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An orientation program for new employees is an informal process.
a. True
b. False
Under the Scanlon plan or Improshare program, psychological ownership can play a
stronger role than financial ownershipin employee performance.
a. True
b. False
Measures of turnover costs do NOT include:
a. separation costs.
b. employee turnover costs.
c. replacement costs.
d. training program costs.
Trainees should not practice their job tasks until after the training program is complete.
a. True
b. False
Essentially, the United States has a monopoly on international business.
a. True
b. False
A peer-review board consists of:
a. an equal number of employee representatives and management appointees.
b. managers above the level of the supervisor whose decision is being appealed.
c. employees at the same level as the appealing employee.
d. managers, subordinates, and a number of unbiased third-party participants who do
not work for the employer.
Which of the following is a performance appraisal approach designed to measure how
frequently employees exhibit certain behaviors?
a. Management by objectives
b. Behaviorally anchored rating scale
c. Behavior observation scale
d. Trait scale
The Civil Rights Act of 1991 states that employees who are sent abroad towork for
U.S.-based companies are protected by U.S. antidiscrimination legislationgoverning age
and disability and Title VII of the Civil Rights Act of 1964.
a. True
b. False
In light of recent court rulings, HR managers suggest that performance evaluations
should meet all of the following legal guidelines EXCEPT:
a. performance ratings must be job-related.
b. employees must beprovided with clear, written job standards in advance of
theirevaluations.
c. performance evaluation should rarely be tied to compensation decisions.
d. supervisors should be trained to use the evaluation form correctly.
_____ of the fifty U.S. states maintain an employment agency that administers its
unemployment insurance program.
a. A few
b. About half
c. The majority
d. All
The three different types of training needs assessment are organizational analysis, task
analysis, and person analysis.
a. True
b. False
The requirements for federal contractors to take steps to ensure a drug-free workplace is
found in:
a. the Occupational Safety and Health Act.
b. the Drug-Free Workplace Act.
c. the Executive Order 11246.
d. the Toxic Substances Control Act.
To obtain employee input regarding benefits packages, employers often use:
a. performance appraisals.
b. psychological tests.
c. union reports.
d. opinion surveys.
A _____ marks the end of promotions.
a. content plateau
b. structural plateau
c. life plateau
d. sabbatical plateau
Profit sharing refers to any procedure by which an employer pays employees:
a. an incentive based on their merit.
b. an incentive based on labor cost savings.
c. a bonus based on the overall productivity of their particular work group.
d. current or deferred sums based on the organization's financial performance.
Adverse impact refers to the unintentional rejection foremployment, placement, or
promotion of a significantly higher percentage of membersof a protected class when
compared with members of nonprotected classes.
a. True
b. False
In an organizational setting, discipline should be viewed as a way of correcting poor
performance rather than as a punishment.
a. True
b. False
