Management Chapter 1 Homework Marshall Anything You Could Learn From This

2. What do you consider your own strengths and weaknesses for leadership? Discuss your

answer with another student.

Students’ answers will vary. Leadership is an influence relationship among leaders and

3. Of the elements in the leadership definition as illustrated in Exhibit 1.1, which is the

easiest for you? Which is hardest? Explain.

4. How might the paradigm shift from competition to collaboration make the job of a leader

more difficult? Could it also make the leader’s job easier? Discuss.

Students’ answers may vary. Collaboration presents greater leadership challenges than did

the old concept of competition. It is often more difficult to create an environment of

5. Describe the best leader you have known. How did this leader acquire his or her

capability?

Students’ answers will vary. Some of them may give the example of Ingrid Zeeck. As

president of the Midland-Odessa Symphony & Chorale, Ingrid Zeeck had a vision for the

6. Why do you think there are so few people who succeed at both management and

leadership? Is it reasonable to believe someone can be good at both? Discuss.

Students’ answers may vary. Management and leadership are both important, but it is often

difficult for CEOs to focus on both dimensions of their job. Traditional management is

needed to meet current obligations to customers, stockholders, employees, and others. The

7. Discuss some recent events and societal changes that might have contributed to a shift

“from hero to humble.” Do you agree or disagree that humility is important for good

leadership?

Students’ answers may vary. Some of them may recall the events of September 11th that

showed the world how the firefighters of New York were humble leaders, dedicated to the

8. “Leadership is more concerned with people than is management.” Do you agree? Discuss.

Students’ answers may vary. Some of them may say that human skills are increasingly

important for leaders in today’s economy. Leadership means being emotionally connected

to others. Where there is leadership, people become part of a community and feel that they

9. What personal capacities should a person develop to be a good leader versus those

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developed to be a good manager?

10. Why is leadership considered both an art and a science?

Leadership is an art because many leadership skills and qualities cannot be learned from a

textbook. Leadership takes practice and hands-on experience. Learning about leadership

Teaching Tools and Exercises

1. Leader’s Bookshelf: Great by Choice: Uncertainty, Chaos, and Luck—Why Some Thrive

Despite Them All by Jim Collins and Morten T. Hansen

Every company is subject to periods of instability, uncertainty, and crisis. Bad luck can

strike any leader and any organization. Jim Collins, the author of Good to Great, has been

Leader Choices Make the Difference

Great by Choice first describes organizations, called 10Xers, that have outperformed their

industry averages by at least 10 times over a period of at least 15 years and compares them

• Fantastic Discipline

• Empirical Creativity

• Productive Paranoia

Thriving in Chaos

Leaders of 10X companies “care as much about values as victory, as much about purpose

2. Read and Discuss: Alice H. Eagly and Linda L. Carli, “Women and the Labyrinth of

Leadership” Harvard Business Review (September 2007).

3. Debate the Following: Management is an art and a science.

Divide the class into two teams.

Allow 25 minutes for this exercise.

4. Go to the website for The John Ben Shepperd Public Leadership Institute at The University

of Texas Permian Basin http://aa.utpb.edu/jbs-leadership-institute/ and click on Student

Programs and then click on Shepperd S.O.S. programs. What is the purpose of the

institute?

5. Leadership at Work: Leadership Right-Wrong

Leader Wrong: Think of a specific situation in which you were working with someone

who was in a leadership position over you and that person was doing something that was

wrong for you. This person might have been a coach, teacher, team leader, employer,

Leader Right: Think of a specific situation in which you were working with someone who

was in a leadership position over you and that person was doing something that was right

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Leadership Development: Cases for Analysis

I. Sales Engineering Division

Synopsis

When DGL International, a manufacturer of refinery equipment, brought in John Terrill to

manage its Sales Engineering division, company executives informed him of the urgent situation.

Case questions and answers

1. Does John Terrill’s leadership style fit the definition of leadership in Exhibit 1.1? Is it a

part of a leader’s job to manage upward? Explain.

Yes, John Terrill’s leadership style fits the definition of leadership in Exhibit 1.1. Terrill is

trying to influence top managers by showing them that the reports are a waste of time. By

allying himself with the engineers and bringing about a change in reporting procedures,

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Terrill is building a better relationship with them and establishing trust. Together, Terrill,

and the engineers can focus on the shared purpose of increasing the productivity of the

2. With respect to Exhibit 1.4, in what leadership era is Terrill? In what era is headquarters?

Explain.

Terrill is in era 3 of leadership because he wishes to empower the employees in order to

improve performance and get more motivation and commitment from employees. He is

3. What approach would you have taken in this situation? What do you think the response of

the senior executives will be to Terrill’s action?

Students’ answers may vary. Some of them may say that a less confrontational approach

with the president would have been more appropriate and helped Terrill build a good

II. The Marshall Plan

Synopsis

The obsession of Marshall Gordon, one of four members of the design team for a large chair

manufacturing corporation, with the creation of comfortable seating dated to a childhood back

injury and a lifetime of pain. Like someone fighting to save the world, Marshall brought passion

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1. If you were a top leader, how would you respond to the ultimatum? Be specific. Explain

why.

Students’ answers may vary. Some may say that as a part of the top management, they

2. What is Marshall missing with respect to his leadership abilities? How do you explain his

poor leadership behavior?

Students’ answers for this question may vary. Some may say that Marshall lacks the ability

3. If you were Marshall’s manager, how might you increase Marshall’s awareness of the

negative impact he is having on his team? How would you guide him toward better team

leadership, sharing his knowledge with others, and mentoring his team members?

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Students’ answers for this question may vary. Some may say that they might decide on

having a one-on-one discussion with Marshall about the negative impact he is having on

his team. They might also decide on talking to Marshall about the new paradigm of

Digital Homework Grid

Case Assessment Questions

Topic

Category

Which of the following is a key element of leadership?

a. It is something done to people.

b. It involves influence which is coercive.

c. It is not a passive relationship among people.

d. It is not a reciprocal relationship among people.

Leadership

Challenge

#1

Connect

There must be followers in leadership because:

a. leadership is a relationship which is unidirectional.

Leadership

Challenge

Engage

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d. They are humble.

Today, a leader is a facilitator rather than being a controller

because:

a. the financial basis of today’s economy is becoming the tangible

Leadership

Challenge

Connect

Identify the characteristic of a new paradigm leader.

a. They are collaborators.

d. They believe in inviolate procedures.

Leadership

Challenge

Engage

You are conducting research on leadership studies. You are aware

of the numerous concepts of leadership. Listed below are a couple

of scenarios pertaining to leadership concepts. Drag and drop the

options below into the illustrated box categorizing them into

scenarios or concepts.

Answer Options: Abby heads the sound engineering team of a

satellite television channel. She prefers to stay out of the

limelight. She readily admits her mistakes and praises others for

their own unique ways/Aligning followers in the leadership

process/Nick, the general manager of an organization, maintains

a culture of efficiency. The operations of the organization are

conducted on the basis of formal authority. He encourages

emotional distance between his employees. He focuses on

creating project schedules and allots various tasks to different

employees/Role of management in organizational performance/

Leadership

Challenge

#2

Leadership

Challenge

#3

Leadership

Challenge

Perform

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believes that it creates aggression and reduces the quality of

work. He believes that goals can be accomplished jointly and

hence, encourages employees to work in teams rather than as

individuals/Collaboration

SCENARIOS

CONCEPTS

Success in organizations today depends on the:

a. wealth of employees.

Leadership

Challenge

Connect

Which of the following is a fatal flaw that causes derailment?

a. Failing to promote oneself

Leadership

Challenge

Connect

. Identify the fatal flaw of a manager that causes derailment.

a. Inability to get work done through others

Leadership

Connect

Which of the following distinguishes management and leadership

in terms of relationship?

a. Management focuses on investing more in people so they are

energized, whereas leadership focuses on getting the most results

out of people so that production goals are achieved.

b. The management relationship is based on position and formal

Leadership

Challenge

#4

Connect

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in terms of outcomes?

a. Management requires the courage to listen and to trust and

learn from others, while leadership means providing answers and

solving problems.

b. Management focuses on creating change, whereas leadership

focuses on maintaining stability.

c. Management maintains order through a culture of efficiency,

Challenge

#4

Identify the correct statement regarding Leadership Era 3.

a. This is the era of the team leader and the change leader.

b. This is the era of the agile leader.

c. This era sees the rise of the “rational manager.”

d. This era emphasizes the personal traits of leaders.

Leadership

Challenge

#6

Connect

Which of the following is a highlight of Leadership Era 4?

a. Emphasis on relationships and networks

d. Emergence of hierarchy and bureaucracy

Leadership

Challenge

Engage

Which of the following statements is true of the Great Man

Theories?

a. It stated that leaders can analyze their situation and tailor their

behavior to improve leadership effectiveness.

b. It stated that that if traits could be identified, leaders could be

Leadership

Challenge

#6

Connect

You head the promotions team of Costanza Pvt. Ltd. You are

aware of the various roles of leadership in the five crucial areas to

organizational performance. As a leader, you have to identify

them. Drag and drop the answer options into their corresponding

columns illustrated in the table below.

Answer Options: You create a compelling vision of the future,

and develop farsighted strategies for producing the changes

needed to achieve the vision/You communicate the vision and

you admit doubts/You build courage to make tough decisions and

Leadership

Challenge

#4

Connect

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create change rather than maintain stability

Providing

direction

Aligning

followers

Building

relationships

Developing

personal

qualities

Creating

leader

outcomes

Leadership is an art because:

a. a growing body of knowledge and objective facts describes the

leadership process.

Leadership

Challenge

Connect

You are doing research on the theories of leadership. You believe

that to understand leadership as it is practiced today, it is

important to recognize that the concept of leadership has changed

over time. You understand that the knowledge of six basic

Approaches of Leadership

Theories

Descriptions of

Approaches

Great Man Theories

Theories that look at what

a leader does rather than

who he or she is

Trait Theories

Theories which hold that

leaders influence people to

future and shaping the

Leadership

Challenge

#6

Connect

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natural abilities of power

and influence

Contingency Theories

Theories which view

leadership as a process

that meaningfully engages

Influence Theories

Theories which believe

that leaders have

particular characteristics

Relational Theories

Theories that consider the

contextual and situational

Media Quiz Questions

Topic