judging their performance.
You understand the
difference in the mindset and
behavior required for
managing versus coaching.
Mentioned below are various
aspects of each. Drag and
drop the answer options into
their corresponding columns
illustrated in the table below.
Managing
Coaching
Leadership Challenge #7
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Media Quiz Questions
Topic
Category
Effective followers:
a. are often the result of
leaders who are over-
controlling of others and who
punish mistakes.
b. know what they stand for
and are willing to express their
own ideas and opinions to
their leaders.
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Followers who sacrifice their
personal integrity or the
Leadership Challenge #4
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good of the organization in
order to maintain harmony
lack _____.
a. the courage to serve
To have the courage to
assume responsibility,
effective followers must:
a. accept that leaders are
fallible and will make many
Leadership Challenge #4
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Pre-Test Questions
Topic
Category
Which of the following
statements is true of
followership?
a. Followership is the sole
basis for success in an
organization.
Leadership Challenge #1
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A dependent, uncritical
thinker:
a. approaches subjects,
situations, and problems in an
unbiased way.
Leadership Challenge #2
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b. mentally penetrates into
underlying implications of
various alternatives.
Mary has recently started
work at an organization. She
willingly carries out any and
all orders regardless of the
nature of the tasks. Her
leader has an authoritarian
approach to management.
Mary’s only concern is
avoiding conflict at any cost.
According to the five styles
of followership, Mary is a(n)
_____.
b. pragmatic survivor
Leadership Challenge #2
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Rosaline claims to be a
passive follower. Which of
her following actions support
this statement?
a. She accomplishes things
only with a great deal of
supervision.
Leadership Challenge #2
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Which of the following
questions about a leader’s
behavior will help a person
become a more effective
follower?
a. Is the leader intrinsically
motivated or extrinsically
Leadership Challenge #3
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motivated?
b. Is the leader controlling or
empowering?
c. Is the leader an indoor
person or an outdoor person?
d. Is the leader also a
follower?
Which of the following is a
personal source of upward
influence?
a. Knowledge and skills
b. Flow of information
c. Central location
d. Network of relationships
Leadership Challenge #4
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With a _____, which is a
source of power due to one’s
position, followers have more
clout with the leader and more
opportunity to persuade and
make significant
contributions.
a. flow of information
Leadership Challenge #4
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Rachel is part of the
recruitment team at Brunton
Inc. She notices that a
majority of the new employees
are being recruited because
they were personally
acquainted with the human
resource manager. She also
finds that her colleagues were
manipulating the application
process to favor the candidates
shortlisted by the manager.
After staying with the team for
six months, Rachel decides to
withdraw from the team. As a
follower, Rachel displayed the
courage to _____.
a leave the organization when
necessary
b. assume responsibility
c. participate in change
Leadership Challenge #4
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d. serve the needs of the
organization
In order to view the leader
realistically, a follower should:
a. disagree with the leader
occasionally on relevant
matters.
b. find things to thank the
leader for.
c. criticize his or her superiors
or the company.
d. align himself or herself with
the organization’s vision.
Leadership Challenge #5
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Asking a leader to tell
company stories helps:
a. the follower be a good
resource to the leader.
b. in viewing the leader
realistically.
c. in building a relationship
with the leader.
d. the leader be a good leader.
Leadership Challenge #5
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Which of the following is true
of what leaders want from
their followers?
a. Leaders appreciate those
followers who confirm
instructions at each step.
b. Leaders want followers who
confine themselves to their
day-to-day work.
done.
Leadership Challenge #6
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A leader can enhance the
abilities and contributions of
followers by:
a. giving them equal power
and control in the
organization.
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b. encouraging idealized
expectations.
c. offering clarity of direction.
d. encouraging dependent,
uncritical thinking.
_____ is a method of directing
or facilitating a follower with
the aim of improving specific
skills or achieving a specific
development goal.
a. Leadership coaching
b. Leadership feedback
c. Leadership management
d. Leadership planning
Leadership Challenge #7
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Which of the following is the
biggest benefit of leadership
coaching reported by
followers?
a. Getting clear, direct
Leadership Challenge #7
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As a team leader, Claire wants
to contribute to the growth and
development of her followers
by implementing a feedback
system. For the system to be
effective, she must understand
that feedback should:
a. be given as soon as possible
after a behavior or action is
observed.
b. be used simply to criticize a
person or to point out faults.
c. be used to drag up the
failures and mistakes of the
past.
d. include telling followers
what to do, and directing and
controlling their behavior.
Leadership Challenge #7
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Post-Test Questions
Topic
Category
Which of the following is true
Leadership Challenge #1
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of followership?
a. Leadership and followership
are independent of each other.
b. Followership is the sole
basis for success in an
organization.
A passive person:
a. initiates problem solving
and decision making.
b. demonstrates a sense of
ownership
c. does nothing that is not
required.
d. participates fully in an
organization.
Leadership Challenge #2
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Patrick recently joined an
organization. Although he
has 12 years of experience,
he lost his job twice in the
past seven years due to
problems with his superiors.
He is an independent, critical
thinker but is passive in the
organization. He has a
tendency to focus
exclusively on the
shortcomings of the
organization and other
people. According to
Kelley’s followership styles,
Patrick is a(n) _____.
a. alienated follower
Leadership Challenge #2
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Chloe is explaining the
concept of followership to her
roommate, Sarah. Which of
Leadership Challenge #2
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the following styles of
followership has Sarah
understood correctly?
a. An alienated follower is a
person in an organization who
exhibits neither critical,
independent thinking nor
displays active participation.
b. An effective follower is a
critical, independent thinker
who actively participates in
the organization.
c. A pragmatic survivor is a
To be an effective follower,
which of the following
questions about a leader’s
behavior should be asked?
a. Does the leader like flexi-
time or fixed time work
hours?
b. Is the person a night person
or a morning person?
c. Who does the leader like
best in his or her team?
d. Is the leader a numbers
person or a word person?
Leadership Challenge #3
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_____ is typically the most
effective approach when
trying to manage upward.
a. A network of relationships
Leadership Challenge #4
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Which of the following is a
source of influence due to a
follower’s position?
a. Persuasion
Leadership Challenge #4
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b. Central location
c. Knowledge and skill
d. Effort
Sheila has been a nurse for 17
years at General Care
Hospital. Her job gives her a
sense of pride as she feels she
is serving the society in a
small way. She takes it upon
herself to know all her patients
and put their needs and
comforts first. She
understands that her job plays
an important role in a patient’s
recovery. As a follower Sheila,
displays the courage to _____.
a. leave the organization when
necessary
d. challenge authority
Leadership Challenge #4
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To be a resource for the
leader, effective followers
should:
a. align themselves with the
vision of the organization.
b. compliment the leader for
behavior that is appreciated by
them.
c. try to hide their weaknesses
or cover their mistakes.
d. directly disagree with a
leader on relevant
organizational matters.
Leadership Challenge #5
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To view leaders realistically,
effective followers should:
a. align themselves with the
vision of the organization.
b. try to hide their weaknesses
or cover their mistakes.
expectations from the leader.
Leadership Challenge #5
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Leaders want followers who
Leadership Challenge #6
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are:
a. dependent on them for their
personal growth.
b. dependent, uncritical
thinkers.
c. willing to accept their ideas
without assessing them.
d. motivated to stay up-to–
date.
Which of the following is the
most desirable trait of a fellow
follower?
a. Honesty
Leadership Challenge #6
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How can leaders protect
followers from organizational
intrusions?
a. By taking the heat so that
employees don’t have to
b. By indulging in frequent,
specific, and immediate
feedback
vision
Leadership Challenge #6
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Leadership coaching includes
_____ followers.
a. telling
b. judging
c. controlling
d. empowering
Leadership Challenge #7
Engage
Mark, a management student,
is learning about feedback as
an effective tool for leadership
coaching. Which of the
following statements shows
that he has correctly
understood the concept of
feedback?
a. Effective feedback looks
toward the future and
minimizes fault-finding.
Leadership Challenge #7
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b. Effective leaders provide
only positive feedback on an
ongoing basis.
Self-Assessment Questions
Topic
Category
Which of the following
indicates independent
thinking?
a. My work fulfills a higher
personal goal for me.
b. I was enthusiastic about my
job.
Leadership Challenge # 2
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Which of the following
indicates active engagement?
a. I understood how my role
contributed to the company’s
success.
b. I thought carefully and then
expressed my opinion about
critical issues.
Leadership Challenge # 2
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Identify the action that
indicates active engagement.
a. I had the opportunity to do
what I do best each day.
b. I frequently suggested ways
of improving my ways of
doing things.
c. I independently thought up
Leadership Challenge # 2
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needed.
The term “door swingers”
refers to:
a. cynical, alienated people
who focus exclusively on the
shortcomings of the
organization.
b. lazy people who require
Leadership Challenge #2
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Which of the following is an
example of inappropriate
follower behavior?
a. Jake catches his boss in the
bathroom and grabs the
chance to ask a question or tell
a joke.
b. Jake shares his concerns up
front with his boss when he
thinks there might be a
mistake in something he’s
done.
Leadership Challenge #2
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Which of the following is an
example of appropriate
follower behavior?
a. Sarah leaves and comes
back later when she finds her
boss on the phone.
b. Sarah pokes her head in her
Leadership Challenge #2
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boss’s door multiple times
after receiving criticism to
make sure everything is okay.
Which of the following
indicates that Harry is ready to
receive coaching and feedback
from another person?
a. Harry has a strong desire to
improve himself.
Leadership Challenge #7
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Which of the following
indicates that Meg is not ready
to receive coaching and
feedback from another
person?
a. Meg follows through on
commitments to change
herself.
b. Meg does not welcome
negative feedback.
Leadership Challenge #7
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Identify which of the
following actions indicates a
readiness to receive coaching
and feedback from another
person.
a. Resisting negative feedback
b. Rejecting suggestions for
Leadership Challenge #7
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better ways of behaving
c. Following through on
Bosses with psychopathic
tendencies:
a. appreciate followers who
are active.
b. spend too much time
promoting others.
Connect
Which of the following is true
of destructive bosses?
a. They can cause social and
psychological harm to their
employees.
b. They spend too much time
promoting others.
c. They dread or fear giving
feedback to followers.
d. They use rational
persuasion to when trying to
manage down.
Connect
Which of the following is an
example of a destructive boss?
a. The boss does not blame
others for his or her mistakes.
b. The boss refrains from
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