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2. What do you consider your own strengths and weaknesses for leadership? Discuss your
answer with another student.
Students’ answers will vary. Leadership is an influence relationship among leaders and
3. Of the elements in the leadership definition as illustrated in Exhibit 1.1, which is the
easiest for you? Which is hardest? Explain.
4. How might the paradigm shift from competition to collaboration make the job of a leader
more difficult? Could it also make the leader’s job easier? Discuss.
Students’ answers may vary. Collaboration presents greater leadership challenges than did
the old concept of competition. It is often more difficult to create an environment of
5. Describe the best leader you have known. How did this leader acquire his or her
capability?
Students’ answers will vary. Some of them may give the example of Ingrid Zeeck. As
president of the Midland-Odessa Symphony & Chorale, Ingrid Zeeck had a vision for the
6. Why do you think there are so few people who succeed at both management and
leadership? Is it reasonable to believe someone can be good at both? Discuss.
Students’ answers may vary. Management and leadership are both important, but it is often
difficult for CEOs to focus on both dimensions of their job. Traditional management is
needed to meet current obligations to customers, stockholders, employees, and others. The
7. Discuss some recent events and societal changes that might have contributed to a shift
“from hero to humble.” Do you agree or disagree that humility is important for good
leadership?
Students’ answers may vary. Some of them may recall the events of September 11th that
showed the world how the firefighters of New York were humble leaders, dedicated to the
8. “Leadership is more concerned with people than is management.” Do you agree? Discuss.
Students’ answers may vary. Some of them may say that human skills are increasingly
important for leaders in today’s economy. Leadership means being emotionally connected
to others. Where there is leadership, people become part of a community and feel that they
9. What personal capacities should a person develop to be a good leader versus those
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developed to be a good manager?
10. Why is leadership considered both an art and a science?
Leadership is an art because many leadership skills and qualities cannot be learned from a
textbook. Leadership takes practice and hands-on experience. Learning about leadership
Teaching Tools and Exercises
1. Leader’s Bookshelf: Great by Choice: Uncertainty, Chaos, and Luck—Why Some Thrive
Despite Them All by Jim Collins and Morten T. Hansen
Every company is subject to periods of instability, uncertainty, and crisis. Bad luck can
strike any leader and any organization. Jim Collins, the author of Good to Great, has been
Leader Choices Make the Difference
Great by Choice first describes organizations, called 10Xers, that have outperformed their
industry averages by at least 10 times over a period of at least 15 years and compares them
• Fantastic Discipline
• Empirical Creativity
• Productive Paranoia
Thriving in Chaos
Leaders of 10X companies “care as much about values as victory, as much about purpose
2. Read and Discuss: Alice H. Eagly and Linda L. Carli, “Women and the Labyrinth of
Leadership” Harvard Business Review (September 2007).
3. Debate the Following: Management is an art and a science.
Divide the class into two teams.
Allow 25 minutes for this exercise.
4. Go to the website for The John Ben Shepperd Public Leadership Institute at The University
of Texas Permian Basin http://aa.utpb.edu/jbs-leadership-institute/ and click on Student
Programs and then click on Shepperd S.O.S. programs. What is the purpose of the
institute?
5. Leadership at Work: Leadership Right-Wrong
Leader Wrong: Think of a specific situation in which you were working with someone
who was in a leadership position over you and that person was doing something that was
wrong for you. This person might have been a coach, teacher, team leader, employer,
Leader Right: Think of a specific situation in which you were working with someone who
was in a leadership position over you and that person was doing something that was right
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Leadership Development: Cases for Analysis
I. Sales Engineering Division
Synopsis
When DGL International, a manufacturer of refinery equipment, brought in John Terrill to
manage its Sales Engineering division, company executives informed him of the urgent situation.
Case questions and answers
1. Does John Terrill’s leadership style fit the definition of leadership in Exhibit 1.1? Is it a
part of a leader’s job to manage upward? Explain.
Yes, John Terrill’s leadership style fits the definition of leadership in Exhibit 1.1. Terrill is
trying to influence top managers by showing them that the reports are a waste of time. By
allying himself with the engineers and bringing about a change in reporting procedures,
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Terrill is building a better relationship with them and establishing trust. Together, Terrill,
and the engineers can focus on the shared purpose of increasing the productivity of the
2. With respect to Exhibit 1.4, in what leadership era is Terrill? In what era is headquarters?
Explain.
Terrill is in era 3 of leadership because he wishes to empower the employees in order to
improve performance and get more motivation and commitment from employees. He is
3. What approach would you have taken in this situation? What do you think the response of
the senior executives will be to Terrill’s action?
Students’ answers may vary. Some of them may say that a less confrontational approach
with the president would have been more appropriate and helped Terrill build a good
II. The Marshall Plan
Synopsis
The obsession of Marshall Gordon, one of four members of the design team for a large chair
manufacturing corporation, with the creation of comfortable seating dated to a childhood back
injury and a lifetime of pain. Like someone fighting to save the world, Marshall brought passion
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1. If you were a top leader, how would you respond to the ultimatum? Be specific. Explain
why.
Students’ answers may vary. Some may say that as a part of the top management, they
2. What is Marshall missing with respect to his leadership abilities? How do you explain his
poor leadership behavior?
Students’ answers for this question may vary. Some may say that Marshall lacks the ability
3. If you were Marshall’s manager, how might you increase Marshall’s awareness of the
negative impact he is having on his team? How would you guide him toward better team
leadership, sharing his knowledge with others, and mentoring his team members?
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Students’ answers for this question may vary. Some may say that they might decide on
having a one-on-one discussion with Marshall about the negative impact he is having on
his team. They might also decide on talking to Marshall about the new paradigm of
Digital Homework Grid
Case Assessment Questions
Topic
Category
Which of the following
examples illustrates an
effective leader?
in her team.
Leadership Challenge #4
Perform
Charles heads the sales team
of Goliath Inc. He strongly
believes in making decisions
Leadership Challenge #2
Perform
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various matters. He also has
the courage to admit his
doubts. This scenario
indicates that Charles is a
_____.
Daniel heads the sales
department of Cryo Inc. He
constantly motivates his
employees to ensure that the
daily productivity targets are
achieved. He ensures that the
clients receive their products
and services on time by
setting tight deadlines. He
knows how to get tasks done
quickly. Which of the
following qualities of Daniel
are represented in this
scenario?
a. Leadership qualities
Leadership Challenge #4
Perform
Homework Questions
Topic
Category
Which of the following is a key element of leadership?
a. It is something done to people.
b. It involves influence which is coercive.
c. It is not a passive relationship among people.
d. It is not a reciprocal relationship among people.
Leadership
Challenge
#1
Connect
There must be followers in leadership because:
a. leadership is a relationship which is unidirectional.
Leadership
Challenge
Engage
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d. They are humble.
Today, a leader is a facilitator rather than being a controller
because:
a. the financial basis of today’s economy is becoming the tangible
Leadership
Challenge
Connect
Identify the characteristic of a new paradigm leader.
a. They are collaborators.
d. They believe in inviolate procedures.
Leadership
Challenge
Engage
You are conducting research on leadership studies. You are aware
of the numerous concepts of leadership. Listed below are a couple
of scenarios pertaining to leadership concepts. Drag and drop the
options below into the illustrated box categorizing them into
scenarios or concepts.
Answer Options: Abby heads the sound engineering team of a
satellite television channel. She prefers to stay out of the
limelight. She readily admits her mistakes and praises others for
their own unique ways/Aligning followers in the leadership
process/Nick, the general manager of an organization, maintains
a culture of efficiency. The operations of the organization are
conducted on the basis of formal authority. He encourages
emotional distance between his employees. He focuses on
creating project schedules and allots various tasks to different
employees/Role of management in organizational performance/
Leadership
Challenge
#2
Leadership
Challenge
#3
Leadership
Challenge
Perform
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believes that it creates aggression and reduces the quality of
work. He believes that goals can be accomplished jointly and
hence, encourages employees to work in teams rather than as
individuals/Collaboration
SCENARIOS
CONCEPTS
Success in organizations today depends on the:
a. wealth of employees.
Leadership
Challenge
Connect
Which of the following is a fatal flaw that causes derailment?
a. Failing to promote oneself
Leadership
Challenge
Connect
. Identify the fatal flaw of a manager that causes derailment.
a. Inability to get work done through others
Leadership
Connect
Which of the following distinguishes management and leadership
in terms of relationship?
a. Management focuses on investing more in people so they are
energized, whereas leadership focuses on getting the most results
out of people so that production goals are achieved.
b. The management relationship is based on position and formal
Leadership
Challenge
#4
Connect
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in terms of outcomes?
a. Management requires the courage to listen and to trust and
learn from others, while leadership means providing answers and
solving problems.
b. Management focuses on creating change, whereas leadership
Challenge
#4
Identify the correct statement regarding Leadership Era 3.
a. This is the era of the team leader and the change leader.
b. This is the era of the agile leader.
c. This era sees the rise of the “rational manager.”
d. This era emphasizes the personal traits of leaders.
Leadership
Challenge
#6
Connect
Which of the following is a highlight of Leadership Era 4?
a. Emphasis on relationships and networks
Leadership
Challenge
Engage
Which of the following statements is true of the Great Man
Theories?
a. It stated that leaders can analyze their situation and tailor their
behavior to improve leadership effectiveness.
b. It stated that that if traits could be identified, leaders could be
Leadership
Challenge
#6
Connect
You head the promotions team of Costanza Pvt. Ltd. You are
aware of the various roles of leadership in the five crucial areas to
organizational performance. As a leader, you have to identify
them. Drag and drop the answer options into their corresponding
columns illustrated in the table below.
Answer Options: You create a compelling vision of the future,
and develop farsighted strategies for producing the changes
needed to achieve the vision/You communicate the vision and
Leadership
Challenge
#4
Connect
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create change rather than maintain stability
Providing
direction
Aligning
followers
Building
relationships
Developing
personal
qualities
Creating
leader
outcomes
Leadership is an art because:
a. a growing body of knowledge and objective facts describes the
leadership process.
Leadership
Challenge
Connect
You are doing research on the theories of leadership. You believe
that to understand leadership as it is practiced today, it is
important to recognize that the concept of leadership has changed
over time. You understand that the knowledge of six basic
Approaches of Leadership
Theories
Descriptions of
Approaches
Great Man Theories
Theories that look at what
a leader does rather than
who he or she is
Trait Theories
Theories which hold that
leaders influence people to
Leadership
Challenge
#6
Connect
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natural abilities of power
and influence
Contingency Theories
Theories which view
leadership as a process
Influence Theories
Theories which believe
that leaders have
particular characteristics
Relational Theories
Theories that consider the
contextual and situational
Media Quiz Questions
Topic
Category
Which of the following
statements is true of
management?
a. There are managers at all
hierarchical levels who are
also good leaders.
Leadership Challenge #4
Connect
Which of the following
statements is true of
leadership?
a. It entails preparing systems
to direct employees and
Leadership Challenge #4
Connect
