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Bauer, Human Resource Management
SAGE Publishing, 2020
Answers to In-Text Questions
CHAPTER 6: WORKFORCE PLANNING AND RECRUITMENT
Creating A College Recruitment Pipeline: The Case of PWC
Case Discussion Questions:
1. Do you think PwC is offering the right mix of incentives to attract college graduates? Why
or why not?
PwC is offering an excellent mix in appealing to recent college graduates. They seem to be
2. Are there other things PwC is not yet doing that you believe they should consider doing to
attract college students and graduates?
This may be difficult to answer based on information in the case. One should look at pay and
3. Do you think the tips shared by Alexa Merschel, a PwC recruiter, would be helpful at other
firms or in other industries? Why or why not?
Bauer, Human Resource Management
SAGE Publishing, 2020
These are excellent tips and apply to just about any job interview. The assumption might be that
4. PwC offers 90% of interns full-time employment. What do you see as the pros and cons of
this approach?
This “try-before-you-buy” relationship between internships and full-time offers is very
common. However, there may be candidates who are very qualified and would fit in well with
Spotlight on Ethics: Applicant Information Privacy
Questions:
1. How would you discuss these ethical issues with the decision makers in your
organization? Are there specific policies or practices you would recommend?
Bauer, Human Resource Management
SAGE Publishing, 2020
There are many ethical issues here. Cybercrime is a reality and is not always
2. Beyond the issues described here, what other ethical questions might you ask about
online job boards? Think of them from the perspective of the job applicant, the recruiting
organization, the tech company that operates the board, and any other stakeholders.
Job applicants, and not just those who are recent college grads, provide a tremendous
amount of personal information on the Internet without really thinking about it. A
Bauer, Human Resource Management
SAGE Publishing, 2020
Mini-Case Analysis Exercise: Employee Turnover Rate
1. Who do you think you need to involve in this decision? Why?
Going to the VP of human resources is a good first step. Once the data is collected and
2. How should you begin to tackle this problem in terms of your approach and sources of
information?
There are several ways to find this information. One place to start is to look at why
3. What data should you gather?
Bauer, Human Resource Management
SAGE Publishing, 2020
Students will suggest a variety of data that might be collected, and all of them are worth
4. Are there experiments you might do to test potential causes and to identify different solutions?
Several issues certainly need to be studied, but students may not consider them “experiments.”
.
HR Decision Analysis Exercise: Fairness of University Relations and Alumni Support?
Is this deal legal, ethical, and fair?
Student opinions will vary. The immediate answer is “Sure—this would be money well spent.”
Bauer, Human Resource Management
SAGE Publishing, 2020
Is this deal evidence based/evidence informed?
This is not evidence based or evidence informed. Paying what is essentially a bribe only means
Does this deal foster healthy employee–employer relationships?
This will not foster a healthy college recruitment office–employer relationship. Students will
Is this deal time- and cost-effective?
This may be time- and cost-effective in the short term but perhaps not in the long term. There are
many ethical implications here. What happens if the media discovers your company makes a
Bauer, Human Resource Management
SAGE Publishing, 2020
Does this deal take a systematic stakeholder perspective?
This deal does not take a systematic stakeholder perspective. From the college point of view, the
goal is to make money not provide opportunity for students. For the organization, this deal only
Considering your analysis above, overall, was your decision effective? Why or why not?
Responses will vary based on the decisions students made and the thought process used to make
them.
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Bauer, Human Resource Management
SAGE Publishing, 2020
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HR Decision-Making Exercise: Recruitment and Beyond
1. Should your company hire locally, hire expatriate employees, use a search firm, start
developing a college recruiting program in Japan, or use a different recruiting approach?
Explain the advantages and disadvantages of each of these approaches.
There is a need for a variety of approaches here. Using an expat might be a good way to
Bauer, Human Resource Management
SAGE Publishing, 2020
2. What additional information would help your team decide?
The team might want to look at how the firm expanded in to other countries and what went well,
and what didn’t. If the company has not experienced international expansion before, perhaps
3. Where will your team begin its recruitment efforts?
The team has a few options. If this has been done in the past, perhaps it would be good to start
