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_____ is economic development that generates wealth and meets the needs of their
current generation while focusing on future generations.
a. Ethical management
b. Activist strategy
c. Sustainability
d. Market strategy
e. Future management
Becoming a successful manager means thinking in terms of building teams and
networks, becoming a motivator and organizer within a highly interdependent system of
people and work.
a. True
b. False
One of the newest positions in organizations is the chief operating officer, a response to
widespread financial wrongdoing in recent years.
a. True
b. False
Fiedler used all of the following to describe how leaders fit the situation EXCEPT:
a. leader-member relations.
b. task structure.
c. personal power.
d. leader position power.
e. all of these were used by Fiedler to describe the situation.
The international dimension of the external environment represents events originating
in foreign countries as well as opportunities for U.S. companies in other countries.
a. True
b. False
_____ exist(s) when organizations do not provide adequate upward, downward and
horizontal communication.
a. Status and power differences
b. Differences across departments in terms of needs and goals
c. Absence of formal channels
d. Communication flow
e. Semantics
Any group within or outside the organization that has a stake in the organization's
performance is called:
a. a supplier.
b. an international customer.
c. a stakeholder.
d. OPEC.
e. a trade association.
A _____ represents a phrase or sentence that succinctly expresses a key corporate value.
a. symbol
b. stories
c. culture
d. hero
e. slogan
Particularly in a turbulent environment, the three most important traits of successful
entrepreneurs are realism, flexibility, and passion.
a. True
b. False
Messages that convey data or statistics or simply put into words what managers already
agree on and understand are referred to as:
a. non-routine messages.
b. routine messages.
c. instant messages.
d. grapevine messages.
e. qualitative messages.
The belief that your group and subculture is not as good as other groups and subcultures
is ethnocentrism.
a. True
b. False
When the USS Indianapolis sank after being torpedoed, one Navy pilot disobeyed
orders and risked is life to save men who were being picked off by land sharks. The
Navy pilot was operating from the _____ level of moral development.
a. preconventional b. conventional
c. postconventional d. lowest
e. conservative
A(n)_____ refers to a reward given by another person.
a. intrinsic reward
b. internal reward
c. extrinsic reward
d. valued reward
e. charity
_____ works best for employees with moderate readiness, according to Hersey and
Blanchard.
a. Selling and telling
b. Telling and participating
c. Selling and participating
d. Telling and delegating
e. Selling and delegating
A task force is sometimes called a(n):
a. vertical team.
b. cross-functional team.
c. command team.
d. special-purpose team.
e. executive team.
What type of a stakeholder would a nature conservation group be for a paper
manufacturing company?
a. Supplier
b. Competitor
c. Employee
d. Special interest group
e. None of these
With clear definitions of authority and responsibility, division of labor is one of the six
characteristics of the ideal bureaucracy.
a. True
b. False
