In the _____ phase, a common understanding is ensured.
A. transmission
B. schema
C. initiation
D. simulation
E. feedback
_____ are frequently in the position of having to juggle the interests of different
stakeholders, including themselves.
A. Stockholders
B. Customers
C. Contractors
D. Managers
E. Suppliers
When establishing goals, setting a completion time acts as a demotivator.
A. True
B. False
A low-cost strategy allows an organization to attract customers by selling goods of
inferior quality at a very low price.
A. True
B. False
From a motivation standpoint, stock options are used not so much to motivate
employees to work in the future for the good of the company but to reward them for
past performance.
A. True
B. False
A skunkworks is a group of intrapreneurs who are deliberately separated from the
normal operation of an organization to encourage them to devote all their attention to
developing new products.
A. True
B. False
When the probabilities of alternative outcomes cannot be determined and future
outcomes are unknown, there exists:
A. satisficing ambiguity.
B. systematic error.
C. prior-hypothesis bias.
D. uncertainty.
E. blocking.
According to _____, employees will be motivated to perform at a high level and attain
their work goals to the extent that high performance and goal attainment allow them to
obtain outcomes they desire.
A. Clayton Alderfer’s ERG theory
B. McClelland’s three-needs theory
C. Herzberg’s motivator-hygiene theory
D. Victor H. Vroom’s expectancy theory
E. B. F. Skinner’s operant conditioning theory
_____ allows managers to become personally involved with their subordinates and
mentor them.
A. Clan control
B. An MBO system
C. Bureaucratic control
D. Output control
E. Direct supervision
Holding specific individuals or groups responsible for the attainment of corporate,
divisional, and functional goals is the last step in implementing strategy.
A. True
B. False
The attraction-selection-attrition framework suggests that the founders of organizations
tend to be attracted to and select employees _____.
A. with similar educational qualifications
B. with diverse interests and skills
C. whose personalities are similar to theirs
D. whose need for power is high
E. whose need for achievement is low
John, an operations manager, has chosen an alternative way to solve a problem he is
faced with. Now John must decide whether the companyhas the capabilities and
resources required to implement the alternative. Which criterion of decision making is
he focusing on?
A. Legality
B. Ethicality
C. Economic feasibility
D. Practicality
E. Product sustainability
When Michael signs on Stanley for the company basketball team, he assumes that
Stanley is a good player because he is African-American. Which of the following is
Michael exhibiting in signing Stanley?
A. A bias
B. A gender schema
C. A stereotype
D. Reverse discrimination
E. Overt discrimination
Why is accommodation ineffective as a conflict resolution strategy?
A. The parties to the conflict do not make any concessions.
B. It escalates levels of conflict as each party tries to outmaneuver the other.
C. The weaker party who gives in might look for ways to get back at the stronger party
in the future.
D. The two sides to a conflict are more concerned about winning the battle than
cooperating.
E. It does not allow either party to achieve its goals.
Marietta is the product manager at Fireflies Ltd., a company that designs and
manufactures clothes and fashion accessories. Noticing the rising popularity of
rhinestone jewelry and the fact that only a handful of stores actually stocked it, she
decided to take advantage of the latent demand in the market. Marietta knew that she
was taking a risk by committing organizational resources to pursuing this idea, but was
confident about the merit of her decision. In deciding the allocation of resources for
attaining her goals, which managerial task can Marietta be said to be performing?
A. Leading
B. Organizing
C. Planning
D. Restructuring
E. Controlling