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_____ are composed of simplistic and often inaccurate beliefs about the typical
characteristics of particular groups of people.
A. Ideals
B. Stereotypes
C. Values
D. Concepts
E. Perceptions
Which of the following is true of moods and emotions?
A. Moods last longer than emotions.
B. Emotions last longer than moods.
C. Changes in mood do not affect judgment.
D. Changes in emotion do not affect judgment.
E. Moods and emotions do not influence each other.
The attribute that affects the usefulness of information and isdetermined by the
availability of information as per requirement is called _____. Author: Could you
rephrase this question? "Availability as per requirement" is not exactly clear.
A. relevance
B. timeliness
C. quantity
D. completeness
E. quality
Authority is more likely to be exercised effectively in an organization when positions
are not arranged hierarchically.
A. True
B. False
Companies that go out of their way to learn about the needs of different stakeholders
and use organizational resources to promote their interests are using the _____
approach.
A. accommodative
B. proactive
C. defensive
D. obstructionist
E. offensive
_____ exists when group members make separate, independent contributions to group
performance.
A. Sequential task interdependence
B. Total task dependence
C. Reciprocal task interdependence
D. Simultaneous task interdependence
E. Pooled task interdependence
According to the _____ approach, companies and their managers behave legally and
ethically and try to balance the interests of different stakeholders as the need arises.
A. accommodative
B. proactive
C. defensive
D. obstructionist
E. offensive
Which of the following is the right approach to eradicating sexual harassment?
A. Investigations of sexual harassment charges must be proceeded with hurriedly.
B. Allegations of sexual harassment should be made public.
C. Looking into third-party sexual harassment allegations is not the responsibility of
managers.
D. Employees should wait sometimes before they file complaints of sexual harassment.
E. Organizations shoulddevelop and clearly communicate a sexual harassment policy.
Control by means of a comprehensive system of rules and standard operating
procedures (SOPs) is known as:
A. bureaucratic control.
B. management by objective.
C. output control.
D. clan control.
E. behavior control.
_____ values signify what an organization and its employees are trying to accomplish.
A. Instrumental
B. Terminal
C. Intrinsic
D. Nominal
E. Extrinsic
A person who isextrinsically motivated cannot be prosocially motivated at the same
time.
A. True
B. False
Control helps managers respond more effectively to customers.
A. True
B. False
Modern information systems _____ an organization's need for hierarchy and _____ its
efficiency.
A. decrease; decrease
B. decrease; increase
C. increase; increase
D. increase; decrease
E. increase; do not affect
Attaining _____ includes all the other methods of achieving competitive advantage.
A. superior efficiency
B. superior quality
C. superior innovation
D. superior responsiveness to customers
E. superior speed and flexibility
Which of the following factors played an important role in speeding up globalization?
A. The imposition of government-enforced import tariffs that protected the domestic
economy
B. The export restrictions which ensured that the people of a country had access to their
own products
C. Declining barriers to trade and investment that eased the flow of capital throughout
the world
D. The rejection of the free-trade doctrine, which increased global outsourcing
E. The fortification of trade and investment barriers between each country
It is impossible for an organization to have both low-cost and differentiated products.
A. True
B. False
Which of the following cannot be measured easily?
A. The creativity of a researchengineer
B. An employee's ability to meet deadlines
C. The success of a product
D. An employee's adherence to rules
E. The money spent on organizational resources
In cafeteria-style benefit plans, all employees are offered the same benefit package that
is predetermined by managers at the top.
A. True
B. False
_____ is central to management because it explains what drives or will drive people to
achieve organizational goals.
A. Determinism
B. Motivation
C. Ethnocentrism
D. Structuralism
E. Positivism
Individuals and groups that buy the goods and services an organization produces are
called _____.
A. customers
B. suppliers
C. distributors
D. competitors
E. processors
