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When an appraiser rates employees based on items on a continuum with the points
reflecting actual behaviors on a given job, this type of evaluation is called ________.
A) BARS
B) critical incident
C) graphic rating scale
D) group order ranking
E) assessment center evaluation
In a workplace, ________ involves overt threats or bullying directed at members of
specific groups of employees.
A) intimidation
B) risk aversion
C) inequity aversion
D) optimism bias
E) ambiguity aversion
Which of the following types of jobs is least likely to create stress and reduce
satisfaction?
A) jobs that make multiple and conflicting demands
B) jobs that provide a high level of feedback
C) jobs that lack clarity about the employee's duties
D) jobs that provide the employees less control over the pace of their work
E) jobs that provide a low level of variety
Which of the following will be useful in creating team players?
A) technical training
B) academic training
C) job rotation
D) cross-training
E) negotiation training
Leslie is a middle-level production manager at the California branch of ALT Corp. ALT
Corp. is an automobile manufacturing company that specializes in the manufacture of
heavy motor vehicles. Leslie's job is to supervise his assembly line employees. Leslie
has worked in this position for over four years, and he strongly believes that a
supportive leadership style is most suitable in his context. Which of the following, if
true, would strengthen Leslie's approach to leadership in this case?
A) The company has recently announced its move to diversify into manufacturing light
motor vehicles because of high profitability in that line.
B) Most of the assembly line employees are highly experienced in their jobs and
committed to Leslie.
C) With developments in technology, the company was enhancing the role of assembly
line employees with new tasks combined into natural work units.
D) The company has initiated many changes in the tasks of assembly line workers in its
attempts to refine the process of manufacturing.
E) A good proportion of the assembly line employees are new employees.
The ________ theory is also known as the social cognitive theory or the social learning
theory.
A) two-factor
B) self-determination
C) goal-setting
D) self-efficacy
E) reinforcement
Lesley Torres is a project manager for the campaign €Action against Deforestation in
Indonesia.€ She recently faced a glitch when the campaign could not be launched
publicly according to schedule. Torres monitored the schedule to find the cause of the
delay before speeding up the implementation process by allocating more members for
the implementation phase. By doing this, which of the following functions is she
performing?
A) controlling
B) planning
C) formulating
D) leading
E) organizing
Which of the following is most likely to be a drawback of a virtual organization?
A) constant flux and reorganization
B) increased technology costs and decentralization
C) lack of flexibility and innovativeness
D) lack of qualified employees and poor management
E) poor communication and high degree of formalization
Work-life conflicts became noticeable in the 1980s when ________.
A) the rate of inflation started increasing
B) baby boomers' parents began to age
C) men started giving more importance to family time
D) workloads became historically heavier
E) women, with dependent children, started entering the workforce
The concept of ________ can be applied to appraisals to increase the perception that
employees are treated fairly.
A) selective evaluation
B) due process
C) multiple raters
D) selective retention
E) counterproductivity
