Chapter 9 – Short-Term Profit Planning: Cost-Volume-Profit (CVP) Analysis
9-18
9-31 Structuring Sales Commissions (15-20 min)
1. Omega—because it has the higher selling price and therefore the larger
sales commission per unit sold.
2. From the standpoint of the company, profits may be higher if customers
purchase more units of Alpha(relative to Omega). This is because Alpha
has the higher contribution margin per unit.
contribution margin will also maximize operating profit for the company.
Note that if there are production/resource constraints and the two products
consumed, on a per-unit basis, different amounts of the scarce resource(s),
then the sales commission compensation plan should be modified—to
reward salespeople for selling a product mix that maximizes the contribution
margin per unit of the scarce resource(s). Such an incentive plan would
likely lead to more goal-congruent behavior: by maximizing their own
welfare the salespeople would also help maximize operating income for the
company.
Addendum: Bazerman, M., and A. E. Tenbrunsel. 2011. Ethical
breakdowns. Harvard Business Review (April), pp. 58-65.
Ill-Conceived Goals (p. 60)
In the above-reference article, the authors state: “In our teaching, we often
deal with sales executives. By far the most common problem they report is
that their sales forces maximize sales rather than profits. We ask them what
incentives they give their salespeople, and they confess to actually
rewarding sales rather than profits. The lesson is clear: When employees
behave in undesirable ways, it’s a good idea to look at what you’re
encouraging them to do.”