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An organization's code of ethics is shaped by the ethics of the top managers of the
organization.
A. True
B. False
Which of the following is true of employee stock options?
A. They are used in lieuof payment for entry-level employees.
B. They are used in lieu of payment for high-level managers.
C. They are used to motivate employees to achieve organizational goals.
D. They are used to attract customers from different market segments.
E. They are used to decrease the value of stock options.
According to Frederick W. Taylor, if the amount of time and effort that each worker
expends to produce a unit of output is reduced by increasing specialization, the
production process will become more efficient.
A. True
B. False
The final step in the control process is to:
A. initiate corrective action.
B. measure actual performance.
C. establish the standards of performance.
D. compare actual performance to the standards.
E. establish targets.
A compensation plan that bases pay on performance is called a merit pay plan.
A. True
B. False
The power to hold workers accountable for their actions and to make decisions about
the use of organizational resources is known as:
A. initiative.
B. synergy.
C. authority.
D. esprit de corps.
E. entropy.
The gradual improvement and refinement of existing products over time as existing
technologies are perfected is called incremental product innovations.
A. True
B. False
Emma is a highly efficient manager. This implies that she:
A. minimizes the amount of input resources without compromising quality.
B. is slow to respond to change and perceives organizational change as harmful.
C. does not favor flexibility in planning.
D. spends lavishly on resources.
E. works for longer hours than do most of her colleagues.
When managers or employees witness another organization member being unfairly
treated, they should be encouraged to speak up and rectify the situation.
A. True
B. False
A supplier's bargaining position is especially strong when:
A. the input suppliedhas multiple sources and channels of distribution.
B. the input suppliedhas inexpensive and easily available substitutes.
C. the inputsupplied is a fundamental component ofthe organization's product.
D. the input suppliedis found freely and can be accessed by people with little effort.
E. the input suppliedis not protected by any patent.
Joey's nodding in agreement is a form of _____.
A. verbal communication
B. nonverbal communication
C. vociferation
D. documented communication
E. catalogued communication
The supervisor of medical billing at a hospital has established a rubric that helps her
make objective decisions when promoting employees in her department. Which
principle are the supervisor's actions based on?
A. Restorative justice
B. Procedural justice
C. Frontier justice
D. Social justice
E. Environmental justice
Giving lower-level managers and nonmanagerial employees the right to make important
decisions about how to use organizational resources is referred to as _____.
A. span of control
B. centralizing authority
C. minimum chain of command
D. decentralizing authority
E. maximum chain of command
Computers express words, numbers, images, and sound in alphabets.
A. True
B. False
Nokia has established production operations in foreign countries to sell its phones in
those regions. The production operations perform as separate entities without any local
direct involvement. These production operations are _____ of Nokia.
A. joint ventures
B. acquisitions
C. wholly owned subsidiaries
D. mergers
E. hostile takeovers
What is a learning organization? List Peter Senge's five principles for creating a
learning organization.
Discuss the four sources of bias that can adversely affect the way managers make
decisions.
Briefly discuss the four principal managerial tasks.
What are the requirements for a cross-functional team to be successful?
Explain theoperant conditioning theory briefly.
Describe the five major forces of the general environment briefly.
Give specific examples of stakeholders of each major type that exist in your college or
high school.
How canmanagers be effective as senders of messages?
Explain how scientific management caused dissatisfaction in workers.
