IM–16
Papers and Projects
Hocker: Interpersonal Conflict, 10e
© 2018 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any
manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
23. __|__ I use a give-and-take policy so that we can reach a compromise.
24. __|__ I try to satisfy the other person’s expectations.
25. __|__ I try to bring all our concerns out in the open so that the issues can be resolved.
Scoring: Add up your scores on the following questions.
A / B
A / B
A / B
A / B
A / B
1. ___/___
2. ___/__
3. ___/___
4. ___/___
5. ___/___
6. ___/___
7. ___/___
8. ___/___
9. ___/___
10.___/___
11.___/___
12.___/___
13.___/___
14.___/___
15.___/___
16.___/___
17.___/___
18.___/___
19.___/___
20.___/___
21.___/___
22.___/___
23.___/___
24.___/___
25.___/___
___/___
___/___
___/___
___/___
___/___
Avoidance
Domination
Compromise
Obliging
Integration
Totals
Totals
Totals
Totals
Totals
IM–17
Papers and Projects
Hocker: Interpersonal Conflict, 10e
Others’ Styles
Now you are going to score other people’s conflict styles. On the first page, you had person A
and person B.
According to the scale given below, fill in your scores for how person A and person B reacted.
1 = Never 2 = Seldom 3 = Sometimes 4 = Often 5 = Always
Person A | Person B
1. __|__ He or she avoided being put on the spot; he or she kept conflicts to himself or herself.
2. __|__ He or she used his or her influence to get ideas accepted.
3. __|__ He or she usually tried to split the difference in order to resolve an issue.
4. __|__ He or she generally tried to satisfy my needs.
5. __|__ He or she tried to investigate an issue to find a solution acceptable to both of us.
6. __|__ He or she usually avoided open discussions of our differences.
15. __|__ He or she tried to work with me to find solutions that satisfy both of our expectations.
16. __|__ He or she kept the disagreement to himself or herself in order to avoid any hard
feelings.
17. __|__ He or she generally pursued his or her side of an issue.
18. __|__ He or she negotiated with me to reach a compromise.
19. __|__ He or she often went along with my suggestions.
20. __|__ He or she exchanged accurate information with me so that we could solve a problem
together.
21. __|__ He or she tried to avoid unpleasant exchanges with me.
IM–18
Papers and Projects
Scoring: Add up your scores on the following questions.
A / B
A / B
A / B
A / B
A / B
1. ___/___
2. ___/__
3. ___/___
4. ___/___
5. ___/___
6. ___/___
7. ___/___
8. ___/___
9. ___/___
10.___/___
11.___/__
12.___/___
13.___/___
14.___/___
15.___/___
16.___/___
17.___/___
18.___/___
19.___/__
20.___/___
21.___/___
22.___/___
23.___/___
24.___/___
25.___/___
___/___
___/___
___/___
___/___
___/__
Avoidance
Domination
Compromise
Obliging
Integration
Totals
Totals
Totals
Totals
Totals
IM–19
Papers and Projects
Hocker: Interpersonal Conflict, 10e
Peer Review Form
After reading your peer’s paper, please complete the following evaluation form. The information
you provide here will help your peer during his or her revision process for his or her report. This
form will be turned in along with the final copy of your peer’s paper.
For each of the following statements, mark the point on the scale that best indicates your
response. Provide a written justification for your evaluation.
1. The claims in this paper are supported with specific examples from the data.
Disagree ——————————————————————————- Agree
2. The author addresses both the similarities and the differences between his or her
perspective and that of the other people who responded to the inventories.
Disagree ——————————————————————————- Agree
3. The author thoroughly and clearly explains the theoretical basis for understanding the
conflict styles as it has been presented in the text and in class.
Disagree ——————————————————————————- Agree
4. The author should correct typographical and/or grammatical errors in the following places:
5. The most compelling argument for me in this paper is as follows:
IM–20
Papers and Projects
Hocker: Interpersonal Conflict, 10e
End–of-Term Conflict Analysis
Overview
The purpose of this paper (12–15 pages) is for you to analyze a specific conflict you have had or
continue to have with a specific person. Your relationship with this person may be ongoing or in
the past. You must incorporate the course’s concepts and terminology from the text in your
analysis and self-reflection.
Process
Before writing: Section I of this assignment sheet includes questions for you to think about
before writing your essay.
Writing the paper: Sections II–VIII of this assignment sheet should include questions for you to
consider as you write about the nature of your conflict, the role of power, individual styles,
assessment, personal intervention, prevention, and possible solutions to your conflict. You may
not need to answer every question in each section. Write your analysis in paragraphs and not as
short answers to each question. The questions are to help you frame your analysis.
I. Warm-Up Questions
1. Please give a brief description on your relationship with the other party in the conflict.
2. Where and how did you two meet? How long have you known each other?
3. What is the current nature of your relationship?
4. Do or did you live together? How long?
5. Did anyone else live with you?
6. How would you describe your overall relationship?
7. How would you describe your relationship now compared to when you first met?
II. Nature of the Conflict
IM–21
Papers and Projects
Hocker: Interpersonal Conflict, 10e
1. When did the conflict start? What caused it? Was it a series of events or just one event?
2. When did the conflict originate? Why did it occur?
3. Use a metaphor to describe your conflict.
4. Has the nature of this conflict changed over time? If so, how?
5. How do you feel about the conflict?
6. How do you think the other person feels about the conflict?
7. How does the other person feel about your feelings on the conflict?
so, how?
13. Does (did) the other person interfere (current or past) with your goals? If so, how?
14. Has the other person done so in the past?
15. Does the other person realize that you are interfering with his or her goals?
16. Have you noticed that your goals have changed since the beginning of the conflict?
17. Do you feel that the other person’s goals have changed since the beginning of the conflict?
18. Are there other people who have become involved in your conflict? Do these people feel
19. Has this conflict become a destructive conflict? Does it waver between a constructive
conflict and a destructive conflict, or does it only follow one type of conflict exclusively?
Has it always been this way?
III. Power
1. How much power do you feel you have?
2. How much power does the other person feel they have?
3. Do you think that the other person has more power than you? Why, or why not?
4. How do you feel that the other person views your power?
5. How do you think your power affects the conflict?
6. How do you think that the other person’s power affects your relationship with him or her?
7. What qualities do you feel you have that the other person values?
8. What qualities do you value about the other person?
9. Has this conflict considerably altered your daily life with the other person? If so, how?
10. Do you think that the other person will agree with you on who has the most power in your
relationship?
11. What do you depend on the other person for?
IM–22
Papers and Projects
Hocker: Interpersonal Conflict, 10e
12. What does the other person depend on you for?
13. Do you think that the other person threatens you? Do you think that you threaten the other
person?
IV. Styles
1. What specific choices do you make in the conflict?
2. What individual conflict styles do you use?
a. Avoidance: You minimize an open discussion of the conflict.
b. Domination: One person wins, and the other person loses.
c. Compromise: You and the other person give something up to reach an agreement.
3. Does your conflict style vary with the situation? Why? How?
4. What is the other person’s style of conflict?
a. Avoidance: The other person minimizes an open discussion of the conflict.
b. Domination: One person wins, and the other person loses.
c. Compromise: The other person and you give something up to reach an agreement.
d. Integration: The other person and you work together to find solutions that benefit
each other.
e. Obliging: The other person avoids asserting their own needs and prefers to cooperate.
5. Does the other person’s conflict style vary? Why? How?
10. If you do notice a behavior change, does that influence your conflict style?
11. Do you preplan your choice of words and actions during a conflict, or are you more
spontaneous?
12. Do you feel that the other person preplans their word or actions?
13. Do you or your partner ever start conflicts deliberately? How, and why?
14. How will you handle the conflict if it is not resolved?
15. Is there anything that you’d like to say or do but haven’t? Why, or why not?
V. Assessment
IM–23
Papers and Projects
Hocker: Interpersonal Conflict, 10e
1. Is the conflict repetitive? If so, how? How much time have you both spent trying to solve
the conflict?
2. Did you think that the conflict could be transformed?
3. What would you like to see happen?
4. Did you try to change your behavior in any way? Who or what influenced this?
5. Did the other person change his or her behavior in any way? Who or what influenced this?
Why do you think this happened?
10. What differences have you noticed in the other person since your conflict?
11. What differences in yourself have you noticed since your conflict began?
12. How would you like to see your conflict resolved? Do you think it will be resolved this
way?
13. What do you think will happen to the relationship in the future?
VI. Personal Intervention
1. How do you express your anger?
2. How does the other person express his or her anger?
3. What are some ways in which you can manage your anger in a better way (i.e.
VII. Solutions
1. How could the situation have been handled better?
2. Have attempted solutions become part of the problem? How? Why, or why not?
3. Can you think of any solutions that have not been tried? Would you like to try any of
these? What additional resources might you need?
4. What do you think will be the long-term relationship between you and the other person?
IM–24
Papers and Projects
Hocker: Interpersonal Conflict, 10e
5. Do you believe that there is something you could do to resolve this? What is it? How
would you go about it? Would it make you happy to do this?
VIII. Prevention
1. Do you think that this conflict could have been prevented? If so, how?
2. How could you prevent any future conflicts with the other person?
3. Would a third party be helpful in mediating your conflict with the other person, or has a
third party been helpful in resolving your conflict with the other person?
4. What relationship and identity issues do you have in this conflict? Are they similar to the
issues that you have in conflicts with other people? How might you address these issues?
5. What communication skills might help you be better at managing conflicts in the future?
IM–25
Papers and Projects
Hocker: Interpersonal Conflict, 10e
Comparative Analysis
Rationale
The purpose of this paper is to provide you with an opportunity to demonstrate your
understanding of significant concepts in the text and how they are similar to or different from
other approaches to conflict. You may choose to contrast between Wilmot and Hocker’s views
and one of three identified texts given below. This analytic exercise will help you understand the
relationship between various theoretical perspectives on conflict and encourage you to adopt and
adapt those perspectives that make the most sense to you and your life.
Description
You are to read at least one of three supplemental texts in order to complete this assignment. The
texts include the following: Alfie Kohn’s No Contest: The Case Against Competition, Pearce and
Littlejohn’s Moral Conflict: When Social Worlds Collide, and Fisher and Ury’s Getting to Yes:
Negotiating Agreement without Giving In.
Your paper should be structured around three major moves. You are to identify and describe a
common theme or issue raised in both texts, explain the similarities and differences of the
theoretical and practical approaches to that theme or issue, and articulate your view on which
perspective is most relevant or useful to you personally. Be sure to cite specific supporting
materials from each text as you develop your arguments.
Assessment
This paper is worth ___ percent of your final grade. The paper should be typed and proofread.
Assertions and claims should be appropriately supported and cited. Well-developed and
supported essays are likely to be in the 8- to 12-page range. All essays must include an
appropriate introduction or overview, effective transitions, and a complete conclusion. Your
essay should give a balanced perspective of all the three moves. The order in which you develop
your essay is up to you. Remember, however, that you will need to provide your reader with a
rationale for the structure of the paper and its content. Essays turned in without the required
supporting materials and citations will not receive full credit for this assignment.
IM–26
Papers and Projects
Hocker: Interpersonal Conflict, 10e
Peer Review Form
After reading your peer’s paper, please complete the following evaluation form. The information
you provide here will help the peer during his or her revision process. This form will be turned in
along with the final copy of your peer’s paper.
For each of the following statements, mark the point on the scale that best indicates your
response. Provide a written justification for your evaluation.
1. The author clearly articulates the major theme or issue identified in each text.
Disagree ——————————————————-———————— Agree
3. The author provides a compelling rationale for adopting one theoretical perspective over
the other and indicates how he or she can adapt the principles of that perspective to his or
her own life.
Disagree ——————————————————————————- Agree
5. The most compelling argument for me in this paper is as follows:
IM–27
Papers and Projects
Hocker: Interpersonal Conflict, 10e
Group Research Project and Presentation
• You will be assigned to a group of four to five members each.
• This assignment is a group presentation to the class regarding a more in-depth analysis of
one specific topic within the overall subject of conflict management (such as gender and
conflict, conflict in romantic relationships, the role of power in a conflict, and conflict
styles in the workplace).
• The purposes of this project are for you to (1) research a topic area of interest to you and
your group members, (2) expand your theoretical knowledge and skills of conflict
management, (3) enhance your organization and presentation skills, and (4) get to know
some of your classmates better.
Requirements
• A 15–20 minute formal presentation (A symposium style presentation is recommended;
other formats will certainly be considered—just check with your instructor first.)
o Balanced speaking time
o Presentational aids (at least two)
o A complete introduction
• Adequate research
o Current
o Relevant
o Appropriate to topic, class, and audience
o A minimum of 10 academic sources (journals—communication and/or other fields,
texts, and/or a few websites ending with .org .edu, and .gov)
• Written work
o One key-word outline that contains all the speakers’ main ideas and sub-points
o Reference page with all the sources (including any above and beyond the 10
academic sources
o Presentational aids (at least two)
• Quality communication and conflict management skills
o Peer relationships (peer evaluations will constitute 25 percent of your grade)
o Listening skills
IM–28
Papers and Projects
Hocker: Interpersonal Conflict, 10e
Group Presentation
Grading Criteria Sheet
—————————————-————–——————————————————
5 = Excellent; 4 = Very good; 3 = Meets expectations; 2 = Needs improvement; 1 = Poor
• The extent to which the group includes a thorough and captivating introduction
• The extent to which the body includes three to five main distinct points, along with their
transitions
• The extent to which the group provides an effective conclusion
• The extent to which the presentation includes 10 academic citations that are current,
relevant, and interesting
• The extent to which the reference page follows current APA format
• The extent to which the presentation meets the time limit (15–20 minutes)
• The extent to which speakers are dressed formally for the presentation
IM–29
Papers and Projects
Hocker: Interpersonal Conflict, 10e
Group Research Project
Peer Evaluation
Group Member _____________________
Evaluator __________________________
Contribution
Rating
Shared the workload
5
4
3
2
1
NA
Arrived on time for group meetings
5
4
3
2
1
NA
Was prepared for group meetings
5
4
3
2
1
NA
Participated in group discussions
5
4
3
2
1
NA
Encouraged others to participate in the group’s discussions
5
4
3
2
1
NA
Completed his or her individual assignments
5
4
3
2
1
NA
Showed leadership when appropriate
5
4
3
2
1
NA
Managed interpersonal conflict
5
4
3
2
1
NA
Helped write the reference page
5
4
3
2
1
NA
Assisted in preparing the presentation
5
4
3
2
1
NA
—————————————-——————————————————————–
Comments (please be specific)
Score ________