Freberg, Social Media for Strategic Communication, 1e
SAGE Publishing, 2019
• Understand the current ethical and legal landscape for working in social media.
Ice Breaker Questions and Exercises
• Ask the students to review the Terms of Services Document for each of the major platforms.
Have them report what they found to be interesting, surprising, or scary to the class.
• Ask the students to discuss the ethics of social media: What are okay behaviors to do on social
media? What actions would not be acceptable? Crowdsource a social media policy for the class.
Areas to Cover
• Like all aspects of media, there is a dark side and a light side. It’s important to have a balanced
view of how to approach the ethical and legal considerations for social media.
• Social media constantly is bringing forth new challenges like cyberbullying, hacking, privacy, and
the rise of fake news for professionals to navigate across the social media platforms.
• Public shaming is a growing concern on how it impacts the reputation of someone beyond the
incident.
Multimedia Resources
• Social Media Marketing and the Law: https://www.youtube.com/watch?v=—s2sfm9JkI
• Cyberbullying and Social Media: https://www.youtube.com/watch?v=ES6nUrsVFQU
• Jon Ronson: When public shaming goes too far (TED talk):
https://www.ted.com/talks/jon_ronson_what_happens_when_online_shaming_spirals_out_of_
control
• How to think about digital tattoos
(https://www.ted.com/talks/juan_enriquez_how_to_think_about_digital_tattoos)
• danah boyd—“Privacy, Ethics, and Social Media: Understanding What You Think You See”—
YouTube http://ow.ly/o4VF30hrsNV
• How to Be Professional on Social Media! | The Intern Queen—YouTube
http://ow.ly/coPz30hrsPx
Additional Materials
• Wendy’s Reddit AMA: http://www.adweek.com/creativity/10-things-we-learned-about-wendys-
twitter-from-its-reddit-ama/
• FTC, Harlem Shake and Net Neutrality: http://mashable.com/2017/12/14/harlem-shake-net-
neutrality-video/#f_JApVeYBDq9