next, it examines the evolution of business ethics in North America and explores the benefits

Daniels Fund Ethics Initiative University of New Mexico http://danielsethics.mgt.unm.edu This material was developed by Jennifer Sawayda under the direction of O.C. Ferrell and Linda Ferrell. It is provided for the Daniels Fund Ethics Initiative at the University of New Mexico and is intended for classroom discussion rather than to illustrate

CHAPTER 10 Globalization of Ethical Decision Making SUMMARY Advances in communication, technology, and transportation have further minimized the worlds borders, creating an ever more interconnected global economy. This chapter discusses how transactions across international boundaries define global business, and how the variety of cultures and expectations around the globe complicates

2017 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 2017 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or

CHAPTER 12 Sustainability: Ethical and Social Responsibility Dimensions SUMMARY It is now normal for businesses to practice environmental responsibility and sustainability. The reality is that environmental global issues have business consequences. Businesses must ethically lead in places where government provides no laws regulating environmental protection and sustainability. We focus on

CASE 13 Whole Foods Strive to Be an Ethical Corporate Citizen CASE NOTES FOR INSTRUCTORS This Whole Foods case examines how Whole Foods has applied a set of core values to create strong relationships with a variety of stakeholders. Whole Foods has adopted a stakeholder orientation. While it considers consumers

CASE 15 PepsiCos Journey Toward an Ethical and Socially Responsible Culture CASE NOTES FOR INSTRUCTORS This case describes the successes and the obstacles PepsiCo has experienced in its quest to become a socially responsible company. Not only does it provide students with a better understanding of the company, but it

CASE 16 Ethical Leadership at Cardinal IG: The Foundation of a Culture of Diversity CASE NOTES FOR INSTRUCTORS The purpose of this case is to provide students with an example of how ethical leadership positively affects a companys success. Cardinal Glass Industries Inc. is a corporation that specializes in the

CASE 17 Belle Meade Plantation: The First Nonprofit Winery Engages in Social Entrepreneurship CASE NOTES FOR INSTRUCTORS This case introduces students to the concept of social entrepreneurship. Social entrepreneurship seeks to support a social cause using entrepreneurial principles. For nonprofit organizations such as Belle Meade, it can supply funding

CASE 18 Managing the Risks of Global Bribery in Business CASE NOTES FOR INSTRUCTORS This case highlights the difficulties with gifts and bribes between businesses on a global scale. Knowing when a gift can be considered a bribe is important and varies from country to country. Not only is this

CASE 19 Multilevel Marketing Under Fire: Herbalife Defends Its Business Model CASE NOTES FOR INSTRUCTORS This case introduces students to the business model of multilevel marketing. It also familiarizes them with pyramid schemes and describes why the two are often mistaken for one another, despite the fact that multilevel

2017 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 2017 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or

CHAPTER 2 Stakeholder Relationships, Social Responsibility, and Corporate Governance SUMMARY In this chapter, first we identify stakeholders different roles in business ethics. We examine the relationships between businesses and various stakeholder groups and examine how a stakeholder framework can help us understand organizational ethics. Then we define social responsibility and

CASE 20 The Mission of CVS: Corporate Social Responsibility and Pharmacy Innovation CASE NOTES FOR INSTRUCTORS CVS made national news when it announced it was going to stop selling tobacco products, forgoing $2 billion in sales in the short-run. CVS claimed it was making this decision because it wanted

CASE 3 Walmart Manages Ethics and Compliance Challenges CASE NOTES FOR INSTRUCTORS This case examines Walmart and its approach to ethics from its origins to the present time period. Students will see the difficulties Walmart faced as it became the largest retailer in the world. The case serves as a

CHAPTER 4 The Institutionalization of Business Ethics SUMMARY In this chapter, we examine the boundaries of ethical conduct and focus on the voluntary, core practices, and mandated requirements for legal compliancethree important areas in developing an ethical culture. In particular, we concentrate on compliance in specific areas related

2017 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password -protected website for classroom use. 2017 Cengage Learning. All rights

CHAPTER 5 Ethical Decision Making SUMMARY This chapter summarizes our current knowledge of ethical decision making in business and provides a model so you may better visualize the ethical decision making process. Although it is impossible to describe exactly how any one individual or work group might make ethical decisions,

CASE 6 National Collegiate Athletic Association Ethics and Compliance Program CASE NOTE FOR INSTRUCTORS This case examines the role of the National Collegiate Athletic Association (NCAA) as the ethical conscience of college football. Students will see how vital this oversight is in college football culture as football contributes significantly to

CHAPTER 6 Individual Factors: Moral Philosophies and Values SUMMARY This chapter provides a description and analysis of how individuals background and philosophies influence their decisions. It is important to determine when one action is considered right and when another is viewed as wrong, as well as the individual moral philosophies

CASE 7 Google: The Quest to Balance Privacy with Profit CASE NOTES FOR INSTRUCTORS Google started off as an Internet search engine that found its success in the use of an algorithm that ranked searches according to relevance. Since then Google has made a path for itself

CHAPTER 7 Organizational Factors: The Role of Ethical Culture and Relationships SUMMARY In this chapter, we take a closer look at corporate culture and the ways a companys values and traditions can affect employees ethical behavior. We also discuss the role of power in influencing ethical behavior within a company.

CHAPTER 8 Developing an Effective Ethics Program SUMMARY This chapter first provides an assessment of the corporation as an entity in society, and then gives an overview of why businesses need to develop an organizational ethics program. It covers the factors that are requisite parts of an ethics program: a

CASE 8 Zappos: Stepping Forward in Stakeholder Satisfaction CASE NOTE FOR INSTRUCTORS This case discusses the unique management style of Zappos with its focus upon employee happiness as the key to the firms success. According to Tony Hsieh, CEO of Zappos, the companys emphasis on employee happiness translates into

2017 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 2017 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or

CHAPTER 9 Managing and Controlling Ethics Programs SUMMARY This chapter examines the concept of an ethics audit as a way to help implement an effective ethics program. The chapter begins by discussing the implementation of ethics programs. We define the term ethics audit and explore its relationship to a social

2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 2015 Cengage Learning. All rights reserved.

2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password -protected website for classroom use. classroom use. All names and locations

Supplemental Case 3: The Playskool Travel-Lite Crib 209 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for

SUPPLEMENTAL CASE 4 Multilevel Marketing Under Fire: Herbalife Defends Its Business Model Introduction Herbalife International is the third largest direct-selling multi-level marketing company. Its product line consists of weight-management and nutrition products. These products are not sold in retail stores. Rather, consumers interact with independent contractors to order the