Inconsistencies and bias in reward systems are often increased because of gainsharing.
Impression management is a common strategy for people trying to get ahead in the
workplace.
Many companies have fitness centers or subsidize the cost of membership at off-site
centers. This practice is intended to remove the stressor.
To learn about their progress towards goal accomplishment, employees usually prefer
feedback from supervisors and other people over nonsocial sources.
Having plenty of structure is a success factor for virtual teams.
Cooperating, coordinating, and communicating are task related characteristics of
effective team members.
Competency-based rewards pay employees based on their seniority in the organization.
Gainsharing plans appropriate only for production jobs, not for services such as medical
operations.
Effective leaders are good at expressing emotions, as well as regulating emotions in
themselves and others.
Norms about displaying or hiding your true emotions do not vary much across cultures.
Your centrality in a social network is determined by your:
A. betweenness, closeness, and degree centrality.
B. betweenness, visibility, and discretion.
C. closeness, discretion, and visibility.
D. closeness, degree centrality, and visibility.
E. visibility, discretion, and degree centrality.
A high degree of autonomy, task identity, and task significance are important conditions
for:
A. job specialization.
B. competency-based pay.
C. empowerment.
D. scientific management.
E. piece rate system.
Unfreezing refers to:
A. getting one’s own way in organizational politics.
B. ineffective management practices that discourage newcomers from staying with the
organization.
C. ensuring that the change effort is diffused to others within the organization.
D. the process of improving organizational communication.
E. producing disequilibrium between the driving and restraining forces of change.
Hogan CompanyA new employee in the finance department of the Hogan Company
prominently displays diplomas and past awards indicating his financial expertise.What
type of power is this employee most likely trying to attain?
A. Expert
B. Coercive
C. Legitimate
D. Reward
E. Referent
Which of the following are the three general strategies for coping with uncertainty?
A. Visibility, discretion, and prevention
B. Visibility, immediacy, and pervasiveness
C. Prevention, forecasting, and absorption
D. Discretion, immediacy, and prevention
E. Immediacy, forecasting, and absorption
_____ is the mostly unconscious process of organizing people and objects into
preconceived categories that are stored in our long-term memory.
A. Mental model
B. Social identification
C. Categorical thinking
D. Personal identification
E. Reinforcement theory
Which of the following active listening processes includes showing interest and
clarifying the message of the speaker?
A. Evaluating
B. Responding
C. Persuading
D. Recording
E. Sensing
BarkBark Inc. and Happy Toys Ltd.BarkBark Inc. and Happy Toys Ltd. are considering
a merger and are unsure whether their two organizations will have a difficult time with
clashing cultures. They perform a detailed diagnosis collecting and analyzing the
gathered data about the two merging companies. They identify a several overlapping
values which they feel that they can effectively meld into a cohesive new culture.What
type of cultural merge would be best in this situation?
A. integration
B. deculturation
C. assimilation
D. separation
E. incorporation
Bob’s Small BusinessBob owns a small business with 12 employees. He is anticipating
a large contract in the near future which he hopes will triple his profit and double the
number of employees he will hire. Bob has always been a very likable man and a
dependable, hard-working person. He is very worried about his ability to take on twice
as many employees and continue on a successful path.From the information provided,
which of the following best encompasses Bob’s strongest leadership competency
according to the competency perspective?
A. Self-concept
B. Integrity
C. Cognitive intelligence
D. Personality characteristics
E. Practical intelligence
Which of the following needs is the strongest according to Maslow’s needs hierarchy
theory?
A. Need for food
B. Need to socialize
C. Need for self-actualization
D. Need to be secure
E. Need for love
Which of the following theories suggests that employee motivation is influenced by
what other people contribute to and receive from the organization?
A. Expectancy theory
B. Equity theory
C. Needs-based theory
D. Need theory
E. Goal setting theory
Brooks’s Law says that adding more people to a late software project only makes it
later. This law is mainly referring to:
A. the lack of team cohesiveness.
B. the existence of process losses.
C. excessive team norms.
D. an unfriendly team environment.
E. the formation of informal teams.