Activities that are formal or sedentary are more strongly associated with increases in
positive mood than activities that are physical, informal, or epicurean.
Technical training has become increasingly important because of changes in
organizational design.
A way for managers to respond to the problem of unethical behavior is to provide
in-house advisors who can be contacted anonymously.
Denying overseas assignments to certain deserving employees over others is a form of
exclusion, a kind of workplace discrimination.
Displayed emotions are innate and cannot be learned.
The degree to which norms, cues, or standards dictate appropriate behavior is known as
consistency.
Millennials have high expectations, seek meaning in their work, and have life goals
oriented toward becoming rich and famous.
Cooptation combines manipulation and participation.
The matrix structure breaks the unity-of-command concept.
“Exit” is a passive and constructive response to dissatisfaction.
You describe to your students a new committee within the university that brings
together specialists from all different departments to develop a new interdisciplinary
program. The structure of the committee best meets the definition of the ________
structure.
A) matrix
B) simple
C) boundaryless
D) virtual
E) bureaucratic
A ________ is consistent with recent efforts by companies to reduce costs, cut
overhead, speed up decision making, increase flexibility, get closer to customers, and
empower employees.
A) wider span of control
B) high degree of formalization
C) longer chain of command
D) lack of work specialization
E) high degree of centralization
The practice of modifying one’s true inner feelings based on display rules is known as
________.
A) surface acting
B) deep acting
C) social loafing
D) behavioral contagion
E) collective efficacy
Which of the following is most likely to increase team efficacy?
A) providing vast and generic goals
B) helping the team achieve small successes
C) creating a team such that it has diverse members
D) ensuring that team goals are substantially difficult
E) reducing the number of members on a team drastically
A virtual organization is also known as a(n) ________ organization.
A) boundaryless
B) electronic
C) modular
D) pyramidal
E) triangular
Michael is devout and very active in his church. He is also a very dedicated employee.
His manager offers him a promotion, but the new role will require him to work
Sundays. Michael would like the promotion but realizes that it would force him to miss
some church activities. In this situation, Michael is most likely to experience ________.
A) role conflict
B) social loafing
C) groupthink
D) role fuzziness
E) groupshift
________ training involves employees helping each other out at the workplace in an
unplanned and unstructured environment.
A) Formal
B) Ethics
C) Interpersonal
D) Informal
E) Classroom
Patricia is a team leader. When looking at an e-mail from one of her team members,
Patricia noticed that the e-mail was sent at nine-thirty in the evening. The next day she
personally went to the employee’s cubicle and told him how much she appreciated him
staying late to get the project to the client on time. Which aspect of creating a positive
organizational culture is Patricia utilizing?
A) rewarding more than punishing
B) building on organization strengths
C) emphasizing individual growth
D) building on employee strengths
E) providing extrinsic rewards
________ bases a portion of an employee’s pay on some individual and/or
organizational measure of performance.
A) Guaranteed pay program
B) Variable-pay program
C) Flexible benefits program
D) Modular plans program
E) Base pay program
Which of the following is a factor present in a target which may affect a person’s
perception?
A) attitude
B) motive
C) interest
D) novelty
E) experience
Rachel Hartley is a former top management graduate student who now works as a
project manager at a retail firm. However, in spite of her strong educational
background, she often finds it difficult to manage her team efficiently. She is not able to
understand her team’s emotions when they feel frustrated with a work challenge or
when they need appreciation for a job well done. Which of the following does Hartley
suffer from?
A) downing effect
B) low emotional dissonance
C) depressive realism
D) low cognitive dissonance
E) low emotional intelligence
A process of making decisions by constructing simplified models that extract the
essential features from problems without capturing all their complexity is known as
________.
A) optimal decision making
B) intuitive decision making
C) bounded rationality
D) active selection
E) incremental decision making
During a negotiation, making an initial offer leads to the ________ bias.
A) self-serving
B) framing
C) attributional
D) anchoring
E) belief
According to the Big Five model, a highly conscientious person is most likely to be
________.
A) distracted, disorganized, and unreliable
B) calm, self-confident, and secure
C) cold, disagreeable, and antagonistic
D) responsible, organized, and dependable
E) reserved, timid, and quiet
A team consists of employees from the same department who meet for a few hours each
week to discuss ways of improving the work environment but they do not have the
authority to unilaterally implement any of their suggestions. This is most likely to be
a(n) ________ team.
A) cross-functional
B) virtual
C) self-managed work
D) problem-solving
E) independent
Dennis Galvan works as a campaigner at Green Earth, an environmental organization.
Every month, his organization arranges a team outing where they indulge in football
and other team-building activities. The human resource department ensures that there
are regular interactions between employees through team dinners and cultural events.
According to the information given in this case, which of the following is most likely to
be the reason for Galvan’s high level of satisfaction toward his job?
A) salary packaging
B) promotion and growth
C) constructive dismissal
D) social context
E) profile of work
With reference to John Holland’s personality-job fit theory, people belonging to the
________ type prefer verbal activities in which there are opportunities to influence
others and attain powers.
A) realistic
B) conventional
C) artistic
D) enterprising
E) investigative
The basis by which jobs are grouped is called ________.
A) social clustering
B) span of control
C) work specialization
D) centralization
E) departmentalization
According to the status characteristics theory, what are the three sources of status?
Explain the meaning of Big Data and discuss how its availability has transformed the
bookselling industry.
How would you relate skill variety, job rotation, and skill-based pay?
What is servant leadership?
How are the management functions of planning, organizing, and leading different from
one another? Explain.
What are the various dimensions of the job characteristics model?