According to the situational theory of leadership, a leader with a(n) provides both task
instruction and personal support, explains decisions, and gives followers a chance to
ask questions and gain clarity about work tasks.
a. supporting leadership style
b. directing leadership style
c. entrusting leadership style
d. coaching leadership style
To build a culture that encourages ________, leaders encourage the creative spirit of all
employees by promoting cultural values of curiosity, operrness, exploration, and
informed risk-taking.
a. organizational justice
b. appreciative inquiry
c. technological innovation
d. corporate entrepreneurship
Effective leaders see feedback as something to dread or fear and not as a route to
improvement and development.
a. True
b. False
The final stage of appreciative inquiry process is ________by translating the ideas
identified in the previous stages into concrete action steps.
a. creating a destiny
b. creating a vision
c. redesigning an organization
d. discovering organizational strengths
Expectancy theory proposes that people are motivated to seek social equity in the
rewards they receive for performance.
a. True
b. False
Written communication is the highest in channel richness because it permits immediate
feedback.
a. True
b. False
An important aspect ofleadership is:
a. dictating changes required in an organization.
b. maintaining a passive relationship with followers.
c. maintaining the status quo and not creating change.
d. influencing others to come together around a common vision.
In the operational leadership role, an executive does not have direct control over people
and resources to accomplish results.
a. True
b. False
An organization’s culture may not always be in alignment with the needs of the external
environment. This phenomenon is known as:
a. cultural diversity.
b. culture gap.
c. visible behavior.
d. clan culture.
Which of the following dysfunctions of teams results in members not accepting
responsibility for outcomes?
a. Fear of conflict
b. Lack of commitment
c. Avoidance of accountability
d. Inattention to results
Organizational leadership is exclusively an individual phenomenon.
a. True
b. False
Managers and leaders are inherently different types of people as leadership and
management cannot go hand-inhand.
a. True
b. False
is a leader’s job to clearly communicate where a group or organization is going and
why.
a. True
b. False
Provide a contrast between dialogue and discussion.
. Briefly describe an alienated follower.
Describe the qualities and behaviors that contribute to productive and rewarding
leader-follower relationships.
Management maintains a degree of stability, predictability, and order through a culture
of .
Why is it important for a follower to view the leader realistically?
_______ proposes that humans are motivated by multiple needs and those needs exist in
a hierarchical order.