According to Hackman and Oldham’s job characteristics model, which of the following
employees are more likely to be satisfied and to perform at a high level?
A. Those who work under close supervision
B. Those who work in rigid organizational structures
C. Those who work in organizations where authority is centralized
D. Those who work in total seclusion
E. Those who are responsible for their work outcomes
While demands are why a person wants something, interests are what the person wants.
A. True
B. False
Which of the following can be defined as the set of values and the norms of behavior
which are approved or sanctioned by a particular society?
A. National culture
B. Social stratification
C. Cultural pluralism
D. Organizational culture
E. Social structure
A job applicant is interviewed multiple times by different interviewers. In each case, it
was found that the interviewers drew similar conclusions about the applicant. This
indicates the interview process has high _____.
A. validity
B. reliability
C. flexibility
D. affability
E. complexity
Which of the following statements indicates that Megabytes Inc. has implemented an
organic structure?
A. At Megabytes, employees are discouraged from taking up more responsibilities.
B. At Megabytes, forming of cross-departmental or functional teams is discouraged.
C. At Megabytes, employees are closely supervised and follow well-defined rules.
D. At Megabytes, emphasis is placed on strict discipline and order.
E. At Megabytes, authority is decentralized to middle and first-line managers.
Assessing the need for change calls for two important activities: recognizing that there
is a problem and identifying its source.
A. True
B. False
Which of the following is an example of the means by which the degree of
responsibility workers have over their jobs can be increased?
A. Encouraging workers to stick to the established method of doing the job
B. Allowing workers to monitor and measure their own performance
C. Encouraging workers to hone their current skills rather than develop new skills
D. Giving workers detailed instructions about how to do their work
E. Encouraging workers to turn to their superiors when faced with unexpected
situations
In which of the following managerial tasks do managers select appropriate goals for the
organization?
A. Organizing
B. Leading
C. Planning
D. Controlling
E. Restructuring
_____ are individuals who pursue causes such as reducing poverty, increasing literacy,
protecting the natural environment, or reducing substance abuse.
A. Social entrepreneurs
B. Intrapreneurs
C. Product champions
D. Skunkwork specialists
E. Devil’s advocates
A manager who is organized and self-disciplined is _____.
A. high on conscientiousness
B. low on competence
C. low on perseverance
D. high on negligence
E. low on determination
Which of the following approaches is characterized with the highest degree of social
responsibility?
A. Accommodative
B. Proactive
C. Defensive
D. Obstructionist
E. Offensive