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978-0132555883 Part 1
Instructor’s Manual Contemporary Organizational Behavior: From Ideas to Action I. Overview a. Textbook Design b. Key Features II. Instructors: How to Use This Textbook a. Modular Approach b. Instructor Choice c. Matrix of Case Studies for Use with Topic Sections […]
978-0132555883 Part 2
21 1. Where does power come from? Answer: In traditional organizational hierarchies, subordinates tend to have less power than management. However, the more value that employees add to workplaces and organizations, the greater their power. Power lies in multiple areas […]
978-0132555883 Part 3
Copyright © 2016 Pearson Education, Inc. b. Case Teaching Notes 1. TEACHING NOTE FOR: The Case of Apple iPhone 4 CASE SYNOPSIS This case reviews reputation and image management challenges facing Apple Computer, Inc. and its CEO, Steve Jobs, before, […]
978-0132555883 Test Bank Chapter 01
1 Contemporary Organizational Behavior (Elsbach) Topic Summary 1 Introduction to Organizational Behavior 1) The focus of organizational behavior is on ________. A) Productivity B) People in organizations C) Leading and leadership processes D) Efficiency Answer: B Explanation: B) Organizational behavior […]
978-0132555883 Test Bank Chapter 02
1 Contemporary Organizational Behavior (Elsbach) Topic Summary 2 Individual Characteristics 1) The most sought after competency by employers is ________. A) Ethics/social responsibility B) Leadership C) Critical thinking/problem solving D) Teamwork/collaboration Answer: C Explanation: C) Of the top competencies, employers […]
978-0132555883 Test Bank Chapter 03
1 Contemporary Organizational Behavior (Elsbach) Topic Summary 3 Learning 1) What is the relationship between social, cognitive, and behavioral learning approaches? A) These are the three approaches that comprise learning B) These are different ways to conceptualize learning C) These […]
978-0132555883 Test Bank Chapter 04
1 Contemporary Organizational Behavior (Elsbach) Topic Summary 4 Perception 1) You have just finished presenting your development plan for an innovative new product to your management team. You wanted to make sure that everything was communicated clearly so you used […]
978-0132555883 Test Bank Chapter 05
1 Contemporary Organizational Behavior (Elsbach) Topic Summary 5 Leadership 1) Which is not one of the three primary factors of study in contemporary leadership? A) Traits of the leader B) Situation leader faces C) Maximizing leader efficiency D) Social interactions […]
978-0132555883 Test Bank Chapter 06
1 Contemporary Organizational Behavior (Elsbach) Topic Summary 6 Motivation 1) Which of the following is not one of the three primary factors organizations should consider when motivating employees? A) Factors related to the job B) Factors related to the environment […]
978-0132555883 Test Bank Chapter 07
1 Contemporary Organizational Behavior (Elsbach) Topic Summary 7 Persuasion, Influence, and Impression Management 1) Organizational politics includes all of the following except ________. A) Using influence B) Behavior performed by people in organizations C) Behavior based on legitimate power D) […]
978-0132555883 Test Bank Chapter 08
1 Contemporary Organizational Behavior (Elsbach) Topic Summary 8 Decision Making 1) Which type of decision do you make most frequently during a typical day? A) Naturalistic B) Rational C) Programmed D) Non-programmed Answer: C Explanation: C) Most of us will […]
978-0132555883 Test Bank Chapter 09
1 Contemporary Organizational Behavior (Elsbach) Topic Summary 9 Groups and Teams 1) Groups and teams differ primarily on which factor? A) Shared responsibility for goals B) Basic unit of coordinating work in organizations C) Accomplish tasks that can’t be effectively […]
978-0132555883 Test Bank Chapter 10
1 Contemporary Organizational Behavior (Elsbach) Topic Summary 10 Conflict and Negotiation 1) Negotiation is ________ to resolve conflicts. A) The worst way B) The best way C) One way D) The relationship-oriented way Answer: C Explanation: C) There are many […]
978-0132555883 Test Bank Chapter 11
1 Contemporary Organizational Behavior (Elsbach) Topic Summary 11 Diversity and Communication 1) How are diversity and communication related? A) Diversity of experience must be maximized for effective communication B) Communication about diversity should be minimized C) Communication is easier when […]
978-0132555883 Test Bank Chapter 12
1 Contemporary Organizational Behavior (Elsbach) Topic Summary 12 Culture 1) Which is true of an organization’s culture? A) It is explicitly stated in the organization’s mission statement B) It is more pronounced in publicly traded companies C) New employees learn […]
978-0132555883 Test Bank Chapter 13
1 Contemporary Organizational Behavior (Elsbach) Topic Summary 13 Change, Innovation, and Stress 1) Organizational change focuses change efforts on which of the following? A) Planned or unplanned changes B) Rapid or incremental changes C) Structure, process, or outcome D) Culture, […]
978-0132555883 Test Bank Chapter 14
1 Contemporary Organizational Behavior (Elsbach) Topic Summary 14 Corporate Social Responsibility, Ethics, and Sustainability 1) Why are corporate social responsibility, ethics, and sustainability relevant for organizational behavior? A) Many organizations are demonstrating an increased awareness of the impact their activities […]