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In Herzberg's view, removing a hygiene factor makes a person less dissatisfied with his
or her job.
The term career applies only to high-level professionals such as designers or
physicians, not laborers.
Trait research has given managers the ability to pick out leaders from the group.
The value of the control function lies in three areas: planning, organizing, and
motivating.
The acid test compares the difference between current assets and inventories to current
liabilities.
Firing, layoffs, furloughs, and early retirements are the only three downsizing options.
A high Mach person tends to think that ends justify means.
The four contemporary management processes are planning, organizing, leading, and
commanding.
Emotions should always be strictly ignored in a decision-making process.
In the socioeconomic view of organizational social responsibility, management's
responsibility includes protecting and improving society.
Individuals try to reconcile attitudes and behavior so they are both rational and
consistent.
Effectiveness refers to the relationship between inputs and outputs.
A key difference between Fayol's and Mintzberg's view of management is that Fayol's
view was based on empirical observations of managers in action.
Of the following, which is NOT thought to be an advantage of teams within an
organization?
A) increased organizational coherence
B) employee job satisfaction
C) more innovation
D) new products developed faster at lower costs
In expectancy theory, a person may have the ability to reach a certain goal but lack
motivation because ________.
A) the goal is too easy
B) the goal is too hard
C) the person's desire to reach the goal is too strong
D) the person has no strong desire to reach the goal
You would expect to find a grapevine with the most accurate rumors in ________
organization.
A) an organic
B) a mechanistic
C) a hierarchical
D) an authoritative
In today's world, ________ are largely responsible for shaping and guiding employee
career paths.
A) individuals
B) companies
C) Internet services
D) headhunters
Which of the following is LEAST likely to be viewed by a company as an advantage of
stressing sustainability?
A) The company is seen as efficient.
B) The company is seen as ethical.
C) The company avoids bad press.
D) The company avoids economic ramifications of being seen as socially irresponsible.
When a manager attempts to buy off a key leader who opposes change by offering her a
promotion, he is using which of the following methods of reducing resistance to
change?
A) manipulation
B) co-optation
C) coercion
D) negotiation
In allocating weights to the decision criteria, which of the following is most helpful to
remember?
A) All weights must be the same.
B) The total of the weights must equal 100.
C) The high score should be a 10, and no two criteria should be assigned the same
weight.
D) Assign the most important criterion a score, and then assign weights against that
standard.
The transformation process transforms ________.
A) goods and services into products
B) inputs into services only
C) materials into goods only
D) inputs into goods and services
________ prevents a single employee from getting conflicting orders from two different
superiors.
A) Line authority
B) Unity of command
C) Staff authority
D) Chain of command
Equity theory uses the ratio of output you get from your job to the amount of ________.
A) input you put into your job
B) output a referent gets from a job
C) benefit you get from your job
D) compensation you get from your job
