Which of the following represents the major determinants of group development and
functioning as depicted by the punctuated-equilibrium model?
A) better perspectives and patterns
B) group solidarity and collectivist goals
C) promotion of diversity
D) deadlines and time constraints
E) role perception and expectation
Anna Jonas owns a manufacturing firm in Indonesia and strongly believes that it is
important that workers’ rights be respected. However, because of the recent economic
meltdown, she makes the management pay workers a wage which is below ethical
standards. In addition, the working conditions are below standards because of low
investment in safety equipment. She knows her actions are unethical but continues to do
so to avoid major losses. Jonas is most likely to be experiencing ________.
A) cognitive dissonance
B) emotional contagion
C) ethical evasion
D) self-concordance
E) positivity offset
Which of the following best describes the physical ability known as dynamic strength?
A) the ability to maintain equilibrium despite forces pulling off balance
B) the ability to coordinate the simultaneous actions of different parts of the body
C) the ability to exert muscular force repeatedly or continuously over time
D) the ability to expend a maximum of energy in one or a series of explosive acts
E) the ability to move the trunk and back muscles as far as possible
________ explains the ways in which we judge people differently, depending on the
meaning we assign to a given behavior.
A) Attribution theory
B) Equity theory
C) Object relations theory
D) Attachment theory
E) Cultural schema theory
Mike and Keith are on the same team; they work well with other people in the same
team but don’t get along with each other. This type of conflict can best be described as
________.
A) intragroup
B) bilateral
C) intergroup
D) dyadic
E) dual
________ refers to the tendency of people to draw a general impression about an
individual on the basis of a single characteristic.
A) Confirmation bias
B) Self-serving bias
C) Randomness error
D) Halo effect
E) Hindsight bias
Alex was sent to Beijing to help local managers solve the problem of growing worker
dissatisfaction at their manufacturing facility located in the city. As part of his visit, he
decided to have a town hall meeting with the workers to understand the problems that
they were facing and the reasons for their discontent. The turnout at the meeting was
substantial; however, when asked for their opinions and suggestions, the crowd fell
silent. As a result, Alex was unable to determine the reason for employee
dissatisfaction. Which of the following, if true, best explains this situation?
A) A small portion of the workers at the facility belong to the baby boomers generation.
B) There is an unequal distribution of power in the company.
C) The employees are genuinely concerned about improving their lot.
D) Alex was sent to Beijing as he was one of the few employees who were conversant
in the local language.
E) On previous occasions, the company has yielded to employee demands.
Which of the following dimensions of trust is defined as an individual’s technical and
interpersonal knowledge and skills?
A) integrity
B) ability
C) propensity
D) reflexivity
E) complexity
Which of the following statements is not true regarding multiteam systems?
A) They are used to offset the problems associated with adding more members to an
existing team.
B) They are collections of two or more independent teams that share a superordinate
goal.
C) They are effectively teams of teams.
D) They are more successful when they have boundary spanners.
E) They perform better when lines of communication are restricted.
Which of the following statements best describes the difference between organizational
culture and job satisfaction?
A) Job satisfaction depends upon the level of “power distance” in the country, but
organizational culture does not.
B) Organizational culture is static, whereas job satisfaction is dynamic.
C) Job satisfaction is immeasurable, whereas organizational culture is measurable.
D) Organizational culture is descriptive, whereas job satisfaction is evaluative.
E) Job satisfaction depends on the structure of the organization, but organizational
culture does not.
Which of the following is the major drawback of job sharing from management’s
perspective?
A) increase in supervisory workload
B) increased costs for providing supporting infrastructure (such as desk and computer)
to two employees instead of one
C) difficulty in finding compatible partners
D) difficulty in designing the reward structure
E) difficulty in coordinating schedules
Biozone provides its employees career counseling, skills workshops, and networking
sessions. This work-life initiative used by Biozone falls under the category of
________.
A) direct services
B) time based strategies
C) information based strategies
D) money-based strategies
E) culture-change strategies
Which of these five employees is most likely to be suitable for a new assignment that
involves a high degree of personal responsibility and feedback?
A) Joe
B) Mary
C) Tim
D) Sarah
E) Doug
Recent studies show ________.
A) the line between work and non-work is becoming less blurred
B) most employees are achieving a better work-life balance
C) money and recognition define career success above all else
D) the majority of men and women rank autonomy as the number one indicator of
career success
E) attaining a balance between personal life and work is a primary career goal
Organizations following a(n) ________ strategy try to both minimize risk and
maximize opportunity for profit, moving into new products or new markets only after
innovators have proven their viability.
A) innovation
B) cost-cutting
C) imitation
D) organic
E) mechanistic
Which of the following is most likely to be a characteristic of disengaged employees?
A) They feel a deep connection for their organization.
B) They have a sense of passion for their work.
C) They have the lowest levels of turnover.
D) They put in time but give no attention to their work.
E) They proactively take up responsibilities.
Using covert influence to overcome resistance to change is called ________.
A) negotiation
B) conciliation
C) education
D) coercion
E) manipulation
The human resource department of Palmer Inc. is aiming to understand the degree of
employee engagement in the organization. Which of the following statements would
best help them in the process?
A) Do you believe in the organization’s five-year plan?
B) Do you believe the organization is concerned about your well-being?
C) Do you enjoy your everyday tasks and achieving project milestones?
D) Do you feel the organization values your work?
E) Do you agree with the organization’s stand on sustainable work practices?
With reference to John Holland’s personality-job fit theory, people belonging to the
realistic type will be most suitable for the job of a(n) ________.
A) economist
B) teacher
C) mechanic
D) lawyer
E) biologist