Unlock document.
This document is partially blurred.
Unlock all pages and 1 million more documents.
Get Access
Increasing the level of job specialization reduces efficiency and leads to lower
organizational performance.A. True
B. False
Federal law prohibits discrimination based on sexual orientation.
A. True
B. False
A way in which organizations can keep their hierarchy flat is by:
A. decreasing the span of control.
B. increasing the number of levels of management.
C. decentralizing authority.
D. using dual command.
E. decreasing autonomy.
A standing plan that acts as a general guide to action that applies to the employees of an
organization is called a _____.
A. belief
B. rule
C. policy
D. standard operating procedure
E. scenario
Which of the following is true of the impact of conflict on organizational performance?
A. Lack of conflict increases organizational performance.
B. Organizational performance is at its peak when an organization has dysfunctionally
high levels of conflict.
C. Organizational performance is at its peak when there is an optimum level of conflict.
D. Organizational conflict must be avoided in order to achieve peak organizational
performance.
E. Organizational performance suffers when there is an optimum level of conflict.
The design of the organizational structure does not influence the organizational culture.
A. True
B. False.
An advantage afforded by outsourcing is the increased control that managers gain over
the quality of goods and services.
A. True
B. False
Which of the following is a method by which a company can act ethically toward
employees and meet their expectations?
A. By improving their products over time and providing guarantees to customers about
the integrity of their products
B. By selling customers quality products at a fair price and providing good after-sales
service.
C. By maximizing the stockholders' return on investments
D. By creating an occupational structure that fairly and equitably rewards organization
members for their contributions
E. By implementing a high power distance culture and discouraging decentralized
decision making
Managers try to develop functional strategies that allow the organization's value chain
to deliver to customers:
A. fewer product attributes at a lower price.
B. smaller products at a higher price.
C. more product attributes at a higher price.
D. the same products at the same price.
E. the same product attributes at a lower price.
Controlling the agenda is an obtrusive strategy for exercising power.
A. True
B. False
