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Neural networks outperform expert systems in uncovering ________.
A) credit card fraud
B) false positives for pregnancy
C) potential credit card customers
D) credit problems in bank mortgages
The first three steps of the strategic management process involve ________ strategies.
A) planning
B) implementing
C) evaluating
D) identifying
A person who satisfices fails to ________.
A) maximize his or her decision
B) understand his or her position
C) accept the truth of a situation
D) make any kind of decision
In the Six Sigma system, this is the highest level of quality.
A) Zero Sigma
B) One Sigma
C) Four Sigma
D) Six Sigma
Fayol's principle of ________ states that an employee in an organization should answer
to only one superior.
A) authority
B) unity of command
C) equity
D) centralization
When dealing with international organizations, managers must be ________ in order to
accommodate the managing styles of different cultures.
A) as flexible as possible
B) as inflexible as possible
C) as strict as possible
D) as thorough
After carefully examining the architect's plans yesterday, today Wendy has decided that
she loves the new design. Which component of forming an attitude did she carry out
today?
A) cognitive
B) affective
C) behavioral
D) informational
An innovative organization needs to tolerate ________ because creative ideas
sometimes seem foolish at first.
A) mismanagement
B) the impractical
C) conflict
D) inefficiency
For addressing the hardships accompanying unemployment, this is an example of
immediate corrective action.
A) a job training program
B) food stamps
C) a task force to see why jobs were lost
D) a job placement agency
A key to dealing with stress is to recognize that all stress ________.
A) leads to dysfunctional work behavior
B) can be eliminated from an employee's life
C) cannot be eliminated from an employee's life
D) originates on the job
To use a physical test as a selection device, a company must demonstrate that
________.
A) physical ability is related to job performance
B) the test is fair
C) the test is reliable
D) the test does not discriminate against people with physical disabilities
New York mayor Michael Bloomberg's proposed ban on supersized sugary drinks is
reflective of which external organizational issue?
A) the increasing power of Generation X's
B) the symbolic role of managers
C) the importance of stakeholders
D) the increasing economic disparity between the rich and poor
A team that is suffering attacks by managers from another division needs someone to
fulfill this team role.
A) reporter-adviser
B) controller-inspector
C) thruster-organizer
D) upholder-maintainer
An unskilled laborer has ________ a software designer.
A) no real career when compared to
B) just as much of a career as
C) more of a career when compared to
D) a much shorter career than
Which of the following is an organizational structure change?
A) the building of a new workshop
B) resentment of bosses by employees
C) a new way to package chocolate cake
D) changing who reports to whom
If a car buyer knows the inventory dealer price of the same car at different dealerships,
he or she is operating under what type of decision-making condition?
A) risk
B) uncertainty
C) certainty
D) factual
