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Whenever Lisa goes to the warehouse to pick up time sheets, she is confronted with
whistles and lewd comments from male co-workers, both of which make her
uncomfortable. What type of environment is this?
A. Whistle-blowing environment
B. Salience environment
C. Quid pro quo environment
D. Hostile work environment
E. Accommodative environment
Organizational design remains consistent across all organizations.
A. True
B. False.
Low rivalry results in a task environment where competitive pressures are intense and
managers have few opportunities to acquire the resources they need to make their
organizations effective.
A. True
B. False
_____ is the performance gain caused by two or more departments coordinating their
efforts.
A. Synergy
B. Entropy
C. Esprit de corps
D. Order
E. Equity
When managers rely too much on rules to solve problems, their behavior becomes
inflexible.
A. True
B. False
_____ are used in situations in which programmed decision making is appropriate.
A. Single-use plans
B. Functional plans
C. Rolling plans
D. Scenario plans
E. Standing plans
First-line managers are unlikely to be affected by restructuring.
A. True
B. False
Which of the following structures isthe most flexible?
A. Functional structure
B. Product structure
C. Market structure
D. Geographic structure
E. Matrix structure
Different strategies need different organizational structures and cultures.
A. True
B. False.
A team whose members work face-to-face and have the expertise and experience
needed to develop new products is calleda(n) _____.
A. top-management team
B. informal team
C. research and development team
D. interest group
E. virtual team
In which of the following types of organizational structures are employees referred to as
two-boss employees?
A. Product structure
B. Matrix structure
C. Geographic structure
D. Functional structure
E. Divisional structure
The administrative modeldeveloped by March and Simon fails to explain why decision
making is always an inherently uncertain and risky process.
A. True
B. False
The pathways along which information flows in groups and teams and throughout an
organization are called communication networks.
A. True
B. False
Which of the following factors increase(s) group cohesiveness?
A. Significantly large group size
B. Effectively managed diversity
C. Elimination of competition among groups
D. Low level of participation within groups
E. Lack of success and poor performances by teams
An important characteristic of management by objectives is its nonparticipatory nature.
A. True
B. False
Entering a new industry or buying a company in a new industry that is not related in
any way to an organization's current businesses or industries is called unrelated
diversification.
A. True
B. False
According to Henri Fayol, discipline refers to:
A. the ability to act on one's own without direction from a superior.
B. shared feelings of comradeship, enthusiasm, or devotion to a common cause among
members of a group.
C. the justice, impartiality, and fairness to which all organizational members are
entitled.
D. the methodical arrangement of positions to provide the organization with the greatest
benefit and to provide employees with career opportunities.
E. Stability of tenure of personnel
