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Finkelman, Leadership and Management for Nurses: Core Competencies for Quality
Care, 3rd edition.
1
Chapter 20: Staff Education to Meet Health Professions Core Competencies and
Improve Care
LEARNING OUTCOMES AND SUGGESTED CLASSROOM AND CLINICAL
ACTIVITIES
LEARNING OUTCOME 1
Discuss the impact of the Institute of Medicine reports on nursing staff education.
Suggestions and Strategies for the Classroom Experience
• A number of Institute of Medicine reports have been discussed in the textbook,
LEARNING OUTCOME 2
Examine the impact of staff education on quality health care.
Suggestions and Strategies for the Classroom Experience
• Ask students to identify reasons why staff education is associated with quality
health care. Have the students provide specific examples to support their
comments.
Suggestions and Strategies for the Clinical Experience
LEARNING OUTCOME 3
Examine the nursing professional staff development standards.
Suggestions and Strategies for the Classroom Experience
• Review the Nursing Professional Development Specialist Practice Model (Figure
20-1) with the students. Ask students to explain how the model might work in a
HCO for staff education—students should provide specific examples.
Finkelman, Leadership and Management for Nurses: Core Competencies for Quality
Care, 3rd edition.
2
Suggestions and Strategies for the Clinical Experience
• Ask the nurse manager or another unit nursing representative to speak to the
students at clinical conference about staff education.
LEARNING OUTCOME 4
Describe how staff development services might be organized and used within a
healthcare organization.
Suggestions and Strategies for the Classroom Experience
• Ask a nurse involved in staff development services to talk with the class about
staff development.
Suggestions and Strategies for the Clinical Experience
LEARNING OUTCOME 5
Describe the staff development process.
Suggestions and Strategies for the Classroom Experience
• In the same presentation commented on in Learning Outcome 3, ask the presenter
to include information on the application of the staff development process.
LEARNING OUTCOME 6
Explain the need for effective staff orientation.
Suggestions and Strategies for the Classroom Experience
• Discuss with students topics for orientation for a new staff nurse position and new
nurse managers. Compare and contrast the topics. What teaching–learning
strategies would the student want to be used during orientation, and rationale for
use of these strategies?
LEARNING OUTCOME 7
Describe current trends in continuing education.
Suggestions and Strategies for the Classroom Experience
• Ask students why continuing education is important and discuss some of the
current trends and issues.
Suggestions and Strategies for the Clinical Experience
• Ask students if they have seen or heard about any CE activities while in clinical,
such as flyers, notices, and announcements.
LEARNING OUTCOME 8
Discuss the expansion of interprofessional education.
Suggestions and Strategies for the Classroom Experience
• After reviewing content and material developed by WHO and other professional
Suggestions and Strategies for the Clinical Experience
• Ask students if interprofessional staff education is offered in their clinical sites.
What type and for whom?
LEARNING OUTCOME 9
Discuss the advantages of offering nurse residency programs.
Suggestions and Strategies for the Classroom Experience
Suggestions and Strategies for the Clinical Experience
• If a local HCO has a nurse residency program, ask someone who knows about the
program to come talk with students about the program.
KEY CHAPTER CONCEPTS
1. The IOM report Health Professions Education (2003) strongly emphasizes the need to
recognize and apply five core competencies that apply to all healthcare professions.
2. The IOM report The Future of Nursing (2011) also emphasizes need for greater
nursing education in leadership and quality improvement, and discusses issues related to
Finkelman, Leadership and Management for Nurses: Core Competencies for Quality
Care, 3rd edition.
4
4. The ANA has standards that focus on staff development or staff education. We cannot
5. Figure 20-1 describes the ANA model for staff development, and Box 20-1 lists the
standards.
6. Staff development may be centralized, decentralized, or a combination of both within a
healthcare organization. The nursing leader (CNE) should take an active role in
8. The steps in the staff development process are; learning needs analysis, planning and
9. Staff orientation is a critical component of staff development and should meet the
10. Staff needs to be encouraged to participate in continuing education. This also includes
11. Interprofessional education (IPE) has become more important as interprofessional
12. Nurse residency programs have become more accessible, though there still are not
13. Review Figure 20-4 describing the Transition-to-Practice Model (National Council
for State Boards of Nursing).
APPLYING LEADERSHIP AND MANAGEMENT
BSN and Master’s Essentials: Application to Content
Chapter identifies which Essentials apply to the chapter content. This information is
primarily for the instructor, but students should understand the how these nursing
education standards apply to the chapter content and the nursing profession.
My Hospital Unit: An Evolving Case Experience
See the overview of the My Hospital Unit feature found in the front of the textbook.
Refer students to the specific My Hospital Unit scenario found in the chapter.
record of their work per chapter and build on previous responses from one chapter of My
Hospital Unit experience to the next.
Applying AONE Competencies
The AONE competencies for nurse leaders are found in Appendix A. Ask students to
identify which of the AONE competencies apply to the content in the chapter.
Engaging in the Content: Critical Thinking and Clinical Reasoning and Judgment
See Discussion Questions and Application Exercises at the end of the chapter. Online
options are noted.
Chapter Features: Case Study and Applying Evidence-Based Practice
The Chapter Features: Case Study and Applying Evidence-Based Practice features may
ADDITIONAL CASE
This case is not found in the textbook. It may be used for individual or team assignments:
written assignment and classroom or online team discussions. It may also be used as an
essay question for exams.
Case:
As Director of Staff Development for a large academic medical center you have just
received a copy of the American Nurses Association Nursing Professional Development:
Scope and Standards of Practice. You recognize that these standards need to be
implemented. Your staff has a variety of expertise in staff education with two staff
members new to this specialty. The Chief Nursing Officer expects you to follow current
standards and be aware of trends. You look at the model and consider how it applies (see
Figure 20-1). As you begin your planning, questions arise that you need to answer.
Questions:
1. How might you apply the model to your mission to ensure that nursing staff are
prepared to practice effectively?
2. What are the standards? Consider each one and describe how the standard would be
implemented.
3. Who needs to be involved in ensuring that the standards are met?
4. What data and documentation are required to support that standards are met?
