Leader-member relations, task structure, and position power are the situational
characteristics identified by:
A. Fiedler’s contingency model.
B. the trait model of leadership.
C. the behavior model of leadership.
D. House’s path-goal theory.
E. the leader substitutes model.
Which of the following steps of the control process involves goal setting?
A. Measuring actual performance
B. Comparing actual performance against chosen standards
C. Evaluating the results of comparison
D. Establishing the standards of performance
E. Initiating corrective action
A company with a low level of efficiency and high level of effectiveness is most likely
to produce:
A. a product that customers want, but that is too expensive for them to buy.
B. a product that customers want at a quality and price they can afford.
C. a low-quality product that customers do not want.
D. a high-quality product that customers do not want.
E. a high-quality product that the company makes a profit on.
A tire company’s products are more expensive than those offered by its competitors, but
are still sought after by customers since they are more durable and perform better under
harsh conditions. The tire company, in this case, has achieved competitive advantage
through _____.
A. marketing strategies
B. superior quality
C. quantum product innovation
D. pricing strategies
E. promotional strategies
Managers can increase their _____ power by taking time to get to know their
subordinates and showing interest in and concern for them.
A. reward
B. transient
C. coercive
D. referent
E. virtual
Gary wishes to share someinformation with his offshore team membersin London. In
the communication process,Gary isthe _____.
A. encoder
B. messenger
C. decoder
D. receiver
E. sender
A _____enables managers to make midcourse corrections if environmental changes
warrant or to change the thrust of the plan altogether if it no longer seems appropriate?
A. standing plan
B. long-term plan
C. rolling plan
D. contingency plan
E. general plan
Communication can stilltake place even in the absence of a common understanding.
A. True
B. False
An organization that is not presently in a task environment but has the resources to
enter if it so chooses is called a potential _____.
A. supplier
B. competitor
C. distributor
D. processor
E. consumer
When authority is centralized, only managers at the top of the organization make
important decisions.
A. True
B. False
Andy, the CEO of Alpha Inc., structured his organization according to the goods it
manufactured. Which of thefollowingstructures is the organization using?
A. Geographic structure
B. Market structure
C. Product structure
D. Functional structure
E. Customer structure
_____ is a corporate-level strategy in which a company expands its business operations
into a new industry that produces inputs for the company’s products.
A. Forward vertical integration
B. Forward horizontal integration
C. Unrelated diversification
D. Backward horizontal integration
E. Backward vertical integration
Managers who accept the assumptions of Theory X:
A. create a work setting that encourages commitment to organization goals.
B. closely monitor workers to make sure that production is not affected.
C. focus on giving employees opportunities to exercise initiative.
D. provide opportunities for workers to be imaginative.
E. view workers as motivated and capable of exercising self-control.
Using equity pay, another individual-based merit pay plan, managers base pay on a
percentage of sales.
A. True
B. False
Selling to a foreign organization the rights to use a brand name and operating
know-how in return for a lump-sum payment and a share of the profits is referred to as:
A. licensing.
B. franchising.
C. strategic alliance.
D. exporting.
E. importing.
In the context of selection tools, validity is the degree to which a test predicts
performance on the tasks or job in question.
A. True
B. False
Which of the following is a step to manage diversity effectively?
A. Put others’ knowledge and beliefs to a reality test
B. Base decisions on hunches and stereotypes
C. Increase salaries and wages for everyone
D. Discourage sharing of differing perspectives
E. Empower employees to challenge discriminatory behaviors
Define tariffs and discuss the consequences of both increasing and removing
import-tariffs.
How do thefactors that determine the organizational structure contribute to the
flexibility of an organization?
Describe the dimensions of uncertainty avoidance and power distance developed by
Hofstede.
What is emotional intelligence? How doesit contribute to leader effectiveness?
Define data and information and say something about their importance to managers.
With an example, differentiate data and information. Author: Asking students to define
“its” importance to managers will likely confuse them. You need to specify “its” and tell
students what to do – likely not “define.” I wrote in an example revision. Please revise.
Discuss the steps involved in the management by objective process.