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Another term for queuing theory is "waiting line" theory.
A leader is someone who has managerial authority and can influence others.
An entrepreneurial venture that sees its competitive advantage in cost efficiency would
tend to adopt an organic style organizational structure.
Employee theft amounts to less than $450 annually per worker in the United States.
The division of labor is also referred to by the term job specification.
A major strength of formal planning is that it gives an organization rigidity.
An individual typically has several careers over a lifetime.
Job sharing improves production by allowing people to fit their jobs better into their
lifestyles.
Managers want to eliminate boundaries in organizations primarily to increase stability
and reduce flexibility.
"A distinctive edge" is a way of describing a competitive advantage.
The final three steps in the strategic management process involve the creation and
implementation of strategies for realizing organizational goals.
Employees in Mexico are less likely to belong to a union than employees in the United
States.
The University of Iowa studies indicated that this was the most successful leadership
style.
A) autocratic
B) laissez-faire
C) combination of autocratic and laissez-faire
D) democratic
Mia, a manager at Best Buy, should be able to find Q, the most economic order size for
a product, by ________.
A) locating where the carrying costs curve and the total costs curve intersect
B) locating where the carrying costs curve and the ordering costs curve intersect
C) locating where the carrying costs curve and the ordering costs curve are parallel
D) locating where the total costs curve and the ordering costs curve are parallel
The use of work teams creates the potential for an organization to generate ________.
A) greater outputs with greater inputs
B) fewer outputs with fewer inputs
C) greater outputs with fewer inputs
D) fewer outputs with greater inputs
The key to the Fiedler contingency model of leadership is to match ________.
A) leader and follower
B) leader and leadership style
C) leadership style and follower
D) leadership style and situation
An external analysis, the second step of the strategic management process, helps
identify ________.
A) the products that a company makes
B) the long-term goals of a company
C) a company's opportunities and threats
D) a company's concern for its employees
Human resource management is concerned with ________ competent employees.
A) obtaining
B) obtaining, training, motivating, and retaining
C) obtaining, training, and motivating
D) training and keeping
Which of the following might be a competitive edge for a person applying for an
accounting job?
A) exceptional writing skills
B) exceptional problem-solving skills
C) computer programming experience
D) exceptional public speaking skills
In a global team, team members should guard against ________, which can be a source
of discord and resentment among team members.
A) ambiguity
B) risk
C) stereotyping
D) diversity
Which statement is correct?
A) Stress is always bad.
B) Stress can be bad or good.
C) Stress is always good.
D) Stress can never be good.
This is the dimension of trust that includes how reliable a leader is.
A) integrity
B) competence
C) consistency
D) loyalty
The chain of command answers this question.
A) Where do I go for help?
B) How do I know when the task is complete?
C) What are the rules?
D) Who reports to whom?
Which of the following best defines sustainability for a company?
A) running the company with a strategy that is both profitable and good for the
environment
B) running the company with a strategy that is profitable whether or not it is good for
the environment
C) running the company with a strategy that is good for the environment even if it is not
profitable
D) running the company with a strategy that is does not change the environment in any
way
Which of the following is most closely associated with making the workplace more
humane?
A) the classical approaches
B) the human relations movement
C) the Hawthorne studies
D) the general administrative theory
The greater the environmental uncertainty, the more an organization needs to become
________.
A) organic
B) mechanistic
C) stable
D) high-tech
Opposing Views of Social Responsibility (Scenario)
The board of directors of the Four Forks Generating Corporation is meeting to consider
the construction of a new electrical generation facility near the Four Forks River.
Director Appleton prefers a coal-burning plant because it promises to be the most
profitable alternative. Over the short term at least, a coal plant will be by far the least
expensive facility to build and operate. Coal is cheap and the considerable pollution
from the plant won't affect anything within hundreds of miles from the plant.
Director Estrella wants a nuclear plant to be located 30 miles upriver from the biggest
city in the area. Nuclear power is cleaner than coal. Completely safeguarding the
community against accidents in the plant or the disposal of toxic waste could be very
expensive. However, Estrella has discovered that the job can be done much more
cheaply by cutting some corners - while still strictly following all laws - and creating
some additional risk for the community.
Director Jossleman supports the most expensive option of the three - she wants a wind
farm to be built along the banks of the river on top of a ridge. The wind turbines
produce absolutely no pollution and pose no threat to the community or the
environment. They are expensive to build and to operate at the current time because
they require elaborate back-up systems to function when the wind isn't blowing.
Director Estrella exhibits which of the following social responsibility views?
A) social awareness
B) socioeconomic view of social responsibility
C) classical view of social responsibility
D) social obligation
This type of business plan is a step up from the simplest type of business plan.
A) summary business plan
B) executive summary
C) synopsis-type plan
D) full business plan
A major contribution that Taylor made to the study of management was ________.
A) to measure efficiency on a 4-star scale
B) to identify the one best way to get a job done
C) to identify the three best ways to get a job done
D) to measure inefficiency on a 4-star scale
In a short essay, describe the basics of situational leadership theory (SLT).
In a short essay, describe the Hawthorne studies and how they were interpreted.
In a short essay, explain organization development (OD).
In a short essay, briefly discuss the importance of studying management.
In a short essay, discuss the interview as a selection device for HRM.
In a short essay, describe the benefits of an employee being part of a fully networked
organization.
In a short essay, discuss scientific management.
