Archives
Business Communication Chapter 01 1 Which element of scientific management theory is commonly
Hynes, Managerial Communication 7e SAGE Publishing, 2019 Chapter 1: Communicating in Contemporary Organizations Test Bank Multiple Choice 1. Which element of scientific management theory is commonly used today in the fast food industry? A. Employees do not need to comply […]
Business Communication Chapter 02 1 Understanding of a manager’s message is based on the receiver’s
Hynes, Managerial Communication 7e SAGE Publishing, 2019 Chapter 2: Understanding the Managerial Communication Process Test Bank Multiple Choice 1. Generally speaking, a manager spends ______ of his time communicating. A. 55% B. 65% C. 75% D. 85% 2. Understanding of […]
Business Communication Chapter 03 1 The four concepts that help one understand the use of mediated
Hynes, Managerial Communication 7e SAGE Publishing, 2019 Chapter 3: Communicating with Technology Test Bank Multiple Choice 1. The four concepts that help one understand the use of mediated communication include ______. A. bandwidth, perceived closeness, feedback, and symbolic interactionist perspective […]
Business Communication Chapter 04 1 Which of the following does the chapter list as functions of meetings
Hynes, Managerial Communication 7e SAGE Publishing, 2019 Chapter 4: Managing Meetings and Teams Test Bank Multiple Choice 1. Which of the following does the chapter list as functions of meetings? A. informational or fact-finding B. problem solving C. decision-making D. […]
Business Communication Chapter 05 1 When a presentation includes more than one main point
Hynes, Managerial Communication 7e SAGE Publishing, 2019 191 Chapter 5: Making Presentations Test Bank Multiple Choice 1. When a presentation includes more than one main point, the speaker should use ______. A. reviews B. previews C. numbering of points D. […]
Business Communication Chapter 06 1 Which of the following roles do visual elements play in a document
Hynes, Managerial Communication 7e SAGE Publishing, 2019 Chapter 6: Communicating Visually Test Bank Multiple choice 1. Which of the following roles do visual elements play in a document? A. set a tone B. provide additional information C. reinforce the text […]
Business Communication Chapter 07 1 Collaboration Takes More Time b Collaboration Causes Conflicts c
Hynes, Managerial Communication 7e SAGE Publishing, 2019 Chapter 7: Writing in the Workplace Test Bank Multiple Choice 1. Which one of the following was not mentioned as an advantage of writing over oral communication? A. economy B. efficiency C. accuracy […]
Business Communication Chapter 08 1 Location Direct Strategy difficulty Level Medium For Which
Hynes, Managerial Communication 7e SAGE Publishing, 2019 Chapter 8: Writing Routine Messages Test Bank Multiple Choice 1. Writers who prepare messages matching their readers’ interest are using ______. A. metacommunication B. connotations C. euphemisms D. none of these 2. The […]
Business Communication Chapter 09 1 Reports difficulty Level Medium Letter Reports Differ From
Hynes, Managerial Communication 7e SAGE Publishing, 2019 Chapter 9: Writing Reports and Proposals Test Bank Multiple Choice 1. Which of the following is NOT a function of business reports? A. data transfer B. proposing a solution to some problem C. […]
Business Communication Chapter 10 1 Preparing a rebuttal to a speaker’s criticism is an example of which
Hynes, Managerial Communication 7e SAGE Publishing, 2019 Chapter 10: Listening Test Bank Multiple Choice 1. Most Americans speak at a rate of about ______ words per minute. A. 125 B. 150 C. 65 D. 70 2. Which of the following […]
Business Communication Chapter 11 1 Nonverbal behaviors used during conversations to signal to a partner
Hynes, Managerial Communication 7e SAGE Publishing, 2019 Chapter 11: Communicating Nonverbally Test Bank Multiple Choice 1. Words represent ______% of the impact of message spoken face-to-face. A. 55 B. 38 C. 42 D. 7 2. Which of the following is […]
Business Communication Chapter 12 1 Which concept proposed that advancements in communication
Hynes, Managerial Communication 7e SAGE Publishing, 2019 Chapter 12: Communicating Across Cultures Test Bank Multiple Choice 1. International trade agreements focus on ______. A. supply chains B. lowering tariffs C. consistent regulations D. technological improvements 2. Which of the following […]
Business Communication Chapter 13 1 Which one of the following does the chapter identify as a source
Hynes, Managerial Communication 7e SAGE Publishing, 2019 Chapter 13: Managing Conflict Test Bank Multiple Choice 1. According to a survey of American Management Association executives, managers are likely to spend about ______% of their time dealing with conflict. A. 5 […]
Business Communication Chapter 14 1 Women put themselves at a disadvantage during negotiations
Hynes, Managerial Communication 7e SAGE Publishing, 2019 Chapter 14: Negotiating Test Bank Multiple Choice 1. Women put themselves at a disadvantage during negotiations when they ______. A. wait for someone to praise them B. compare their performance to others C. […]
Business Communication Chapter 15 1 Skillful questioning is the best way to overcome which of the
Hynes, Managerial Communication 7e SAGE Publishing, 2019 Chapter 15: Conducting Interviews Test Bank Multiple Choice 1. Which of the following is NOT a barrier to effective interviews listed in the chapter? A. first impressions B. organizational culture C. confusing facts […]