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By avoiding written documentation of how to operate equipment or serve customers,
employees are maximizing their expert power through non-substitutability.
Mental imagery excludes visualizing completion of a task.
The power of the CEO of an organization is not as extensive as most people realize
because their discretion is restricted.
Playing "face time" instead of working productively behind closed doors is a strategy
for gaining increased visibility at work.
Behavioral intentions represent your conscious positive or negative evaluations of the
attitude object and your motivation to engage in a particular behavior.
High internal consistency exists when most of the individual's self-perceived roles
require similar personality traits, values, and other attributes.
The urgency for change must always be initiated from a problem-oriented perspective
in order to be effective.
A supervisor uses subtle persuasion to ensure that subordinates have the motivation and
role clarity to achieve specified goals. This can be considered leadership.
Office politics flourish when resource allocation decisions are ambiguous and complex
with no formal rules.
Self-verification affects the perceptual process because employees are more likely to
remember information that is consistent with their self-concept and nonconsciously
screen out information that seems inconsistent with it.
American employees are absent from scheduled work at an alarming average of 20 days
per year.
People are consciously aware of most emotions they experience.
A low level of employee involvement occurs when employees are individual asked for
specific information but the problem is not described to them.
Distributive justice is sometimes known as a consequential principle because it focuses
on the consequences of our actions, not on how we achieve those consequences.
According to the halo effect, a supervisor's initial expectations of you influence your
behavior so that you are more likely to act consistently with those expectations in the
consequent encounters.
