Team 3 has been working together for several years, implementing modifications to the
company’s current product. None of the members of this team are at the same location.
They utilize a variety of graphic-electronic technologies to view the product onscreen in
three-dimension at each location simultaneously. Which of the following is the best way
of describing Team 3?
A) problem-solving
B) self-managed
C) virtual
D) cross-functional
Fiedler’s dimension termed ________ is the degree of confidence, trust, and respect
subordinates have for their leader.
A) leader-member relations
B) position power
C) task structure
D) leader-member exchange
“Slow down, Mary. You’re making us all look bad.” These comments likely came from
a worker concerned about ________.
A) group roles
B) group norms
C) groupthink
D) social loafing
The process of monitoring, comparing, and correcting is called ________.
A) controlling
B) planning
C) leading
D) evaluating
Sarah is using the JCM to redesign jobs for her small team of writers. After carefully
analyzing their jobs, she determines that while their jobs are high in skill variety, task
identity, task significance, and autonomy, they receive little feedback about their work.
Which of the following steps will enable Sarah to improve this aspect of their jobs?
A) adding editing and proofreading duties to their existing work
B) allowing the writers to directly conduct business with their clients
C) allowing writers to choose their topics and assignments
D) making employees responsible for executing a piece of work from start to finish
All work in project structures is performed by ________.
A) teams
B) functions
C) outside specialists
D) informal groups
The ________ role (as Mintzberg defined it) is more important for lower-level
managers than it is for either middle- or top-level managers.
A) leader
B) figurehead
C) negotiator
D) disseminator
An organization brings together members from various departments such as marketing,
accounting, human resources, and finance to form a team. This is an example of a
________ team.
A) cross-functional
B) temporary
C) specific
D) functional
In the United States a company that meets but does not exceed federal pollution control
standards and does not discriminate in hiring, promotion, and pay is generally meeting
its ________.
A) social screening requirements
B) green management requirements
C) social obligation
D) social responsibility
Which of the following is one of the main issues businesses face with their contingent
workers?
A) classifying who actually qualifies as a contingent worker
B) deciding the remuneration for contingent workers
C) allocating work resources to contingent workers
D) providing the option of a compressed workweek to contingent workers
After identifying the decision criteria that are important or relevant to resolving a
problem, the next step in the decision-making process is ________.
A) allocating weights to the criteria
B) analyzing the alternatives to solving the problem
C) reducing the number of criteria through the process of elimination
D) implementing the alternative
Downsizing is the planned elimination of ________ in an organization.
A) jobs
B) managerial hierarchy
C) cross-functional teams
D) departments
Bettina likes to know the end from the beginning. She gathers as much information as
possible before making a decision. Bettina likely lives in a culture ________.
A) with high power distance
B) with high uncertainty avoidance
C) with high future orientation
D) with high performance orientation
Max is planning to go away to college next year and is currently trying to figure out
which colleges he should apply to. He would like to major in English Literature at an
accredited liberal arts college, but is also looking for a university that offers financial
aid. In terms of the decision-making process, these represent Max’s ________.
A) problems
B) alternatives
C) decision criteria
D) heuristics
If an employee does not exhibit a desired behavior, a manager might use ________.
A) negative reinforcement to increase the recurrence of the behavior
B) shaping to guide the employee to learn the desired behavior
C) positive reinforcement by reducing the threat of a punishment
D) reflexive behavior to encourage positive results
According to the path-goal theory, directive leadership will lead to higher employee
satisfaction when there is ________ within a work group.
A) cohesiveness
B) high structure
C) substantial conflict
D) internal locus of control
Which of the following is true of written tests as a selection tool?
A) They are not very popular anymore.
B) They are relatively good predictors for supervisory positions.
C) They cannot predict job performances.
D) They are almost universally used.
Which of the following arguments on social responsibility states that there is no direct
line of responsibility for social actions?
A) dilution of purpose
B) ethical obligation
C) balance of responsibility and power
D) lack of accountability
When Beverly administers the math test to accounting clerk candidates, the average
score is 65%. But when Carol administers the same test, the score average is 83%. What
does this indicate about the test?
A) The test is valid.
B) The test is unreliable.
C) The test is poorly constructed.
D) The test is reliable