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Which of the following
statements is true of a high
performing team?
a. Its leader should have
complete authority over how
goals are met.
Leadership Challenge #3
Connect
You understand that for a
team to be successful over the
long term, both task-oriented
behavior and relationship-
oriented behavior are required
within the team. Mentioned
below are behaviors displayed
by leaders who adopt the task-
specialist role and the
socioemotional role. Drag and
drop the answer options into
their corresponding columns
illustrated in the table below.
Task-
specialist
Role
Socioemotio
nal Role
Leadership Challenge #3
Engage
At the _____ stage of team
development, conflict has
been resolved and team unity
and harmony emerge.
Leadership Challenge #4
Engage
a. adjourning
The _____ stage of team
development occurs in
committees and teams that
have a limited task to perform
and are disbanded afterward.
a. adjourning
b. performing
c. forming
d. norming
Leadership Challenge #4
Engage
The leader’s role during the
_____ stage of team
development is to encourage
participation by each team
member and help people find
their common vision and
values.
a. storming
b. performing
c. forming
d. norming
Leadership Challenge #4
Engage
You have studied and
understood the different
stages of team development.
Arrange the five stages in the
order they typically occur in.
Sequence
Stages of
Team
Developm
ent
First
Second
Third
Fourth
Fifth
Leadership Challenge #4
Engage
Which of the following
statements is true of virtual
Leadership Challenge #5
Connect
teams?
a. They conduct their
interactions face-to-face in the
same physical space.
b. They are sometimes known
A healthy level of conflict in
teams helps to prevent _____.
a. accountability
b. social loafing
c. free riders
d. groupthink
Leadership Challenge #6
Engage
The _____ style of conflict
handling reflects a moderate
amount of both assertiveness
and cooperativeness.
a. accommodating
b. avoiding
Leadership Challenge #6
Engage
Mentioned below are the
applications of the different
conflict handling styles. Drag
and drop the answer options
into their corresponding
columns illustrated in the table
below.
Answer Options: It should be
used when quick, decisive
action is vital on important
issues or unpopular actions,
such as during emergencies or
urgent cost cutting/It is
Leadership Challenge #6
Connect
expedient solutions under time
pressure/It works best when
people realize that they are
wrong, when an issue is more
important to others than to
oneself, when building social
credits for use in later
discussions, and when
maintaining harmony is
especially important/ It is
appropriate when an issue is
trivial, when there is no
chance of winning, when a
Style of
Conflict
Handling
Application
Dominating
Style
Avoiding style
Compromising
style
Accommodatin
g style
Collaborating
style
Media Quiz Questions
Topic
Category
Which of the following
statements is true of a team?
a. People belonging to the
same team are not required to
interact regularly
b. It refers to a group of
people whose work is related.
c. People waiting in line at the
Leadership Challenge #1
Connect
Avoidance of accountability
results in people:
a. putting the needs of their
individual departments ahead
of collective results.
b. engaging in finger-pointing
Leadership Challenge #2
Connect
_____ is defined as the extent
to which members are
attracted to the team and
motivated to remain in it.
a. Team fortitude
b. Team effectiveness
Leadership Challenge #4
Connect
Pre-Test Questions
Topic
Category
A cross-departmental team is:
a. made up of a supervisor and
subordinates in the formal
chain of command.
b. sometimes called a vertical
team.
c. made up of members who
work with minimum
supervision and rotate jobs to
produce a complete product or
service.
d. made up of members from
different functional branches
within an organization.
Leadership Challenge #1
Connect
Hillarie is part of the sales
department at a marketing
company. Her team is made
up of a supervisor and several
subordinates and they follow a
Leadership Challenge #1
Perform
formal chain of command.
Hillarie is a part of a _____.
a. functional team
Functional teams:
a. are sometimes called
cross-functional teams.
b. follow a formal chain of
command.
c. elect one of their own to
Leadership Challenge #1
Connect
In terms of the common
dysfunctions of teams, people
don’t feel safe to reveal
mistakes, share concerns, or
express ideas when there is:
a. lack of commitment.
b. fear of conflict.
c. lack of trust.
d. inattention to results.
Leadership Challenge #2
Engage
Carl is a team leader who
finds that his team members
don’t feel safe to share their
concerns or express new ideas.
They go along with Carl’s
wishes without evaluating the
alternatives. This type of team
dysfunction is a result of:
Leadership Challenge #2
Perform
A team yields high
performance when:
a. it has a specific, clearly-
defined purpose and a set of
goals.
b. team members belong to
similar ethnic or cultural
backgrounds.
c. it consists of a minimum of
10 members.
Leadership Challenge #3
Connect
d. a leader has complete
authority over how goals are
met.
Reese is a team leader who
finds that her team members
lack satisfaction. To rectify
this, she understands that her
behavior should be more
relationship-oriented and
adopts a socioemotional role.
In order to be effective in this
role, Reese should:
a. pull ideas together into a
summary perspective.
Leadership Challenge #3
Perform
The forming stage of team
development:
a. is characterized by a general
lack of unity and
cohesiveness.
b. emphasizes wrapping up,
gearing down, and signifying
closure.
c. marks the emergence of
individual personalities and
conflicts.
d. is a period of orientation
and getting acquainted.
Leadership Challenge #4
Connect
Which stage of team
development is characterized
by the establishment of order
and cohesion?
a. Forming
d. Performing
Leadership Challenge #4
Engage
Mark, along with his other
colleagues, was recently put
into a team at work. He finds
that with time his team
members are becoming more
assertive in clarifying their
roles, and there is an
Leadership Challenge #4
Perform
increasing degree of
disagreement regarding the
perceptions of the team’s
mission. The team also has a
general lack of unity and
cohesiveness. From this, Mark
understands that his team is at
the _____ stage of team
development.
a. forming
Which of the following
statements is true of virtual
teams?
a. They are sometimes cross-
border work teams made up of
members of different
nationalities.
b. They conduct their
interactions face-to-face in the
same physical space.
c. Team members typically
share similar ethnic and
Leadership Challenge #5
Connect
The accommodating style of
handling conflict in a team
reflects:
a. assertiveness to get one’s
own way.
b. neither assertiveness nor
cooperativeness.
c. a moderate amount of both
assertiveness and
cooperativeness.
d. a high degree of
cooperativeness.
Leadership Challenge #6
Connect
The _____ style of handling
conflict in a team should be
used when quick, decisive
action is vital on important
issues or unpopular actions.
a. dominating
Leadership Challenge #6
Engage
b. avoiding
c. comprising
d. accommodating
The dominating style of
conflict handling in a team
reflects:
a. assertiveness to get one’s
own way.
b. neither assertiveness nor
cooperativeness.
Leadership Challenge #6
Connect
Bethany has a compromising
style of handling conflicts in
her team. Her style of conflict
handling is appropriate when:
a. a quick, decisive action is
vital on important issues.
b. a delay to gather more
information is needed.
c. the goals on both sides are
equally important.
d. there is no chance of
winning.
Leadership Challenge #6
Perform
Post-Test Questions
Topic
Category
A functional team is:
a. made up of a supervisor and
subordinates following a
formal chain of command.
b. sometimes called a project
team.
c. made up of members who
work with minimum
supervision and rotate jobs to
produce a complete product or
Leadership Challenge #1
Connect
Hugh is part of a team that
selects its own team members
and does its own scheduling
Leadership Challenge #1
Perform
and training. He, along with
his team members, has access
to information and resources
needed to perform a complete
task and is empowered with
decision-making authority to
take over duties. Hugh is part
of a _____ organizational
team.
Which of the following
statements is true of cross-
departmental teams?
a. They are sometimes called
vertical teams or command
teams.
b. They group individuals by
common skill and activity
boundaries.
Leadership Challenge #1
Connect
_____, a common dysfunction
of teams, results in people
engaging in finger-pointing
when things go wrong.
a. Fear conflict
b. Lack of trust
c. Avoidance of accountability
d. Inattention to results
Leadership Challenge #2
Engage
Max is a team leader who
finds that his team members
fear conflict. Due to this
dysfunction in the team, the
members:
a. don’t feel safe to reveal
mistakes, share concerns, or
express ideas.
Leadership Challenge #2
Perform
sake of harmony.
People who adopt a
socioemotional role in a team:
a. ask for task-relevant facts.
b. are warm and receptive to
Leadership Challenge #3
Connect
Patrick has been a team leader
for four months. In this time,
he finds that the team’s
productivity has declined. In
order to improve this, he
adopts the role of a task-
specialist. To be effective in
this role, he should:
a. relate various ideas to the
problem at hand.
b. help disagreeing parties
Leadership Challenge #3
Perform
The _____ stage of team
development is characterized
by orientation and breaking
the ice.
a. forming
b. storming
c. norming
d. performing
Leadership Challenge #4
Engage
The adjourning stage of team
development:
a. is characterized by a general
lack of unity and
cohesiveness.
b. avoids wrapping up and
gearing down.
Leadership Challenge #4
Connect
Ellen leads a team of six
Leadership Challenge #4
Perform
members. As a leader, she is
focuses on her team members’
social and emotional needs.
Task performance is no longer
a top priority, and the
emphasis is on wrapping up
and gearing down. In the
given scenario, Ellen’s team is
in the _____ stage of team
development.
a. forming
Virtual teams:
a. conduct their interactions
face-to-face in the same
physical space.
b. are sometimes known as
vertical teams or command
teams.
Leadership Challenge #5
Connect
The compromising style of
handling conflict in a team
reflects:
a. assertiveness to get one’s
own way.
b. neither assertiveness nor
cooperativeness
Leadership Challenge #6
Connect
The _____ style of handling
conflict in a team works best
when maintaining harmony is
especially important.
a. dominating
b. avoiding
c. comprising
d. accommodating
Leadership Challenge #6
Engage
The collaborating style of
conflict handling in a team
reflects:
a. assertiveness to get one’s
own way.
Leadership Challenge #6
Connect
Nathan has a dominating style
of handling conflicts. His style
of conflict handling is
appropriate when:
a. quick, decisive action is
vital on important issues.
Leadership Challenge #6
Perform
Self-Assessment Questions
Topic
Category
1. An effective team must
have members:
a. from similar ethnic
backgrounds.
b who contribute individually.
c. who engage in groupthink.
d. who follow instructions
without questioning them.
Leadership Challenge #3
Connect
Which of the following is
typically a team leader’s role?
a. Goal and direction setting
Leadership Challenge #3
Connect
A team member engaging in
social support would most
likely:
a. suggest corrective actions to
improve performance.
Leadership Challenge #3
Connect
b. come to meetings well
prepared.
Which of the following is an
example of goal setting?
a. A person is a focused,
active listener.
b. A person comes to meetings
well prepared.
Leadership Challenge #3
Connect
Which of the following is an
example of social support?
a. A leader follows through on
promises and commitments.
b. A leader helps coordinate
team members.
c. A leader praised people for
a job well done.
d. A leader suggests corrective
actions to improve
performance.
Leadership Challenge #3
Connect
An authoritarian team leader
will:
a. keep members informed
almost daily of information
that might affect their work.
b. expect the entire team to
interview a new person.
Leadership Challenge #1
Connect
Which of the following is true
of a person who can
effectively lead a virtual team?
a. He or she loves
communicating online to work
on tasks with people.
b. He or she enjoys doing
Leadership Challenge #5
Connect
things in his own way and in
his own time.
c. He or she becomes
impatient when working with
Which of the following factors
would make an individual a
good candidate for working in
virtual teams?
a. Expecting the entire team to
interview a new member that
has been hired
Leadership Challenge #5
Connect
1. An individual with a
dominating style of handling
conflict will:
a. usually avoid a person who
wants to discuss a
disagreement.
b. strongly assert his or her
opinion in a disagreement.
Leadership Challenge #6
Connect
An individual with an
avoiding style of handling
conflict will:
a. usually evade a person who
wants to discuss a
disagreement.
b. strongly assert his or her
opinion in a disagreement.
c. typically give up some
points in exchange for others.
Leadership Challenge #6
Connect
d. suggest a solution that
includes the other person’s
point of view.
Which of the following is
indicative of a collaborative
style of conflict handling?
a. Evading a person who
wants to discuss a
Leadership Challenge #6
Connect
Which of the following
statements is true of a team?
a. Members of a team work to
accomplish a shared goal.
b. A group of employees
whose work is related is an
example of a team.
Leadership Challenge #1
Connect
A team differs from a group,
in a team:
a. success can be achieved
when members are
independent of each other.
b. people synthesize their
Leadership Challenge #1
Connect
Which of the following
statements is true of teams?
a. Individual stars make a
great team.
b. Working with others in a
team usually results in
dissatisfaction.
c. In a team, one has to rely on
Leadership Challenge #1
Connect
Which of the following
situations indicates a
preference for working with
others on a team?
a. A person enjoys the
personal interaction when
working with others.
b. A person tries to work by
himself rather than face the
hassles of group work.
Leadership Challenge #1
Connect
