D&B Designs has been in the landscape design business in Pleasantville for the past
twenty years. As the “first mover” in the market, the company has built a strong market
share over the years and is the best-known firm in the area. The company strength
increased steadily, and now stands at fifty employees. Which of the following, if true,
would make the company’s business environment more uncertain?
A) Homeowners in the area take pride in their gardens and are avid do-it-yourself
gardeners.
B) Demand for landscaping services dips every autumn and winter.
C) A long-time competitor quit the landscape design business last year.
D) Zoning laws in the area change as each new city council comes into power.
The top managers of the corporation are meeting to discuss how they will compete in
their chosen markets and how they will attract and satisfy customers. These managers
are discussing ________.
A) the business model
B) strategy
C) their competitive advantage
D) core competencies
In the BCG matrix, a ________ has a low anticipated growth rate and a low market
share.
A) question mark
B) cash cow
C) dog
D) star
Managers are assumed to use ________ if they make logical and consistent choices to
maximize value.
A) rational decision making
B) intuitive decision making
C) bounded rationality
D) evidence-based management
Several neurologists were confounded by a patient’s lack of response to traditional
treatment. One of them went to a special Web site just for medical personnel to see if
others had encountered this problem and whether there was a different method to try.
The neurologist was a member of ________.
A) a project team
B) a task force
C) a community of practice
D) a virtual team
________ has been described as the shared values, principles, traditions, and ways of
doing things that influence the way organization members act.
A) Corporate hierarchy
B) Business configuration
C) Organization culture
D) Industrial psychology
Fraudulent filing of expense reports is an example of ________.
A) employee theft
B) workplace piracy
C) workplace violence
D) privacy intrusion
Clay is the person employees go to when they are to receive special recognition. Clay
holds ________ power.
A) reward
B) legitimate
C) coercive
D) referent
________ is the process of introducing a new employee to his/her job and the
organization.
A) Orientation
B) Selection
C) Staffing
D) Communicating
Alfredo believes that the CEO is no better than the janitor of the organization and
neither should receive preferential treatment. Using the GLOBE model, what can we
infer about Alfredo’s culture?
A) Alfredo’s culture is high in power distance.
B) Alfredo’s culture is high in assertiveness.
C) Alfredo’s culture is low in low in humane orientation.
D) Alfredo’s culture is low in power distance.
According to the Big Five Model of personality, a person who has a wide range of
interests and is imaginative, fascinated with novelty, artistically sensitive, and
intellectual is described as ________.
A) conscientious
B) extraverted
C) emotionally stable
D) open to experience
Factors that have been found to be linked to workplace violence include ________.
A) too much caffeine
B) employee stress
C) poor employee diet
D) poor personal hygiene
Soon after Jeff was hired as a company accountant, his company developed corporate
programs to help improve self-confidence and qualifications of diverse employees so
they could “fit in.” During which period of time did Jeff start working for his
employers?
A) new millennium
B) 1960s to 1970s
C) early 1980s
D) late 1980s to late 1990s
In a ________ structure, no clear chain of command exists.
A) team
B) project
C) matrix
D) traditional
The employees of a firm’s R&D wing and sales and marketing department were asked
to form teams. Within these teams, the members from R&D were required to explain
the features of the new products in detail to the employees of the sales and marketing
department. This helped the sales and marketing team to promote the company’s
products better. This an example of the use of ________.
A) cross-functional teams
B) task forces
C) communities of practice
D) cross-cultural teams