Nursing Chapter 20 What did the NAM recognize as it was developing the Quality

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subject Authors Anita Finkelman

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Leadership and Management for Nurses, 3e (Finkelman)
Chapter 20 Staff Education to Meet Health Professions Core Competencies and Improve
1) The Health Professions Education report indicates change is needed in healthcare professions
education. What are the core competencies the report identifies?
1. Utilize informatics.
2. Provide patient-centered care.
3. Demonstrate leadership.
4. Work in interprofessional teams.
5. Communicate clearly.
2) What is unique about the NAM approach to healthcare professions education?
1. Focus is on medical education
2. Focus is on all healthcare professions
3. Focus is on nursing education
4. Focus is on continuing education
3) What did the NAM recognize as it was developing the Quality Chasm series of reports on
1. Healthcare quality must consider staff competency.
2. Nursing education is meeting the practice needs.
3. Interprofessional education is effective.
4. Continuing education meets the five core healthcare professions competencies.
4) The 2008 American Association of Colleges of Nursing (AACN) edition of The Essentials of
Baccalaureate Education for Professional Nursing Practice is best described as supporting
which of the following statements in its Essentials to be met by its accredited schools of nursing
with BSN programs?
1. Leadership is needed to support quality, safe care.
2. Nursing education requires major changes.
3. Knowledge and skills support leadership and quality safe care.
4. Provide quality safe care.
5) What is the core concern of the ANA staff development standards?
1. Set academic standards for nursing education.
2. Provision of quality care in healthcare organizations.
3. Provide staff development requirements.
4. Provide protection of the public and provision of quality care.
6) What is at the center of the ANA Nursing Professional Development Specialist Practice
1. Evidence-based practice
2. Nursing process
3. Leadership
4. Evaluation
7) You are orienting a new nursing professional development specialist to the position. How best
would you describe the ANA and National Staff Development Organization's Standards of
Nursing Professional Development?
1. The standards cover assessment, outcomes, planning, implementation, and evaluation.
2. The standards tell us specifically what we need to do and how to meet these requirements in
our department and as nursing professional development specialist.
3. The standards describe quality care and needs.
4. The standards provide guidelines for staff development functions and professional issues of
staff development specialists.
8) A new Chief Nursing Executive has joined the hospital. He is meeting with the nurse
management staff to discuss staff education. Which of the following is the best approach to take
when organizing staff education within a healthcare organization?
1. Inform nurse managers that staff education will be centralized into a division within the
nursing department as this is how it was done where he worked in past.
2. Set up plan for units that want to handle their own staff education to do so.
3. Inform the management group that he is their representative to the CEO to develop staff
education for the staff.
4. Hire a director of nursing education and then work on organization.
9) As Director of Nursing Education, you are often asked to respond to change. For example, a
new policy is not working well and you are told to do something to fix this. What is the best
response you could give to this request?
1. I will move forward based on the information you have just given me that the policy is not
being followed. A plan for staff education on the policy will be implemented this month.
2. I will look into the problem. After I have some data, analyze the issues, talk to nurse
managers, staff, and other stakeholders, I will then develop and response. If staff education is
needed, I will plan this.
3. I will ask the nurse managers in the four units that use this policy the most to identify specific
staff who have not used the policy, and to meet with them to correct this.
4. I will ask the Policy and Procedure Committee to take are of the problem.
10) What is the first step in the staff nursing education process?
1. Clearly stating the problem
2. Needs analysis
3. Budget development
4. Marketing the educational offering
11) Which of the following statements best describe orientation? Select all that apply.
1. All new staff in a healthcare organization should attend orientation.
2. Nurse residents do not need orientation, as they are in a residency program.
3. Orientee feedback should be routinely surveyed.
4. Staff transferring to new unit or position do not need orientation.
5. Orientation should be organized and include general and unit specific content and learning
12) What is the newest trend in continuing education?
1. Clinically based continuing education
2. Continuing education that is required for licensure
3. Development of interprofessional continuing education
4. Continuing education best offered in face-to-face format
13) What should be included in general orientation? Select all that apply.
1. Human resource services and policies
2. Communication systems and guidelines
3. Working with clinical team in intensive care unit
4. Developing your initial works schedule
5. The organization vision, mission, and goals
14) You are explaining interprofessional education (IPE) to your staff. Which statement would
best describe IPE?
1. IPE is concerned with interprofessional relationships.
2. IPE is easy to provide and should be provided to all staff.
3. Multidisplinary and interprofessional are the same when considering education.
4. IPE considers both individual profession competencies and interprofessional competencies.
15) How is continuing education credit for healthcare professions currently provided?
1. One source for all healthcare professions
2. Multiple methods focused on multiple healthcare professions
3. Credit provided by academic institutions
4. Government provides continuing education credit.
16) What is a major recommendation of the Advisory Committee on Interdisciplinary,
Community-Based Linkages (ACICBL)? Select all that apply.
1. Greater use of e-learning for continuing education
2. Continuing professional development is a term used by physicians.
3. Greater government funding to support CPD is needed.
4. There is adequate funding of faculty training for distance education.
5. NAM core competencies should be included in CPD.
17) What does the Transition-to-Practice Model tie to safety?
1. Workforce orientation
2. Preceptor nurse relationship
3. Use of clinical reasoning
4. Feedback
18) What was not considered to be a major problem when the National Council of State Boards
of Nursing developed the Transition-to-Practice Model?
1. New nurses care for sicker patients in complex settings.
2. New nurses feel increased stress levels.
3. Nationally, recruitment has remained the same due to changes in the nursing shortage.
4. One-quarter of new nurses leave their positions in the first year post-graduation.
19) What does The Future of Nursing report recommend about nurse residency programs? Select
all that apply.
1. Healthcare organizations should offer nurse residency programs.
2. Funding of nurse residency programs should remain the same.
3. State boards of nursing should support the use of nurse residency programs.
4. Nurse residency programs are focused on new graduates of pre-licensure programs.
5. HHS should transfer money allocated to diploma nursing programs to nurse residency
20) What would not be found in a budget for staff development department?
1. Office supplies
2. Quality improvement data collection
3. Marketing expenses
4. Staff development specialists' salaries and benefits
21) What is the common length of the typical nurse residency program?
1. One month
2. Six months
3. Twelve months
4. Eighteen months
22) As Director of Nursing Education in a large hospital, you are working with nurse managers
and your staff development specialists to update the policy on staff attending conferences so that
is more effective policy and attendance is increased. What might you include in this policy?
Select all that apply.
1. Specify criteria for staff to receive fees and/or time off.
2. Require staff who attend (receiving conference fee and/or time off) to present to staff after the
3. Specify the procedure for applying time off and/or fees to attend a conference and time line.
4. Recognize the continuing education is an individual professional obligation and thus
conference fees will not be provided.
5. The same policy should then be applied to staff in academic programs.
23) What would a nursing education division include in its annual evaluation of the division?
1. Number and type of staff who attend specific programs
2. Cost per educational program
3. Nursing quality improvement data
4. Attendee/participant feedback related to program and outcomes
5. List of equipment and supplies used
24) The ANA and National Nursing Staff Development Organization model of nursing
professional development specialist practice identifies inputs, throughputs, and outputs. What is
included as the throughputs?
1. Career development and role transition
2. The learner
3. Change and learning
4. Nursing professional development specialist

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