Answer
a. Clearly, the period 1994-1995 was marked by a significant adverse
shift in demand against Apple due to major enhancements of
competing computers: lower prices, better interfaces (Windows),
sales to order (Dell), and more abundant software.
b. Setting MR = MC implies 4,500 – .3Q = 1,500, so Q* = 10,000 units
and P = $3,000. Given 1994’s state of demand, Apple’s 1994
production strategy was indeed optimal.
c. In 1995, demand and MR have declined significantly. Now, setting
MR = MC implies 3,900 – .3Q = 1,350, so Q* = 8,500 units and P =
$2,625. Apple should cut its price and its planned output.
Apple Computer in the Mid 90s
Between 1991 and 1994, Apple Computer engaged in a holding action in the desktop
market dominated by PCs using Intel chips and running Microsoft’s operating system.1
In 1994, Apple’s flagship model, the Power Mac, sold roughly 10,000 units per month at
an average price of $3,000 per unit. At the time, Apple claimed about a 9% market share
of the desktop market (down from greater than 15% in the 1980s).
By the end of 1995, Apple had witnessed a dramatic shift in the competitive environment.
In the preceding 18 months, Intel had cut the prices of its top-performing Pentium chip by
some 40%. Consequently, Apple’s two largest competitors, Compaq and IBM, reduced
average PC prices by 15%. Mail-order retailer Dell continued to gain market share via
aggressive pricing. At the same time, Microsoft introduced Windows 95, finally offering
the PC world the look and feel of the Mac interface. Many software developers began
producing applications only for the Windows operating system or delaying development
of Macintosh applications until months after Windows versions had been shipped.
Overall, fewer users were switching from PCs to Macs.
Apple’s top managers grappled with the appropriate pricing response to these competitive
events. Driven by the speedy new PowerPC chip, the Power Mac offered capabilities and
a user-interface that compared favorably to those of PCs. Analysts expected that Apple
could stay competitive by matching its rivals’ price cuts. However, John Sculley, Apple’s
CEO, was adamant about retaining a 50% gross profit margin and maintaining premium
prices. He was confident that Apple would remain strong in key market segments – the
home PC market, the education market, and desktop publishing.
Questions.
John Wiley & Sons
2-4