Which of the followingtypes of controls do managers use during the output stage of
transforming raw materials into finished goods?
A. Behavioral control
B. Concurrent control
C. Bureaucratic control
D. Feedforward control
E. Feedback control
In the communication process, the feedback phase is initiated by the _____.
A. decoder
B. original sender
C. messenger
D. receiver
E. encoder
Which of the following statements supports the fact that Candlewick Inc. operates in a
task environment with a high barrier to entry?
A. The task environment within which Candlewick Inc. operates is inexpensive to enter.
B. Candlewick Inc. is able to sell its products easily, even though they are overpriced.
C. Candlewick Inc. has many competitors and faces challenges from them frequently.
D. The task environment within which Candlewick Inc. operates is easy to enter.
E. Candlewick Inc. is unable to obtain customers, despite the excellent quality of its
products.
With bottom-up change, the emphasis is on making the changes quickly and dealing
with problems as they arise; it is revolutionary in nature.
A. True
B. False
Which of the following is an element of linguistic style?
A. Body language
B. Facial expression
C. Postures
D. Gestures
E. Tone of voice
Corey has been looking at several alternative locations for his new facility and performs
a cost-benefit analysis in order to determine the net financial payoff of each location.
Which criterion of decision making is Corey focusing on?
A. Economic feasibility
B. Practicality
C. Ethicalness
D. Legality
E. Functionality
Which principle dictates that managers should receive a raise in pay based upon their
contributions to the organization, and not based on their gender?
A. Restorative justice
B. Reparative justice
C. Distributive justice
D. Frontier justice
E. Spatial justice
Which of the following is more likely to be true for an organization that has a highly
skilled workforce?
A. The structure of the organization inclines more toward being mechanistic in nature.
B. Authority is concentrated at the top of the organizational hierarchy.
C. Employees are guided and governed by strict rules, SOPs, and norms.
D. Employees are closed monitored by their supervisors.
E. The organizational culture is based on values that foster employee autonomy.
_____ refers to a manager’s evaluation of a subordinate’s job performance and her
contributions to the organization.
A. Monitoring
B. Invigilating
C. Validating
D. Performance training
E. Performance appraisal
A business plan that is updated every year, depending on the changes in the
organization and in the external environment that have taken place in the previous year,
is known as a rolling plan.
A. True
B. False
The need for affiliation is the extent to which an individual has a strong desire to
perform challenging tasks well and to meet personal standards for excellence.
A. True
B. False
Behaviors are typically easier to measure than outputs because they are more tangible
and objective.
A. True
B. False
A committee of managers from different functions or divisions who meet tosolve a
specific, mutual problem is called a:
A. Self-managed team
B. Virtual team
C. Fundamental team
D. Task force
E. Product team structure
Managers often engage in organizational politics to resolve conflicts in their favor.
A. True
B. False
Programmed decision making is a(n) ______ process.
A. novel
B. routine
C. intuitive
D. unusual
E. creative