Merchant & Van der Stede, Management Control Systems, 3rd edition, Instructors Manual
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The second and third assignment questions, which will be time consuming for the students, are
clearly optional. They are designed to force students to get into the detail of the economic profit
and bonus calculations. Without the numerical example, many students will gloss over the
details of the calculations, assuming that they understand how the system works. But, there are a
lot of complexities to comprehend.
The automatic ratcheting of performance targets has the advantage of taking politics and
gamesmanship out of the target negotiation processes. But a ratcheting system does not use any
knowledge about changing business conditions and prospects. The problem in the Spirits
Division illustrates this problem. Is the 75% ratcheting parameter appropriately responsive to
improving or declining performance?
The elimination of payout thresholds and caps is generally a good idea. The lower and upper
payout constraints create ranges where there is no link between performance and rewards. Thus
they can undercut motivation and stimulate gamesmanship in those performance ranges. But
companies that use such constraints argue that they should not have to pay bonuses for
A general criticism that students can make of the system, too, is that it is relatively complex.
Can managers understand all the elements of the system, which is quite different from what they
were accustomed to? If they do not understand all the details, does it really matter? Is all the
complexity necessary?
The fifth question asks whether Mr. Embleton should make some kind of special allowance for
the Spirits Division of Berkshire Industries in 2000 and 2001. This is a controllability issue. The