The distinctive feature of the project manager position is that the person is not a
member of one of the departments begin coordinated.
a. True
b. False
Ron meets with his company’s accountant to discuss the budget of anticipated and
actual expenses for each segment of the organization. This involves review of which
type of budget?
a. Expense budget
b. Revenue budget
c. Cash budget
d. Capital budget
e. Nonfinancial budget
The choice of a communication channel can convey a symbolic meaning to the receiver.
a. True
b. False
The functional, _____, and _____ are traditional approaches that rely on the chain of
command to define departmental groupings and reporting relationships along the
hierarchy.
a. divisional, teams
b. divisional, matrix
c. matrix, teams
d. matrix, networks
e. teams, networks
An example of a _____ is a statement supporting the organization’s efforts in the area of
sexual harassment.
a. procedure
b. rule
c. policy
d. single-use plan
e. program
Which of these actions did the U.S. Supreme Court take?
a. Restricted the definition of sexual harassment to exclude office romance.
b. Broadened the definition of sexual harassment to include same sex harassment.
c. Broadened the definition of sexual harassment to include harassment of men by
female coworkers.
d. Broadened the definition of sexual harassment to include same sex harassment and
harassment of men by female coworkers.
e. None of these.
Which of these best illustrates the preconventional stage of moral development?
a. Everybody else is doing it, so it must be okay.
b. What would my boss think if I did this?
c. I know this is not right, and I will not do it, even if everyone else is.
d. What am I going to get from making this decision?
e. All of these.
With a(n) _____ strategy, the organization attempts to develop innovative products
unique to the market.
a. differentiation
b. integration
c. reengineering
d. cost leadership
e. defensive
An overall impression of a person or situation based on one attribute, either favorable or
unfavorable, is an example of:
a. projection.
b. the halo effect.
c. perceptual defense.
d. stereotyping.
e. attribution.
Inclusive dimensions of diversity include:
a. income.
b. nationality.
c. pay level.
d. work style.
e. all of these.
_____ enables firms to cope with unexpected events that are so sudden and devastating
that they have the potential to destroy the organization if managers aren’t prepared with
a quick and appropriate response.
a. Incident planning
b. Contingency planning
c. Strategic planning
d. Crisis planning
e. Emergency planning
The golden rule “do unto others as they would do unto you” is:
a. an example of the utilitarian approach to ethical behavior.
b. representative of the moral-justice approach to moral decision making.
c. an example of the values that guide the individualism approach to ethical behavior.
d. silly and outdated.
e. an example of the justice approach to ethical behavior.
In _____ production, firms produce goods in batches of one or a few products designed
to customer specification.
a. service
b. customer-induced
c. continuous process
d. small batch
e. mass
Which of these is true about the business incubator?
a. It gives up control since every business is run the same way.
b. It provides shared office space, management support services, and management
advice.
c. It develops an international business.
d. It provides an established name and advertising.
e. All of these.
A high need for _____ is associated with successful attainment of top levels in the
organizational hierarchy, according to McClelland.
a. power
b. achievement
c. affiliation
d. success
e. expertise
Which of the following stages is the stage of personal moral development in which an
individual develops an internal set of standards and values?
a. Preconventional
b. Conventional
c. Principled
d. Discretionary
e. Social
The job characteristic of autonomy influences the worker’s experiencing
meaningfulness of work.
a. True
b. False
The ABC Corporation should create a crisis management group that is not
cross-functional, but does work together well under pressure.
a. True
b. False
List the five approaches to departmentalization.
List the three assumptions associated with McGregor’s Theory X.
_____ focuses on whether performance meets established standards.
In the BCG matrix, the star has a(n) _____ market share in a rapidly growing industry.
An alliance begun in 1957 to improve economic and social conditions among its
members,
it has evolved into the 27-nation _____.
_____ are ongoing plans that are used to provide guidance for tasks performed
repeatedly within the organization.