Inability to change in accordance with the market trends can cause organizations to go
bankrupt.
Distributive justice refers to the perceived fairness of the process used to determine the
distribution of rewards.
The first ethical yardstick is utilitarianism, in which decisions are made solely on the
basis of their outcomes,ideally to provide the greatest good for the greatest number.
During the intentions stage of the conflict process, the parties decide what the conflict is
about.
During the group development process, when the storming stage is complete, there will
be a relatively clear hierarchy of leadership within the group.
Job rotation tends to increase productivity and decrease supervisory workload.
Studies indicate that emotional intelligence is moderately correlated with job
performance.
The advantages of written communication are speed and feedback.
Critics have noted that a “dark side” to job engagement might be that an individual
becomes overly competitive.
According to the Big Five Model, a person who scores low on the openness to
experience dimension tends to be nervous, anxious, depressed, and insecure.
Under Theory Y, managers believe employees inherently dislike work and must
therefore be directed or even coerced into performing it.
In equity theory, individuals assess the ________.
A) cost-benefit ratio
B) efficiency-effectiveness trade-off
C) quantity-quality trade-off
D) outcome-input ratio
E) quality of outcome
If we consider Maslow’s hierarchy of needs in the context of Japan, Greece, and
Mexico, where uncertainty-avoidance characteristics are strong, then ________ needs
would be on top of the hierarchy.
A) self-actualization
B) security
C) social
D) esteem
E) growth
Idea champions display characteristics associated with ________ leadership.
A) narcissistic
B) transformational
C) autocratic
D) transactional
E) laissez-faire
The ________ theory is also known as the social cognitive theory or the social learning
theory.
A) two-factor
B) self-determination
C) goal-setting
D) self-efficacy
E) hierarchy of needs
Not only is a climate of trust important within a team but so is ________.
A) that teams have complete trust in their supervisor
B) that trust levels are balanced in favor of the hardest working individuals
C) that trust levels are symmetrical and balanced between team members
D) that team members trust one another but are suspicious of the supervisor
E) that teams form a coalition against other teams within the organization.
Zenith Technologies has a very flat organizational system with few managers. Instead,
it has a rigid system of clear, formalized goals, clear procedures, and cohesive work
groups. In this case, the various components of the organizational system are acting as
________ to formal leadership by replacing the support and ability offered by leaders.
A) detriments
B) traits
C) attributes
D) substitutes
E) supplements
What are the three generally accepted constructs of decision making each of us employs
to make determinations?
A) rational decision making, bounded rationality, and intuition
B) escalation of commitment, risk aversion, and hindsight bias
C) utilitarianism, rights, and justice
D) expertise, creative-thinking skills, and intrinsic task motivation
E) distinctiveness, consensus, and consistency
The exit-voice-loyalty-neglect framework aids in understanding the consequences of
________.
A) pay
B) low motivation
C) dissatisfaction
D) lack of loyalty
E) low levels of employee engagement
According to research using the Myers-Type Indicator, you are most likely to have
which personality type?
A) thinking
B) sensing
C) introverted
D) extroverted
E) feeling
Lance recently earned his doctorate from a historic University, famous for its top
academics and sports programs. While in graduate school, he was very active in student
life and intramurals and maintained an active social life while earning high marks for
his teaching and research. Upon graduation, he was elected ‘senator at large” for the
alumni association and still maintains strong relationships with his faculty and mentors.
After graduation, Lance was hired as an assistant professor at a metropolitan University.
This University is only 30 years old, has no sports program and very little collegiality
among the faculty and staff. Although his teaching evaluations are high, he gets very
little positive input from his supervisors and feels that he is constantly being abused and
overworked by the administration, regardless of his personal life. With which two job
attitudes is Lance most likely having issues?
A) Cognitive Dissonance and Job Satisfaction
B) Job Satisfaction and Employee Engagement
C) Employee Engagement and Perceived Organizational Support
D) Perceived Organizational Support and Cognitive Dissonance
E) Job Satisfaction and Perceived Organizational Support
What can managers do to manage conflicts effectively in their organizations?
Briefly describe the five key traits in the Big Five personality model.
Describe the characteristics of the United States workforce. Summarize the two major
forms of workforce diversity.
A critic noted, “Promoting a social orthodoxy of positiveness focuses on a particular
constellation of desirable states and traits but, in so doing, can stigmatize those who fail
to fit the template.” Do you feel that managers can go too far in creating a positive
culture? Explain your responses.
How are flexible benefits linked with expectancy theory?
Discuss the effects of gender on effectiveness of negotiations.
Discuss the advantages and disadvantages of flextime.
How have the fields of psychology and sociology contributed to our understanding of
organizational behavior?