For use with Peng and Meyer, International Business 3e, 9781473758438, © Cengage Learning
EMEA 2019
One resource which can be used is “A.T. Kearney: The Global Services Location
Index”. This website can be found by entering the search term “offshore services” at
the globalEDGE™ Resource Desk search box located at
http://globaledge.msu.edu/resourceDesk/. Once at the website, click on the View Data
link (found in the middle). Then, scroll to page 4 of the report for an evaluation of the
countries which have been included in the past two reports. Given the parameters of
the question, South Africa and Tunisia are the two countries which have increased as
a location to improve your company’s long-term advantage while Egypt and Ghana
have decreased. The nature of the measures used to determine the index can be found
on page 15 of the report. As such, there are three main categories (with the
appropriate sub-categories): financial attractiveness (compensation costs,
infrastructure costs, and tax and regulatory costs), people and skills availability
(remote services sector experience and quality ratings, labor force availability,
education and language, and attrition risk), and business environment (country
environment, infrastructure, cultural exposure, and security of intellectual property).
Search Term: “offshore services”
Resource Name: A.T. Kearney: The Global Services Location Index
Website: http://www.atkearney.com/index.php/Publications/global-services-location-
index.html
globalEDGE™ Tag: Rankings
Further Readings
At the end the chapter, suggested further readings are provided. The primary aim is to
provide students a starting point for further work, for example when preparing a class
assignment or dissertation. These references also are recommended for instructors not
familiar with the topic and wishing to ‘get ahead of the students’ before lecturing on a topic.
P.J. Buckley, 2018, The Global Factory, Cheltenham: Elgar – explores the networks and value
chains managed by MNEs from the perspective of internationalization theory.
M. Casson, 2018, The Multinational Enterprise: Theory and History, Cheltenham: Elgar –
collection of papers by one of the foremost theorists on the MNE.
J.H. Dunning, 2000, The eclectic paradigm as an envelope for economic and business theories of
MNE activities, IBR, 12, 141-171 – a summary of the OLI paradigm.
J.H. Dunning & S. Lundan, 2008, Multinational Enterprises and the Global Economy, 2nd ed.,
Cheltenham: Elgar – the most comprehensive book on the multinational enterprise, including
theoretical foundations, empirical evidence, and policy issues.
M. Forsgren, 2013, Theories of the multinational firm, 2nd ed., Cheltenham: Elgar – a monograph
critically reviewing five alternative theoretical perspectives on MNEs