20-2
20-7 Goal congruence issues arise when there is an inconsistency between the EOQ decision
model and the model used for evaluating the performance of the person implementing the model.
For example, if opportunity costs are ignored in performance evaluation, the manager may be
induced to purchase in a quantity larger than the EOQ model indicates is optimal.
20-8 Just-in-time (JIT) purchasing is the purchase of materials (or goods) so that they are
delivered just as needed for production (or sales). Benefits include lower inventory holdings
(reduced warehouse space required and less money tied up in inventory) and less inventory
obsolescence and spoilage. The risk in JIT purchasing is the risk of stockouts—delays in supply
of materials (or goods) may result in materials (goods) not being available when needed for
production (or sales).
20-9 Factors causing reductions in the cost to place purchase orders of materials are the
following:
• Companies are establishing long-run purchasing agreements that define price and
quality terms over an extended period.
• Companies are using electronic links, such as the Internet, to place purchase orders.
• Companies are increasing the use of purchase-order cards.
20-10 Disagree. Choosing the supplier who offers the lowest price will not necessarily result in
the lowest total purchase cost to the buyer. This is because the price or purchase cost of the goods
is only one—and perhaps, most obvious—element of cost associated with purchasing and
managing inventories. Other relevant cost items are ordering costs, carrying costs, stockout costs,
quality costs, and shrinkage costs. A low-cost supplier may well impose conditions on the buyer—
such as poor quality or frequent stockouts or excessively high inventories—that result in high total
costs of purchase. Buyers must examine all the elements of costs relevant to inventory
management, not just the purchase price.
20-11 Supply-chain analysis describes the flow of goods, services, and information from the
initial sources of materials and services to the delivery of products to consumers, regardless of
Sharing of information across companies benefits manufacturers and retailers because it enables a
reduction in inventory levels at all stages of the supply chain, fewer stockouts at the retail level,
reduced manufacture of product not subsequently demanded by retailers, and a reduction in
expedited manufacturing orders.
20-12 Just-in–time (JIT) production is a “demand–pull” manufacturing system that manufactures
each component in a production line as soon as, and only when, needed by the next step in the
production line. It has the following features:
• Organize production in manufacturing cells.
• Hire and retain workers who are multi-skilled.
• Aggressively pursue total quality management (TQM) to eliminate defects.
• Place emphasis on reducing both setup time and manufacturing cycle time.
• Carefully select suppliers who are capable of delivering quality materials in a timely
manner.
The benefits of JIT production include lower costs and higher margins from better flow of
information, higher quality, and faster delivery, as well as simpler accounting systems. The cost