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3. The costs of making these adjustments exceed the benefits of making them. In order to
make these adjustments, someone has to keep track of periods of rain that will deter
customers from getting their cars washed. Some difficult judgments might be required. For
example, how much rain warrants an adjustment? More than a drizzle? A duration more
than a brief shower? Is just the threat of rain a justifiable cause for an adjustment? Is it not
possible that customers will just defer their car wash until a good weather period, resulting
is no (or little) actual loss of business? And if an adjustment seems warranted, someone has
to sit down and do the calculations.
Note that regardless of the reasons, this approach of not adjusting for this weather factor, or any
other uncontrollable factor, forces employees to share some risk with the owners of the
Figure A
Graphical Representation of a Variance Analysis
Factor Budget (1) (2) (3) (4) Actual
Hours of good weather P A A A A A
Vehicles/hr. P P A A A A
Revenue/vehicle P P P A A A
Figure A shows that the budget is based on planned assumptions about each of the factors that
affect performance. This is shown with the letter P. The actuals are calculated based on the
actual levels for each of those factors, here designated with the letter A. The effect of each of the
factors on performance can be calculated by changing the factor from P to A, or A to P. The
difference between the budget and column (1) can be called the weather variance. The