members and to maintain a central position in the group by bragging is
a. attacking.
b. blocking.
c. boasting.
d. norming.
76. According to research updating Lewin et al, democratic leaders are
a. object oriented.
b. best in leaderless groups.
c . people oriented.
d. money oriented.
77. According to research updating Lewin et al combines
a. leadership style and personality.
b. leadership style and wealth.
c. leadership style and religion.
d. none of the above.
78. If an agenda is long, a leader should
a. eliminate several items so that the meeting can end on time
b. choose the most important items for discussion
c. set time limits and establish subcommittees
d. go through all items and not worry about ending on time
79. According to the text, a lively argument
a. should be stopped immediately.
b. should be cause to remove one member from the group.
c. can lead to a stoppage in discussion that can force the group to disband.
d. can be a productive force in solving a problem.
80. If a serious conflict develops in a group, a leader should
a. immediately stop the conflict
b. ask argumentative members to leave
c. reprimand both members
d. establish areas of common ground
81. If a group member experiences hurt feelings because of losing an argument, an
effective leader should
a. clarify the feelings
b. summarize the feelings
c. provide emotional support
d. ignore the feelings and move on
82. What statement does not accurately describe the selection of a leadership style in a
group discussion?
a. it should be selected in advance of the discussion
b. it should be determined by the needs of the group
c. it should be determined by the requirements of the moment
d. it should be flexible and varied
83. According to the text, Alcoholics Anonymous would be known as
a. a task group
b. a social group
c. an encounter group
d. all of the above
e. none of the above
84. The U. S. Senate and House of Representatives operate as
a. symposiums
b. panels
c. forums
d. focus groups
85. A “lunch bunch” is an example of what would be a/an
a. task group.
b. encounter group.
c. social group.
d. buzz group.
86. The question—”What should be done about violence due to postpartum depression?”
is a
a. question of fact
b. question of value
c. question of policy
d. none of the above
87. A group which is often used in large organizations to involve many people in the
decision-making process is called
a. a symposium
b. a panel
c. a forum
d. a buzz group
88. A role-playing experience might be found in which type of group to stimulate
Discussion and to help members with decision making and problem solving?
a. task
b. encounter
c. social
d. buzz
89. Which of the following is accurate about autocratic groups?
a. They are leaderless.
b. They accomplish tasks quickly with little discussion.
c. The leader is elected by members.
d. The leader does not perform leadership responsibilities.
90. The stage of group development when the group has worked through many conflicts
and has now become more cohesive is known as
a. forming
b. storming
c. norming
d. performing
91. Issues for group discussions are usually phrased as
a. discussion questions.
b. declarative sentences.
c. close-ended questions.
d. none of the above.
92. Groups which do not make formal presentations but are brought together to test
arguments, ideas, and products are known as
a. buzz groups
b. focus groups
c. forums
d. panels
93. A group of voters which is brought together to watch a televised presidential debate
and then present their opinions or reactions to persuasive arguments is known as a
a. forum
b. symposium
c. focus group
d. buzz group
Fill In the Blank
94. A highly structured group in which two to six experts delivery speeches without participating
individuals who do not deliver speeches. A public discussion which is often regulated by
assume characters or to portray interpersonal conflicts, and large institutions divide work units
populations that are assembled to test arguments, ideas, and products.
96. A unifying element, common purpose, or mutuality of group members is known as
98. According to the text, there are three types of groups characterized by group goals: (task),
Short Answer
100. Name four ways a leader can intervene in a group discussion.
101. Write five questions that a leader should ask about the location of a meeting.
102. Identify five negative self-centered behaviors.
103. Identify four group-centered behaviors.
104. Identify and define Bruce Tuckman’s four stages of group development
105. Name the three types of discussion questions discussed in the text.
Essay Questions
106. Compare and contrast negative self-centered behaviors with group-centered behaviors in a
discussion.
107. Define and describe the characteristics of a small group.
108. Identify and describe three major theories of group leadership.
109. Describe and discuss four positive leadership behaviors which can advance the decision-
making process.
110. You are an assistant manager of a car rental company. The present fleet of 300 rental
vehicles is outdated and needs to be replaced. The company has not been entirely pleased with
the current automotive manufacturer: cars are often unreliable causing frequent customer
complaints, and many vehicles are not fuel efficient. The manager has asked you to chair a
committee whose task will be to recommend another automotive company for the purchase of
300 new vehicles. Members of your committee include the manager of the maintenance
department, the financial officer, and the company attorney. Describe the entire decision-making
process you would follow to solve the problem. Include in your answer a sample agenda for the
first meeting of group members.
111. You college is preparing to replace its old logo with a new one, but the administration is not
sure how the new logo will be received by the boosters, the athletic teams, the students and the
public. You have been asked to chair a group that will determine the probable acceptance of the
new college logo. Determine which type of group you would chair. Discuss why you chose that
specific type of group and explain how the group would work, under your leadership to arrive at
the answers college administration wants to have answered.
Online Chapter Quiz Questions
Chapter 19
Speaking in Groups
True False
1. Encounter groups emphasize the completion of objectives or implementation of solutions.
2. The 535-member U.S. Congress conducts most of its business in small groups.
3. According to small group researcher Bruce Tuckman, the last stage of group development is
known as performing.
4. Discussion questions of fact explore issues where information is either unknown or disputed.
5. The leadership style in which group members are often afraid to speak openly and honestly is
an autocratic group.
Multiple Choice
6. “I’m in charge. Don’t question my authority.” This phrase would most probably be stated by
which type of leader in a small group?
a. autocratic
b. democratic
c. laissez-faire
d. none of the above
7. One behavior which is not the best action for a leader of a small group is to
a. provide emotional support
b. circulate an agenda
c. take sides in an argument
d. anticipate potential problems
8. Researchers in the 1940s who studied positive and negative characteristics of small group
members were
a. Lewin, Lippitt, and White
b. Benne and Sheats
c. Tuckman and Dewey
d. Barker and others.
9. A group member who tells jokes and shows a lack of involvement in the group is engaging in
which negative behavior?
a. blocking
b. boasting
c. clowning
d. confessing
10. What type of discussion question is the following: “Have the huge government bailouts of
financial institutions and businesses been beneficial to the U.S. economy?”
a. question of fact
b. question of value
c. question of policy
Fill in the Blank
11. The opposite of group-centered behavior would be _____________________.
12. An orderly list of topics a meeting will cover is a/an_________________.
13. The type of group where the shared goal is to contribute to interpersonal learning and insight
is called a(n) __________________________.
14. In Bruce Tuckman’s theory of group development, the earliest stage when group members
orient themselves to each other and to the task is known as _________________.
15. Discussion questions that stimulate debate about future actions and often contain the word
“should” are called questions of _______________.
Answers
