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Managers affect society directly with their decisions regarding the use of resources.
A. True
B. False
Dialectical inquiry is easier to implement than devil's advocacy to blunt the effects of
groupthink in group decision making.
A. True
B. False
Output control and behavior control are appropriate for the most important and
significant organizational activities.
A. True
B. False
The term diversity refers to differences in gender, age, socioeconomic background, and
any other characteristic that is used to distinguish between people.
A. True
B. False
When leaders are effective, their subordinates are highly motivated, committed, and
high-performing.
A. True
B. False
The human relations movement in management theory advocates that supervisors be
trained to manage subordinates in ways that elicit their cooperation and increase their
productivity.
A. True
B. False
As the manager of Taylor Construction, Scott created a policy that required all
subcontractors to submit monthly reports to show the percentage of work that was
completed by their diverse employees. This is an example of:
A. managing diversity.
B. quid pro quo.
C. affirmative action.
D. overt discrimination.
E. stereotyping.
_____ is the tendency to be highly critical of oneself and of others.
A. Agreeableness
B. Extraversion
C. Negative affectivity
D. Affiliation
E. Openness to experience
What is the most immediate and potent form of behavior control?
A. SOPs
B. An MBO system
C. Rules
D. Direct supervision
E. Bureaucracy
Lateral moves refer to job changes that entail significant changes in job responsibility
and authority.
A. True
B. False
Data are more useful to managers than information.
A. True
B. False
The disparity between the representation of women and that of men in the workforce is
extremely high.
A. True
B. False
Following an oil spill in the Gulf of Mexico, the CEO of an American petroleum
company took the responsibility for correcting the environmental damages caused by
his company. According to Mintzberg's typology, in doing so, he is performing the role
of a _____.
A. liaison
B. disturbance handler
C. monitor
D. disseminator
E. figurehead
A _____ is an Internet-based trading platform set up to connect buyers and sellers in an
industry.
A. business-to-customer commerce
B. intranet
C. group decision-support system
D. business-to-business marketplace
E. mainframe
House's path-goal theory is based on:
A. expectancy theory.
B. Maslow's hierarchy of needs.
C. equity theory.
D. Herzberg's motivator-hygiene theory.
E. McClelland's theory of needs.
In which of the following communication networks do group members communicate
with every other group member?
A. Circle network
B. Wheel network
C. All-channel network
D. Cubic network
E. Chain network
What are the different levels of management? Explain the basic responsibilities of each.
Define artificial intelligence and expert systems. List the requirements for IT to
sufficiently mimic human expertise.
Discuss the three levels of planning and their respective strategies. For an organization
of choice, give an example of a strategy that can be applied at each level.
Discuss the four conflict management strategies focused on individuals that managers
can use to reduce conflict within organizations. Give a specific business example of
how each of these strategies could be used by a manager.
Discuss the five major threats of Michael Porter's five forces model.
What arethe advantages and disadvantages of a functional organizational structure?
Discuss the advantages of using teams for innovation. What is the role of managers in
promoting innovation?
Discuss how performance appraisal and feedback contribute to the effective
management of human resources within an organization.
Discuss Hackman and Oldham's job characteristics model.
