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Fiedler's contingency model suggests that:
A. identifyingthe personality traits of leaders is the only way to understand effective
leadership.
B. the situation or context within which leadership occurs is irrelevant when studying
effective leaders.
C. if a leader is effective in one situation, hecan be effective in all other situations.
D. leadership styles are enduring characteristics; they cannot be changed or adjusted.
E. identifyingthe behavioral traits of leaders is the only way to understand effective
leadership.
New employees in an organization are sometimes put through a training period where
they are familiarized with the organization as a whole. This process is also called
_____.
A. organizational facilitation
B. organizational socialization
C. organizational attribution
D. organizational enhancement
E. organizational commitment
Kevin noticed that Derek, an automotive technician at his repair shop,was getting bored
of repeatedly performing the lone task of changing oil, so Kevin assigned him the
additional duty of fixing tires. This is an example of _____.
A. job simplification
B. job enrichment
C. job enlargement
D. span of control
E. task analyzability
_____ considers how managers can ensure that organization members focus their inputs
in the direction of high performance and the achievement of organizational targets.
A. Goal-setting theory
B. ERG theory
C. Three-needstheory
D. Operant conditioning theory
E. Motivator-hygiene theory
The act that made it legal for workers to organize into unions was the _____.
A. Fair Labor Standards Act
B. Civil Rights Act
C. National Labor Relations Act
D. Occupational Safety and Health Act
E. Equal Employment Opportunity Act
Which of the following is true of managers in innovative cultures?
A. They establish clear reporting relationships with their employees.
B. They constantly monitor the progress of their employees.
C. They encourage their employees to take risks and experiment.
D. They emphasize formal top-down planning.
E. They develop a clear set of rules by which employees are expected to work.
_____ is theprocess by which a manager shares performance appraisal information with
a subordinate and develops a plan for the future development of that subordinate.
A. Training
B. Selection
C. Performance feedback
D. Recruitment
E. Job evaluation
The violation offolkways is a serious matter and is punishable by law.
A. True
B. False
Which of the following is a characteristic of transformational managers?
A. Conformity
B. Conventionality
C. Conservativeness
D. Cautiousness
E. Charisma
When tobacco companies sought to hide evidence that cigarette smoking causes lung
cancer, they were exhibiting a(n) _____ approach to social responsibility.
A. accommodative
B. proactive
C. defensive
D. obstructionist
E. offensive
Cameo Ltd., a record label company, subsequentlyentered the airline industry to expand
business. This example of a record label company entering the airline industry is an
example of _____.
A. vertical integration
B. unrelated diversification
C. related diversification
D. horizontal integration
E. concentration
Supermarket managers who use scanners at the checkout counters, which are installed
with computer software to track inventory levels of their products, are using a(n):
A. group decision-support system.
B. artificial intelligence system.
C. expert system.
D. executive-support system.
E. transaction-processing system.
Annie assigns interesting job assignments to employees based on their contribution to
the company. Which principle is Annie's action consistent with?
A. Distributive justice
B. Restorative justice
C. Environmental justice
D. Reparative justice
E. Frontier justice
