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According to Henri Fayol, unity means that managers need to make every attempt to
collect and use all available information in the planning process.
A. True
B. False
Obedience to a manager's authority is most consistent with Fayol's principle of:
A. order.
B. discipline.
C. esprit de corps.
D. equity.
E. decentralization
Which of the following is true of prosocially motivated behavior?
A. It is performed to avoid censure or punishment.
B. It is performed for social recognition and respect.
C. The source of motivation lies with thedesire to conform to the norms of society.
D. The source of motivation lies with the fear of punishment.
E. It seeks to improve the well-being of other people.
The White House Guidelines on Religious Exercise say nothing about accommodating
religious holidays.
A. True
B. False
Which of the following is true about routine technology?
A. It is characterized by high task variety and low task analyzability.
B. Problems encountered while using it require significant nonprogrammed decision
making.
C. Regulating and controlling an organization that uses it is difficult.
D. It is best suited for a company that uses an organic structure.
E. Problems encountered while using it do not vary much.
Bob gave a talk to his employees about standards that govern how members of their
profession should conduct themselves. He was talking about _____.
A. societal ethics
B. occupational ethics
C. individual ethics
D. organizational ethics
E. governmental ethics
Effective managers need to have a high external locus of control.
A. True
B. False
Based on guidelines established by the accounting manager, Jaime, the accounts
payable clerk, makes payments to vendors in order to maximize discounts. What type of
decision does this represent?
A. Programmed
B. Bounded
C. Intuitive
D. Groupthink
E. Creative
The sales manager at STU Inc., Riley,has to promote either Mark or Kate to the position
of assistant sales manager. Mark and Kate are equally good resources. Riley promotes
Kate because he believes that all women are soft-spoken and polite.Riley is influenced
by:
A. the similar-to-me effect.
B. the salience effect.
C. the social-status effect.
D. stereotypes.
E. biases.
Which of the following will most likely be an opportunity according to an
organization's SWOT analysis?
A. The company can probably take over one of its bankrupt competitors.
B. The sales of the organization's products are the highest in the industry.
C. The organization is growing rapidly without any direction.
D. The government has passed a law which will increase labor costs.
E. The organization faces increased competition in its market.
Janice is hiring an assistant marketing manager for Fall Inc. Janice recruits Sandra
because she comes from a well-known and well-reputed family. Janice is influenced by:
A. the similar-to-me effect.
B. the social-status effect.
C. the salience effect.
D. the glass ceiling effect.
E. the stereotyping effect.
What is overt discrimination?
A. Knowingly and willingly denying diverse individuals access to opportunities and
outcomes in an organization
B. Focusing attention on individuals who are conspicuously different from us
C. Perceiving individuals with high social status more positively than we perceive those
with low social status
D. Perceiving others who are similar to ourselves more positively than we perceive
people who are different
E. Using information about others in ways that result in inaccurate perceptions
The order in which the stages of the product life cycle occur over time is:
A. embryonic, growth, decline, andmaturity.
B. embryonic, maturity, growth, anddecline.
C. embryonic, growth, maturity, and decline.
D. growth, maturity, decline, and embryonic.
E. growth, embryonic, maturity, and decline.
Before creating training and development programs, managers should perform a _____
to determine which employees require training or development and what type of skills
or knowledge they ought to acquire.
A. job analysis
B. feedback session
C. realistic job preview
D. needs assessment
E. subjective appraisal
Conflict in organizations usually arises from a singlesource.
A. True
B. False
Which of the following managers is extrinsically motivated?
A. Manuela, who works hard because of the sense of satisfaction that doing so gives her
B. Patrick, who works hard because his job is interesting and enjoyable
C. Kate, who works hard because her job gives her an opportunity to fulfill her potential
D. Marco, who works hard because he wants to see his organization achieve its goals
E. Jolie, who works hard because she knows that doing so will bring her a promotion
