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Criterion deficiency occurs when performance standards focus on a single criterion and
exclude other important but less quantifiable performance dimensions.
a. True
b. False
Standard hour plans are popular in service departments in automobile dealerships.
a. True
b. False
When employees receive a certain rate for each unit produced, they are working under
the _____ incentive plan.
a. differential piece rate
b. standard piece rate
c. straight piecework
d. individual rate pay
Strategic compensation is the compensation of employees in ways that enhance
motivation and growth while concurrently aligning their efforts with the goals of the
organization.
a. True
b. False
It is recommended that a diagnosis of poor employee performance focus on all of the
following EXCEPT:
a. skill.
b. personality.
c. effort.
d. external conditions.
The effectiveness of the essay method is affected by the rater's writing skills.
a. True
b. False
Services that are offered to employees who are constantly transferred to different
locations are known as:
a. outplacement services.
b. relocation services.
c. advisory services.
d. adjustment services.
An organizational structure:
a. lays out the route that the organization will take in the future to increase absenteeism.
b. is the framework in which activities of employees are coordinated.
c. is the formal procedure that governs every day activity.
d. is used to increase employee turnover rate.
Equal employment opportunity refers to actions required of employers to correct past
discrimination against minorities.
a. True
b. False
The term business unionism can be applied to the goals of the American labor
organizations.
a. True
b. False
Which of the following is NOT under the jurisdiction of the Civil Rights Act of 1964?
a. State and local governments
b. Private and public employment agencies
c. Private educational institutions
d. Private employers in interstate commerce with less than ten employees
Which of the following is NOT a method that employers commonly use to
communicate benefits to employees?
a. Brochures
b. Word-of-mouth
c. Social media
d. Blogs
Long-term incentive plans in which rights are granted to executives to purchase shares
of their company's stock at a fixed price for a fixed period of time are known as:
a. stock options.
b. stock grants.
c. restricted stocks.
d. performance shares.
Skill variety refers to:
a. the degree to which a job entails a variety of different activities, requiring the use of
different skills and talents.
b. the degree to which a job requires completion of an identifiable piece of work with a
visible outcome.
c. the degree to which a job has impact on the work of other people.
d. the degree to which a job provides independence and discretion to an individual in
scheduling the work and determining the procedures to use.
HR managers can establish personal credibility by developing good relationships with
people both internal and external to a firm.
a. True
b. False
Which of the following is an individual type of incentive plan?
a. Improshare
b. Lump sum merit pay
c. Stock options
d. Employee stock ownership plans
_____ are labor organizations that represent various groups of professional and
white-collaremployees in labor management relations.
a. Craft unions
b. Industrial unions
c. Employee associations
d. Management clubs
Explain the different forms of sexual harassment as recognized by the EEOC.
Compare and contrast the advantages of internal and external sources of recruitment.
Compare and contrast the risks to the employee in regard to defined-contribution and
defined-benefit pension plans.
Compare and contrast the two general types of stress. Include an example of each.
What can managers do to improve the effectiveness of external recruitment?
What are some of the key competencies needed by HR Managers to become full
business partners?
Explain the PROPER method of on-the-job training.
