Business Communication Bovee_im_changes_and_improvements Changes And Improvements The Eighth Edition Changes And Improvements The Edition Significant

Unlock access to all the studying documents.

View Full Document

Changes and Improvements in the Eighth Edition

CHANGES AND IMPROVEMENTS IN THE 8TH EDITION

Significant Content Additions and Upgrades

This edition offers a variety of new and updated features (please see the detailed table starting on

• Half the chapters have new Communication Matters insights from successful business

professionals that highlight the principles covered in the chapter

• More than 80 new questions and student activities; one-third of the communication cases

are new

• Learning Objectives: Check Your Progress has been converted to quick-read bullet lists for

• Asking for Recommendations

• Writing Instructions

• Refusing Requests for Recommendations

• Giving Negative Performance Reviews

• Terminating Employment

Changes and Improvements in the Eighth Edition

Chapter-by-chapter changes and improvements

Chapter

Communication

Matters chapter

opener

New: On the high

demand from employ-

ers for employees

with strong communi-

cation skills

New: On the produc-

tive possibilities of

teamwork

New: On the power of

storytelling as a way

to organize business

messages

Retained: On the

value of writing

concise and straight-

forward email mes–

sages

Retained: On the

importance of good

communication skills

Chapter content

(subject areas that

were added,

clarified, expand-

ed, streamlined,

updated, or re-

placed for this

edition)

Updated: Communi-

cating in an Organiza-

tional Context

New: Developing

Skills for Your Career

Updated: Committing

to Ethical

Communication

Updated: Gender

Differences

New: Future of

Communications:

Real-Time Translation

New: Characteristics

of Effective Teams

New: Conflict Resolu-

tion in Team Settings

Expanded: Conflict

Resolution in Team

Settings

Expanded: Conduct-

ing and Contributing

to Efficient Meetings

Expanded: Improving

Your Nonverbal

Communication Skills

New: Workplace

Etiquette

New: Future of

Communications: The

Internet of Things

Expanded: Empha-

sizing the Positive

New: Future of

Communications:

Haptic Technologies

New: Future of

Communications:

Machine Learning

New: Future of

Communications:

Telepathic Communi-

cation

Annotated model

documents and

other exhibits

Fig 1.2: Effective

Professional

Communication

Fig 1.3: Elements of

Professionalism

Fig 1.6: Wearable

Technology

Fig 1.7: Mobile

Communication Tools

Fig 1.8: Major

Dimensions of

Cultural Diversity

Fig 1.9: Writing for

Multilingual Audiences

Powerful Tools for

Communicating

Effectively (multiple

images)

Fig 2.1: Shared

Online Workspaces

Fig 2.2: Collaboration

on Mobile Devices

Fig 2.4: Capturing Key

Decisions and Dis-

coveries from a

Meeting

Fig 2.5: Virtual

Meetings

Fig 3.4: Media and

Channel Choices:

Written + Digital

Fig 3.5: Mind Mapping

Fig 4.1: Fostering a

Positive Relationship

with an Audience

Fig 4.2: Building

Credibility

Fig 4.4: Choosing

Powerful Words

Fig 4.5: Topic

Sentences

Fig 5.3: Readability

Decisions for Digital

Communication

End of chapter

questions and

activities

New questions on

career skills, social

communication,

ethics, and communi-

cation with diverse

audiences

New questions on

groupthink, conflict

resolution, listening,

nonverbal communi-

cation, online

etiquette, and mobile

etiquette

N/A

New questions on

message planning,

media choices, mobile

messages, and wikis

New questions on

mobile messages,

plain language, the

“you” attitude, and

sentence style

New questions on

hedging, the value of

revision, test format-

ting, message distri-

bution, and mobile

messages

Changes and Improvements in the Eighth Edition

Chapter

Communication

Matters chapter

opener

New: On the value of

thinking through a prob-

lem in the process of

writing a report

New: On using positive

thinking to becoming a

more confidence public

speaker

Retained: On the impor-

tance of making sure

your résumé says “I get

things done”

New: On the importance

of defining what success

means for you

Chapter content

(subject areas

that were added,

clarified, expand-

ed, streamlined,

updated, or re-

placed for this

edition)

Expanded: Designing

Effective Visuals

New: Future of

Communications: Three-

Dimensional Communi-

cation

Expanded: Holding Your

Audience’s Attention

New: Using Presentation

Software to Create Visual

Reports

Expanded: Overcoming

Presentation Anxiety

New: Future of Com–

munications: Holograms

New: Keys to Being a

Valued Networker

Replaced: Keeping Your

Résumé Honest

New: Job-Specific

Keywords

Revised: Creating an

Online Résumé

New: Building an

Effective LinkedIn Profile

New: Future of

Communications:

Gamification

Revised: Understanding

the Interviewing Process

Revised: The Screening

Stage

Revised: The Selection

Stage

Expanded: Structured

Versus Unstructured

Interviews

Expanded: Panel and

Group Interviews

Expanded: Behavioral

Interview Questions

New: Case Interviews

Revised: Interviewing by

Phone

New: Interviewing by

Video

Expanded: Preemploy-

ment Testing and

Background Checks

Revised: The Warm-Up

New: Future of

Communications:

Annotated

model

documents and

other exhibits

Table 11.2: Selecting the

Best Visual

Fig 11.2: Writing and

Designing for the Web

Fig 11.8: Data

Visualization

Fig 11.11: Infographics

Fig 11.12: Visual

Displays on Mobile

Devices

Fig 12.2: Nonlinear

Presentations

Fig 12.8: Visual Reports

Using Presentation

Software

Fig 12.9: Using Mobile

Devices in Presentations

Fig 13.2: Mobile Job

Search Tools

Fig 13.7: Quick Tips for a

Compelling LinkedIn

Profile

Table 14.2: Tips for a

Successful Phone

Interview

End of chapter

questions and

activities

New questions on report

formality, integrating

visuals, headings, and

New questions on Prezi

presentations, the back-

channel, and speaking

New questions on quality

of hire, LinkedIn profiles,

and video résumés

New questions on appli-

cation letters, behavioral

and situational questions,

4 new cases

1 new case

2 new cases