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A company with a stability strategy will plan to dramatically increase market share in a
highly competitive market.
Fiedler concluded that task-oriented leaders tended to perform better in favorable
situations and worse in unfavorable situations.
Autonomy on the job tends to increase stress.
Production data is shown for the number of hours required per unit for the Running and
Soccer versions of Streaks, custom made athletic shoes. Using linear programming, if
running shoes are represented by R and soccer shoes by S, the expression $16R + $20S
is equal to the maximum profit that can be made.
Sharing information is part of the coordination and collaboration requirement for
successful value chain management.
Employees in a value chain management organization must be flexible.
Employee empowerment has little effect on an organization's profits or productivity.
When work specialization originally began to be implemented early in the twentieth
century, employee productivity initially rose.
The original ideas about organizational design formulated by Fayol and Weber are now
largely obsolete.
A group of five working collectively would be certain to outproduce five workers
working individually.
When inputs are turned into goods and services, value is created.
The fundamental attribution error states that individuals tend to overestimate the
influence of external factors in others.
Maslow's empirical studies provided substantial proof of the validity of his hierarchical
model.
Which statement is true of Fortune 500 companies?
A) Half have 100 percent of their employees on teams.
B) 100 percent have half of their employees on teams.
C) 80 percent have half of their employees on teams.
D) Half have 80 percent of their employees on teams.
Few people are ever selected for a job without this.
A) taking a written test
B) undergoing an interview
C) taking a performance-simulation test
D) taking a physical test
McDonald's recently made productivity gains by cutting the ________.
A) wages of workers
B) weight of an order of French fries
C) time workers were trained
D) time it takes to make French fries
Structured problems are ________.
A) ambiguous
B) undefined and vague
C) clear and straightforward
D) incomplete
During the fourth and final step of the planning and organizing phase of an
entrepreneurial venture, this is accomplished.
A) selecting a legal business organization form
B) stating a mission
C) selecting an organizational design
D) creating a business plan
It is easier to see the transformation process at work in manufacturing organizations
than in service organizations because manufacturing organizations ________.
A) produce goods and services
B) turn inputs into outputs
C) turn inputs into physical and nonphysical products
D) produce physical goods
What is a recognized way for a manager to motivate low-skilled, minimum-wage
employees?
A) music in the workplace
B) employee recognition programs
C) threaten low-performing employees with losing their jobs
D) employee peer groups
Which set of skills would you expect the President of the United States to be least in
need of?
A) interpersonal
B) political
C) conceptual
D) technical
Four conditions influence the content of an encoded message: the skills, attitudes,
knowledge, and ________ of the sender.
A) social-cultural system
B) environmental conditions
C) volume
D) political conditions
Competitive advantages for a high-prestige, premium coffee franchise like Starbucks
are likely to include all of the following EXCEPT ________.
A) high quality
B) lowest prices
C) well-trained employees
D) pleasant venues
According to Herzberg, the opposite of the state of being satisfied is ________.
A) the opposite of dissatisfied
B) not satisfied
C) an extrinsic factor
D) the opposite of intrinsic
What we call job specialization today was termed this in the eighteenth century.
A) hierarchy
B) job sharing
C) division of work
D) division of labor
This is the most important factor in determining how much pay an employee receives.
A) education level
B) experience
C) the type of job the employee has
D) the amount of time and effort the employee puts into the job
