Contemporary Organizational Behavior: From Ideas to Action 1st Edition

1 Copyright 2016 Pearson Education, Inc. 1 Copyright 2016 Pearson Education, Inc. 1 Copyright 2016 Pearson Education, Inc. Instructors Manual Contemporary Organizational Behavior: From Ideas to Action I. Overview a. Textbook Design b. Key Features II. Instructors: How to Use This Textbook a. Modular Approach b. Instructor Choice c.

21 Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. 1. Where does power come from? Answer: In traditional organizational hierarchies, subordinates tend to have less power than management. However, the more value that employees add to workplaces and organizations, the greater their

38 38 38 Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. b. Case Teaching Notes 1. TEACHING NOTE FOR: The Case of Apple iPhone 4 CASE SYNOPSIS This case reviews reputation and image management

1 Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Contemporary Organizational Behavior (Elsbach) Topic Summary 1 Introduction to Organizational Behavior 1) The focus of organizational behavior is on ________. A) Productivity B) People in organizations C) Leading and leadership processes D) Efficiency

1 Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Contemporary Organizational Behavior (Elsbach) Topic Summary 2 Individual Characteristics 1) The most sought after competency by employers is ________. A) Ethics/social responsibility B) Leadership C) Critical thinking/problem solving D) Teamwork/collaboration Answer: C Explanation:

1 Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Contemporary Organizational Behavior (Elsbach) Topic Summary 3 Learning 1) What is the relationship between social, cognitive, and behavioral learning approaches? A) These are the three approaches that comprise learning B) These are different

1 Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Contemporary Organizational Behavior (Elsbach) Topic Summary 4 Perception 1) You have just finished presenting your development plan for an innovative new product to your management team. You wanted to make sure that everything

1 Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Contemporary Organizational Behavior (Elsbach) Topic Summary 5 Leadership 1) Which is not one of the three primary factors of study in contemporary leadership? A) Traits of the leader B) Situation leader faces C)

1 Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Contemporary Organizational Behavior (Elsbach) Topic Summary 6 Motivation 1) Which of the following is not one of the three primary factors organizations should consider when motivating employees? A) Factors related to the job

1 Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Contemporary Organizational Behavior (Elsbach) Topic Summary 7 Persuasion, Influence, and Impression Management 1) Organizational politics includes all of the following except ________. A) Using influence B) Behavior performed by people in organizations C)

1 Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Contemporary Organizational Behavior (Elsbach) Topic Summary 8 Decision Making 1) Which type of decision do you make most frequently during a typical day? A) Naturalistic B) Rational C) Programmed D) Non-programmed Answer: C

1 Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Contemporary Organizational Behavior (Elsbach) Topic Summary 9 Groups and Teams 1) Groups and teams differ primarily on which factor? A) Shared responsibility for goals B) Basic unit of coordinating work in organizations C)

1 Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Contemporary Organizational Behavior (Elsbach) Topic Summary 10 Conflict and Negotiation 1) Negotiation is ________ to resolve conflicts. A) The worst way B) The best way C) One way D) The relationship-oriented way Answer:

1 Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Contemporary Organizational Behavior (Elsbach) Topic Summary 11 Diversity and Communication 1) How are diversity and communication related? A) Diversity of experience must be maximized for effective communication B) Communication about diversity should be

1 Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Contemporary Organizational Behavior (Elsbach) Topic Summary 12 Culture 1) Which is true of an organization's culture? A) It is explicitly stated in the organization's mission statement B) It is more pronounced in publicly

1 Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Contemporary Organizational Behavior (Elsbach) Topic Summary 13 Change, Innovation, and Stress 1) Organizational change focuses change efforts on which of the following? A) Planned or unplanned changes B) Rapid or incremental changes C)

1 Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Copyright 2016 Pearson Education, Inc. Contemporary Organizational Behavior (Elsbach) Topic Summary 14 Corporate Social Responsibility, Ethics, and Sustainability 1) Why are corporate social responsibility, ethics, and sustainability relevant for organizational behavior? A) Many organizations are demonstrating an increased